HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,871 reviews across 8 portals
:
No Public Name
Reviewed: 5 months ago (10/04/2025)
Date of experience: 04/2025

Staff was exceptional. Excellent english. Always greeted us. Helpful. The apples were a pleasant treat.

Dear guest,

Thank you so much for your lovely feedback! We're thrilled to hear that our staff made such a great impression.
Your kind words about their helpfulness, warm greetings, and excellent English mean a lot. And I am glad you enjoyed the apples too.

We hope to have the pleasure of welcoming you back soon.


Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 5 months ago (07/04/2025)
Date of experience: 04/2025

Excellent

Dear guest,

Thank you very much for your excellent feedback.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Andrew Willis
Reviewed: 5 months ago (07/04/2025)
Date of experience: 04/2025

N/a

Dear guest,

Thank you very much for your evaluation.

I am sorry that the hotel did not meet your expectations.
My deepest apologies.
It would be a great help if you could give us more details so we can improve. I remain at your complete disposal.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 5 months ago (05/04/2025)
Date of experience: 03/2025

Great

Dear guest,

Thank you very much for your excellent feedback.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 5 months ago (05/04/2025)
Date of experience: 03/2025

とても親切に対応していただけました

お客様各位、

コメントありがとうございます。あなたがとても親切だということを知り、とてもうれしく思いました。弊社は今後も最高のサービスを提供できるよう努力してまいります。スタッフ一同、皆様のまたのお越しを心よりお待ちしております。

Pilar Aguilera
Manager HCC St. Moritz
By jo ikhyun
Reviewed: 5 months ago (04/04/2025)
Date of experience: 03/2025

good

Dear guest,

Thank you very much for your great score.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 5 months ago (03/04/2025)
Date of experience: 03/2025

Très bon hôtel, idéalement placé avec un bon confort de sommeil. Dommage que la femme de ménage fasse beaucoup de bruit et ce dès tôt le matin

Cher client,

Merci beaucoup pour vos commentaires positifs sur notre hôtel. Nous sommes heureux que vous ayez apprécié notre emplacement et notre confort de sommeil.

Nous regrettons toutefois d'apprendre que le bruit causé par le service de nettoyage a perturbé votre tranquillité d'esprit. Votre commentaire a bien été pris en compte et nous sensibiliserons notre équipe afin d'assurer un plus grand respect du calme et de la tranquillité, notamment tôt le matin.

Nous espérons vous accueillir à nouveau avec plaisir.

Sincèrement,

Pilar Aguilera
Manager HCC St. Moritz
By Sandra V.
Reviewed: 5 months ago (03/04/2025)
Date of experience: 04/2025

Alles Bestens!

Lieber Kunde,

Vielen Dank für Ihre Bewertung und Kommentare.

Wir hoffen Sie wieder zu sehen.

Freundliche Grüße,

Pilar Aguilera.
Manager HCC St. Moritz
No Public Name
Reviewed: 5 months ago (01/04/2025)
Date of experience: 03/2025

ممتازة

سيدتي العزيزة،

شكرا جزيلا لمشاركتك رأيك وتقييماتك الإيجابية.

يسعدنا أن نعرف أنك استمتعت بإقامتك، وخاصة غرفنا وموقعنا. توصيتك تعني الكثير بالنسبة لنا.

نحن نقدر تعليقاتكم حول النظافة والخدمة.

ونحن نتطلع إلى الترحيب بكم مرة أخرى في المستقبل.

مع تحياتي،

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 5 months ago (01/04/2025)
Date of experience: 03/2025

Adequate for business travelling

Dear Madam,

Thank you very much for sharing your opinion with us. We are glad to know that you found our hotel suitable for business trips.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
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