HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,871 reviews across 8 portals
:
No Public Name
Reviewed: 5 months ago (18/04/2025)
Date of experience: 04/2025

Comodidad... Y muy centrico

By Anja
Reviewed: 5 months ago (16/04/2025)
Date of experience: 04/2025

It was a good hotel

By Diego
Reviewed: 5 months ago (16/04/2025)
Date of experience: 04/2025

Bajad la temperatura de la calefacción, es exagerada.

Estimado Señor ,

Muchísimas gracias por su valoración y comentarios. Lamentamos que la temperatura de la calefacción haya resultado ser excesiva durante su estancia.

Esperamos volver a verle pronto.

Saludos cordiales,

Pilar Aguilera.
Directora HCC St. Moritz
No Public Name
Reviewed: 5 months ago (16/04/2025)
Date of experience: 04/2025

La experiencia fue agradable, sí que pase mucho calor de noche, quise poner el aire acondicionado pero hacía un ruido tremendo y no me dejaba dormir así que tuve que optar por abrir la ventana.

Estimada Señora,

Muchísimas gracias por compartir su experiencia en nuestro hotel. Nos complace saber que su estadía fue en general agradable y que el proceso de check-in se realizó sin inconvenientes.

Lamentamos sinceramente que haya tenido dificultades con la temperatura nocturna y el ruido. Agradecemos su comentario sobre este aspecto, ya que nos ayuda a identificar áreas de mejora para ofrecer una experiencia más placentera a nuestros huéspedes.

Esperamos tener la oportunidad de recibirle nuevamente en el futuro.


Saludos cordiales,

Pilar Aguilera.
Directora HCC St. Moritz
No Public Name
Reviewed: 5 months ago (13/04/2025)
Date of experience: 04/2025

1.옆방소음심함(방음이 안됨)
2.바닥재 들뜸현상 보완필요

고객님, 안녕하세요,

귀하의 의견에 감사드립니다. 인접한 객실의 소음과 바닥 문제로 인해 귀하의 숙박 경험에 영향을 끼쳐드려 진심으로 사과드립니다. 귀하의 피드백은 개선이 필요한 영역을 파악하는 데 도움이 되므로 소중하게 생각합니다.

이러한 불편함에도 불구하고 저희 호텔의 위치, 청결함, 서비스에 만족하셨다는 말씀을 듣게 되어 기쁩니다.

다시 한번 여러분을 환영하고, 저희와 함께 더 나은 경험을 할 수 있기를 기대합니다.

감사합니다,

Pilar Aguilera
Manager HCC St. Moritz
By Gudrun Pappaert
Reviewed: 5 months ago (11/04/2025)
Date of experience: 04/2025

We had the impression that the hotel has seen better days; a bit of past glory.

Dear guest,

Thank you for sharing your experience with us. We are very sorry that you felt our hotel was not at its best. We appreciate your feedback, as it helps us identify areas for improvement.

We are pleased to know that the location near Plaça Catalunya and the metro and bus stations was convenient during your stay. We value your feedback on the ease of the check-in process.

We look forward to welcoming you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Derek Doherty
Reviewed: 5 months ago (11/04/2025)
Date of experience: 04/2025

Fantastic, couldn’t have been better, Dave, Alex & Laura were great!

Dear guest,

Thank you so much for your kind words! We're thrilled to hear that you had such a great experience — Dave, Alex, and Laura will be so happy to know they made a positive impact.
We truly appreciate your feedback and hope to welcome you again soon!



Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Guy Peasley
Reviewed: 5 months ago (10/04/2025)
Date of experience: 04/2025

Room was too warm

Dear guest,

Thank you for your feedback. We're sorry to hear the room was too warm.
We’ll make sure to look into it and improve for next time.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 5 months ago (10/04/2025)
Date of experience: 04/2025

for recimmandation

Dear guest,

Thank you very much for your excellent score.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Michael Lee
Reviewed: 5 months ago (10/04/2025)
Date of experience: 04/2025

Location is my first choice and price is reasonable.

Dear guest,

Thank you for your kind words! We're so glad to hear that our location is your first choice and that you found the price reasonable.
We truly appreciate your support and hope to welcome you back soon.


Best regards,

Pilar Aguilera
Manager HCC St. Moritz
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