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Public Reviews Score
88%

"Molto soddisfatto"

Sulla base di 7.010 recensioni su tutti i portali 8
:
Clavelou
Recensione inviata: 7 mesi fa (28/09/2025)
Data dell'esperienza: 09/2025

Excellent mais court séjour

Cher Monsieur,

Nous vous remercions sincèrement pour votre excellent avis et pour avoir partagé votre expérience suite à votre séjour dans notre hôtel.

Nous sommes ravis de savoir que, malgré la brièveté de votre séjour, vous avez apprécié votre expérience. Nous sommes ravis de savoir que vous avez apprécié la chambre, la propreté, la facilité d'enregistrement et l'emplacement, et que le rapport qualité-prix a répondu à vos attentes.

Nous vous remercions également d'avoir souligné l'emplacement de l'hôtel et le service reçu.

Vos commentaires nous encouragent à poursuivre nos efforts.

Au plaisir de vous revoir.

Cordialement,

Pilar Aguilera
Directrice du HCC St. Moritz
Tee
Recensione inviata: 8 mesi fa (24/09/2025)
Data dell'esperienza: 09/2025

It was definitely fine.

Dear Madam,

We appreciate you taking the time to review your stay at our hotel.

We are pleased to know that aspects such as the ease of check-in, the comfort of the room, and the cleanliness contributed favorably to your experience. We also appreciate your positive comments about the hotel's value for money and location.

We regret, however, that the service did not meet your expectations. We take your comments seriously, as they help us identify areas where we can continue to improve.

We thank you again for your comments and your trust.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
Colette Squires
Recensione inviata: 8 mesi fa (23/09/2025)
Data dell'esperienza: 09/2025

We really appreciated the friendly and helpful desk staff, the elegance of the hotel, the location, the spacious room and king sized bed and the overall amenities. We would stay here again.

Dear Madam,

We sincerely thank you for sharing your experience with us after your stay.

We are pleased to know that the friendliness and helpfulness of the reception staff, as well as the elegance of the hotel and the spaciousness of the room, contributed positively to your visit. It is especially gratifying to know that the king-size bed and the services offered met your expectations, and that you enjoyed the ease of the check-in process.

We especially value your comments about the hotel's location and surroundings, and we are glad that you enjoyed strolling along Passeig de Gracia and discovering such a distinguished and pleasant neighborhood. We also appreciate your impressions regarding the value for money.

We especially appreciate your recommendation and the trust you have placed in us.

We look forward to seeing you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
Nessun nome pubblico
Recensione inviata: 8 mesi fa (22/09/2025)
Data dell'esperienza: 09/2025

Good and accommodating staff.

Dear guest,

We sincerely thank you for sharing your experience with us.

We are pleased to know that the hospitality and helpfulness of our staff positively contributed to your stay. We especially value your feedback on the ease of check-in, the hotel's location, cleanliness, service, and value for money, as it helps us identify our strengths and areas for improvement.

We once again appreciate the time you took to share your impressions after your visit.

We look forward to seeing you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
Nessun nome pubblico
Recensione inviata: 8 mesi fa (22/09/2025)
Data dell'esperienza: 09/2025

Nice rooms in the center of Barcelona. Intercontinental breakfast and very friendly staff.

Dear guest,

We sincerely thank you for sharing your experience with us.

We are delighted to hear that you enjoyed the comfort of our rooms and our central location in Barcelona, as well as the breakfast and the attention provided by our team, which positively contributed to your stay.

We especially value your comments regarding the ease of check-in, the level of service, the cleanliness, and the value for money. Your ratings motivate us.

We look forward to seeing you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
Nessun nome pubblico
Recensione inviata: 8 mesi fa (19/09/2025)
Data dell'esperienza: 09/2025

Nice and quiet. Good location for walking anywhere. Very friendly staff.

Dear guest,

We sincerely appreciate your sharing your experience with us.

