HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,871 reviews across 8 portals
:
By Barillari Michele
Reviewed: 6 months ago (03/03/2025)
Date of experience: 03/2025

Un ottima esperienza

Caro Signore,

Grazie mille per aver condiviso la tua esperienza con noi. Siamo lieti di sapere che il vostro soggiorno è stato piacevole e che avete trovato la nostra posizione eccellente.

Apprezziamo anche il tuo feedback sul nostro servizio e ne terremo conto per continuare a migliorarlo.

Non vediamo l'ora di darvi nuovamente il benvenuto in futuro.

Cordiali saluti,

Pilar Aguilera.
Direttore HCC St. Moritz
No Public Name
Reviewed: 6 months ago (27/02/2025)
Date of experience: 02/2025

Great

Dear guest,

Thank you very much for your excellent feedback.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 6 months ago (26/02/2025)
Date of experience: 02/2025

I will visit again next time. The location is good and the staff is friendly. Breakfast is convenient and the room condition is good!!

Dear Madam,

Thank you for sharing your wonderful experience with us. We are glad to know you enjoyed our convenient location and the friendliness of our staff.

We are pleased to know you found the breakfast convenient and that you liked the room.

We hope to have the pleasure of welcoming you back on your next visit.

Best regards,


Pilar Aguilera.
Manager HCC St. Moritz

By Paris
Reviewed: 6 months ago (25/02/2025)
Date of experience: 02/2025

One af the Best!

Dear Sir,

Thank you very much for your kind words. We are delighted to know that you consider us one of the best.

We are pleased to know that you had a satisfactory check-in experience and that our facilities met your expectations.

We hope to have the honor of welcoming you again in the future.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Victoria Benet
Reviewed: 7 months ago (24/02/2025)
Date of experience: 02/2025

Muy bien

Estimada Señora,

Muchísimas gracias por su máxima puntuación.

Será un privilegio volver a verle pronto.

Saludos cordiales,

Pilar Aguilera.
Directora HCC St. Moritz
No Public Name
Reviewed: 7 months ago (24/02/2025)
Date of experience: 02/2025

部屋は広く立地もよく、フロントスタッフも感じ良かった。

拝啓、

当ホテルでのご体験を共有していただき、誠にありがとうございます。お部屋の広さと立地にご満足いただけたようで嬉しく思います。

受付スタッフがお客様に気持ちよく対応できたと伺い、大変嬉しく思っております。あなたの優しい言葉は私たちのチームにとって貴重な評価です。

今後とも、またお越しいただけることを心より願っております。

敬具、

Pilar Aguilera.
Manager HCC St. Moritz
By Xavi
Reviewed: 7 months ago (24/02/2025)
Date of experience: 02/2025

Por precio y ubicación está genial. Los colchones no son muy comodos, pero la relación global creo que esta genial.

Estimado Señor,

Gracias por compartir sus comentarios sobre su estancia. Nos alegra saber que apreció la relación calidad-precio y nuestra ubicación.
Lamentamos que encontrara los colchones incómodos y tomamos en cuenta su opinión para mejorar.
Nos complace que la limpieza, el servicio y el proceso de check-in hayan sido de su agrado.
Apreciamos su alta recomendación y esperamos poder recibirle nuevamente.

Saludos cordiales,

Pilar Aguilera.
Directora HCC St. Moritz
No Public Name
Reviewed: 7 months ago (24/02/2025)
Date of experience: 02/2025

Overall it was a great location and beautiful hotel. The welcome dinner that we had with our tour group was not that exceptional, it was only warm, not hot and did not have a lot of flavor.

Dear Madam,

Thank you for sharing your opinion with us. We are glad to know that you enjoyed the location and beauty of our hotel.

We regret that the welcome dinner did not meet your expectations in terms of temperature and flavor. We appreciate your feedback, as it helps us identify areas for improvement.

We hope to have the opportunity to welcome you again in the future.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By tada
Reviewed: 7 months ago (23/02/2025)
Date of experience: 02/2025

全体的には良いと感じました。シャンパンのプレゼントは非常に嬉しかったです。最後にスタッフが日本語であいさつしてくれたのも嬉しかったです。

拝啓、

あなたの体験を共有していただきありがとうございます。ご滞在を全体的に楽しんでいただけたようで、シャンパンのギフトも喜んでいただけたようで嬉しく思います。

スタッフからの日本語での最後の挨拶も気に入っていただけて嬉しく思います。私たちは、すべてのゲストに丁寧で個別のサービスを提供するよう努めており、今回それが達成できたことを嬉しく思います。

お客様のご意見に心より感謝申し上げますとともに、今後またのご来館を心よりお待ちしております。

敬具、


Pilar Aguilera.
Manager HCC St. Moritz
No Public Name
Reviewed: 7 months ago (21/02/2025)
Date of experience: 02/2025

Отлично

Уважаемый господин,

Большое спасибо, что нашли время поделиться добрыми словами о вашем пребывании у нас. Мы рады узнать, что Вам понравилась чистота, местоположение и обслуживание, предоставляемое нашим персоналом.

Мы рады слышать, что процесс регистрации прошел гладко и соотношение цены и качества оправдало ваши ожидания.

Мы с нетерпением ждем возможности снова приветствовать вас в будущем.

С уважением,

Pilar Aguilera.
Manager HCC St. Moritz
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