HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,859 reviews across 8 portals
:
By mountpeak
Reviewed: 4 months ago (19/03/2025)
Date of experience: 03/2025

ホテルスタッフさんの方々は親切で対応が良かった。飛行機の到着が午前中で、12時にチェクインさせてもらった点が良かった。
全体的に良かったと思いますしホテルの立地が街の中心にありデパートを始め、観光名所を
徒歩で回れるので友人には薦めたいと思います。

拝啓、

あなたの体験を共有していただき、誠にありがとうございます。当ホテルのスタッフが親切で、チームがお客様の正午 12 時のチェックインをスムーズに進めることができて嬉しく思っております。

当ホテルは市内中心部に位置しており、アントニ・ガウディの作品や近隣の観光スポットを徒歩で散策するのに最適なロケーションです。ご満足いただけたようで嬉しく思います。友人へのお勧めは、私たちにとって大きな褒め言葉です。

お客様のお部屋に関するフィードバックに感謝し、今後もお客様とすべてのゲストの皆様にさらにご満足いただける体験を提供できるよう、サービスの向上に努めてまいります。

敬具、

Saludos cordiales,

Pilar Aguilera.
Manager HCC St. Moritz
No Public Name
Reviewed: 4 months ago (19/03/2025)
Date of experience: 03/2025

Comodo, tranquillo, confortevole

Caro Signore,

Grazie mille per aver condiviso la tua esperienza con noi. Siamo lieti di sapere che avete trovato il vostro soggiorno confortevole, tranquillo e accogliente.

Siamo lieti di constatare che la posizione dell'hotel ha soddisfatto le vostre aspettative, offrendovi facile accesso a tutto ciò di cui avevate bisogno.

Apprezziamo il tuo feedback sul nostro rapporto qualità-prezzo e ci impegniamo a migliorare costantemente per offrire ancora più valore ai nostri ospiti.

Non vediamo l'ora di darvi nuovamente il benvenuto in futuro.

Cordiali saluti,

Pilar Aguilera.
Direttore HCC St. Moritz
By VALENTINA
Reviewed: 4 months ago (17/03/2025)
Date of experience: 03/2025

Piacevole e confortevole

Gentile Signora,

Grazie per aver condiviso con noi la tua piacevole esperienza. Siamo molto felici di sapere che avete trovato il vostro soggiorno piacevole e confortevole.

Siamo lieti di sapere che il check-in si è svolto senza intoppi e che le nostre camere, la posizione, la pulizia e il servizio hanno soddisfatto le vostre aspettative.

Ci auguriamo di potervi nuovamente accogliere nel prossimo futuro.

Cordiali saluti,

Pilar Aguilera.
Direttore HCC St. Moritz
No Public Name
Reviewed: 4 months ago (14/03/2025)
Date of experience: 03/2025

Centraal gelegen hotel, wel wat gedateerd

Geachte heer,

Wij stellen uw beoordeling en opmerkingen over uw verblijf in ons hotel op prijs. Wij zijn blij om te horen dat u onze centrale ligging handig vond en dat u de netheid en de service die wij bieden waardeerde.

Wij hebben kennis genomen van uw opmerkingen over de algemene toestand van de inrichting. Wij stellen bijdragen die ons helpen verbeteren, zeer op prijs. Wij hopen u in de toekomst nogmaals te mogen verwelkomen.

Met vriendelijke groeten,

Pilar Aguilera.
Directeur HCC St. Moritz
By Betty
Reviewed: 4 months ago (13/03/2025)
Date of experience: 03/2025

I had a great experience, nothing to complaint, i wish they had a coffee maker and tea in the room

Dear Madam,

Thank you for sharing your experience with us. We are glad to know that you had a very positive experience during your stay and that you found everything to your satisfaction.

We regret that the lack of a coffee maker and tea in the room did not fully meet your expectations. We greatly value your comment and will take it into account for future improvements.

We hope to have the pleasure of welcoming you again in the future.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 4 months ago (10/03/2025)
Date of experience: 03/2025

Отель понравился. Были ванные принадлежности и биде. Персонал вежлив, отзывчив и компитентен. Вкусные и сытные завтраки. В номере было тепло. Отличное расположение. Большие номера. Большой туалет.

Уважаемая госпожа,

Большое спасибо за то, что поделились своими впечатлениями о недавнем пребывании в нашем отеле.

Мы рады узнать, что Вам понравилось как наше местоположение, так и обслуживание, предоставляемое нашими сотрудниками. Мы стремимся предоставлять высококачественные услуги, и приятно знать, что наши усилия ценятся.

Мы рады, что вы нашли свой номер комфортным и хорошо оборудованным, а также что вам понравились наши завтраки. Мы очень ценим ваши добрые слова о размерах и уюте жилья.

Мы с нетерпением ждем возможности снова приветствовать вас в будущем.

С уважением,

Pilar Aguilera.
Manager HCC St. Moritz
By Michaela Marchesani
Reviewed: 4 months ago (10/03/2025)
Date of experience: 03/2025

n.a.

Dear Madam,

Thank you for your feedback. We are pleased to know that your check-in experience was smooth and that you have considered recommending us to a friend or acquaintance.

We appreciate the ratings you provided regarding the room, location, cleanliness, service, and value for money. Your comments are very valuable to us and help us identify areas where we can improve.

We look forward to welcoming you back in the future.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By HyangOg You
Reviewed: 4 months ago (08/03/2025)
Date of experience: 03/2025

Good location and friendly staff.

Dear Madam,

Thank you for sharing your experience with us. We are glad to know that our location and friendly staff contributed to a pleasant stay for you.

We greatly value your comments and high scores on aspects such as check-in, location, cleanliness, and service. Please be assured that we will consider your opinion on the value for money to continue improving our services.

We look forward to welcoming you again in the future.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 5 months ago (03/03/2025)
Date of experience: 03/2025

I would definitely stay here again.

Dear Madam,

Thank you for sharing your experience with us. We are delighted to hear that you would like to stay with us again.

We appreciate your high ratings for location, cleanliness, service, and value for money, and we are delighted that you found our check-in process easy.

We appreciate your comments about the room, which we will take into account to improve your comfort on future visits.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Barillari Michele
Reviewed: 5 months ago (03/03/2025)
Date of experience: 03/2025

Un ottima esperienza

Caro Signore,

Grazie mille per aver condiviso la tua esperienza con noi. Siamo lieti di sapere che il vostro soggiorno è stato piacevole e che avete trovato la nostra posizione eccellente.

Apprezziamo anche il tuo feedback sul nostro servizio e ne terremo conto per continuare a migliorarlo.

Non vediamo l'ora di darvi nuovamente il benvenuto in futuro.

Cordiali saluti,

Pilar Aguilera.
Direttore HCC St. Moritz
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