We are delighted to hear that you enjoyed the tranquility of our facilities and that the hotel's location was ideal for exploring the city on foot. It is very satisfying to know that the hospitality received from our team, as well as the ease of the check-in process, positively contributed to your stay.

We especially appreciate your excellent ratings on aspects such as room comfort, views, cleanliness, and value for money, as your satisfaction is our main motivation.

We hope to have the pleasure of welcoming you again in the future.

Best regards,

Pilar Aguilera,
Manager HCC St. Moritz.
Jordi Rebull
Recensione inviata: 8 mesi fa (18/09/2025)
Data dell'esperienza: 09/2025

Muy satisfactoria

Estimado Señor,

Le agradecemos sinceramente que haya compartido su valoración y nos alegra saber que su experiencia en nuestro hotel ha sido muy satisfactoria.

Nos complace especialmente que destacara la sencillez en el proceso de check-in, así como su satisfacción con la habitación, la ubicación y la limpieza de nuestras instalaciones.

Agradecemos igualmente sus valoraciones positivas en cuanto al servicio y la relación calidad/precio, aspectos que consideramos prioritarios para ofrecer una estancia agradable a todos nuestros huéspedes.

Esperamos poder recibirle nuevamente en futuras ocasiones.

Saludos cordiales,

Pilar Aguilera.
Directora HCC St. Moritz.
Carmen
Recensione inviata: 8 mesi fa (17/09/2025)
Data dell'esperienza: 09/2025

Me alojo en este hotel varias veces al año y lo que más aprecio es la cercanía a mi oficina, sin embargo, si vuelvo a tener una experiencia con los ruidos debo decirle a mi empresa que elija otro hotel ya que para mi es prioritario el descanso que la ubicación

Estimada clienta,

Le agradecemos sinceramente que haya compartido su experiencia y percepción sobre su estancia en nuestro hotel.

Valoramos especialmente su fidelidad al elegirnos en sus visitas a la ciudad y tomamos muy en cuenta que la proximidad a su oficina sea un aspecto determinante a la hora de hospedarse con nosotros.

Lamentamos profundamente los inconvenientes ocasionados por los ruidos, lo revisaremos para solucionarlo.

Esperamos poder seguir contando con su confianza y que en futuras visitas encuentre plenamente satisfechas sus expectativas.

Saludos cordiales,

Pilar Aguilera.
Manager HCC St. Moritz.
Nessun nome pubblico
Recensione inviata: 8 mesi fa (15/09/2025)
Data dell'esperienza: 09/2025

Everything was excellent. Only problem was the shower water spraying outside the tub because the glass door is too short and doesn’t stretch the length of the tub.


Dear guest,

We sincerely thank you for sharing your experience with us.

We are pleased to know that your stay was excellent and that aspects such as the ease of check-in, the comfort of the room, the cleanliness, the location, the service, and the value for money met your expectations.

We appreciate you pointing out the issue with the shower screen. We have taken note of your comment to consider possible improvements.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
René Nagel
Recensione inviata: 8 mesi fa (15/09/2025)
Data dell'esperienza: 09/2025

Hotel müsste renoviert werden

Sehr geehrte Frau,

Vielen Dank für Ihre Meinung zu Ihrem Aufenthalt in unserem Hotel.

Wir bedauern, dass die Ausstattung nicht Ihren Erwartungen entsprach und das Zimmer und das Preis-Leistungs-Verhältnis Ihren Ansprüchen an ein Hotel dieser Kategorie nicht entsprachen.

Wir freuen uns jedoch, dass die Lage des Hotels und der unkomplizierte Check-in-Prozess positive Aspekte Ihres Aufenthalts waren und Ihnen die gute Anbindung und den Zugang zu den wichtigsten Sehenswürdigkeiten der Stadt ermöglichten.

Wir freuen uns über Ihre Kommentare, da sie uns helfen, Verbesserungspotenziale zu erkennen.

Mit freundlichen Grüßen

Pilar Aguilera
Manager HCC St. Moritz
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