HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,879 reviews across 8 portals
:
No Public Name
Reviewed: 11 months ago (07/02/2025)
Date of experience: 02/2025

Confortable y funcional!!

Estimado Señor,

Muchísimas gracias por su valoración y comentarios. Nos complace saber que encontró nuestro hotel confortable y funcional durante su estancia.

Esperamos volver a verle pronto.

Saludos cordiales,

Pilar Aguilera.
Directora HCC St. Moritz
By Lucie Souligny
Reviewed: 1 year ago (02/11/2024)
Date of experience: 10/2024

Vers good.

Dear guest,

Thank you very much for your excellent feedback.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 1 year ago (31/10/2024)
Date of experience: 10/2024

Great experience. Would like to return in the future.

Dear guest,

Thank you very much for your excellent feedback.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By LUIS VILLAMIDE
Reviewed: 1 year ago (30/10/2024)
Date of experience: 10/2024

EXPERIENCIA MUY BUENA

Apreciado cliente,

Muchísimas gracias por su valoración y comentarios.

Esperamos volver a verle pronto.

Saludos cordiales,

Pilar Aguilera
Directora HCC St. Moritz
No Public Name
Reviewed: 1 year ago (30/10/2024)
Date of experience: 10/2024

It was great. The only problem was in the bathroom where the shower glass door was not good and water was coming through at the bottom when I had a shower

Dear guest,

We sincerely thank you for sharing your experience with us.

We are pleased to know that your stay was very satisfactory and that the central location, the easy check-in process, and the comfort of the room positively influenced your visit. We especially value your comments regarding the cleanliness, the service received, and the value for money, which motivate us to continue working to provide the best service to our guests.

We apologize for the inconvenience caused by the malfunctioning shower screen and the water leaking in the bathroom. We appreciate you bringing this to our attention, as your suggestions are essential for continuous improvements to our facilities.

We look forward to seeing you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By T McCarthy
Reviewed: 1 year ago (29/10/2024)
Date of experience: 10/2024

Very pleasant. But restaurant needs help

Dear Sir,

We sincerely appreciate your feedback after your stay.

We are pleased to know that your visit was generally very pleasant and that aspects such as the ease of the check-in process, the comfort of the room, the location, the cleanliness, the service, and the value for money contributed positively to your satisfaction. Your high ratings in these areas are especially appreciated and motivate us to continue improving every day.

We also appreciate your comment regarding the restaurant. We take note of your observation, as your opinion is essential for identifying areas where we can continue to improve.

We look forward to seeing you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Fa. Mueller
Reviewed: 1 year ago (28/10/2024)
Date of experience: 10/2024

Wir waren zum zweitenmal hier und es hat uns sehr gefallen. Wir können dieses Hotel wärmstens weiteremphelen.

Sehr geehrter Herr,

Wir danken Ihnen herzlich, dass Sie sich erneut für uns entschieden haben und uns nach Ihrem zweiten Aufenthalt Ihre Erfahrungen mit uns geteilt haben.

Wir freuen uns sehr, dass Sie Ihren Aufenthalt genossen haben und dass unser Service in jeder Hinsicht – vom unkomplizierten Check-in über die Sauberkeit und den Komfort des Zimmers bis hin zur Aufmerksamkeit des Personals – Ihren Erwartungen entsprochen hat.

Wir freuen uns sehr über Ihre Empfehlung und die positive Bewertung unserer Lage und unseres Preis-Leistungs-Verhältnisses. Ihre Worte motivieren uns, weiterhin daran zu arbeiten, allen unseren Gästen eine zufriedenstellende Unterkunft zu bieten.

Wir freuen uns auf ein Wiedersehen.

Mit freundlichen Grüßen,

Pilar Aguilera,
Manager HCC St. Moritz
By Gonzalo
Reviewed: 1 year ago (28/10/2024)
Date of experience: 10/2024

Muy agradable, lo mejor servicio y ubicación

Estimado cliente,

Le agradecemos sinceramente que haya compartido su opinión sobre su estancia en nuestro hotel.

Nos complace saber que tanto la atención recibida como la localización han contribuido a una experiencia agradable. También valoramos que haya encontrado sencillo el proceso de registro y que la limpieza y las características de la habitación cumplieran con sus expectativas.

Apreciamos sus altas valoraciones en servicio y en la relación calidad/precio, aspectos que consideramos fundamentales.

Esperamos volver a verle.

Saludos cordiales,

Pilar Aguilera.
Manager HCC St. Moritz
No Public Name
Reviewed: 1 year ago (25/10/2024)
Date of experience: 10/2024

Horrible

Dear customer,

I am sorry that the hotel did not fully meet your expectations.
I remain available if you wish to provide me with further information or for any other request you may have.

Thank you very much.

Pilar Aguilera.
Manager HCC St. Moritz.
By C. Zaalman
Reviewed: 1 year ago (24/10/2024)
Date of experience: 10/2024

Ik vond de ligging, kamers enzo goed.
Enige wat ik minder vond is dat de kamer geen balkon heeft

Geachte mevrouw,

We stellen uw feedback over uw verblijf in ons hotel zeer op prijs.

We zijn blij te horen dat u de locatie en het comfort van de kamers waardeerde en dat u zowel de netheid als de service van ons team zeer waardeerde.

We hebben nota genomen van uw opmerking over het ontbreken van een balkon op de kamer.

We hopen dat de positieve aspecten hebben bijgedragen aan uw aangename verblijf en danken u nogmaals voor uw bezoek.

We hopen u snel weer te zien.

Met vriendelijke groet,

Pilar Aguilera
Manager HCC St. Moritz.
Back to Top CERTIFICATE what's this?