HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,879 reviews across 8 portals
:
By Richard Blanchette
Reviewed: 1 year ago (23/10/2024)
Date of experience: 10/2024

The best! Staff was very accommodating

Dear guest,

Thank you very much for your feedback and comments.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 1 year ago (21/10/2024)
Date of experience: 10/2024

Had a wonderful stay. Friendly staff, beautiful property and centrally located.

Dear guest,

Thank you very much for your feedback and comments.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Szewczyk Paulina
Reviewed: 1 year ago (21/10/2024)
Date of experience: 10/2024

Very nice hotel. Great service and fantastic location.

Dear guest,

Thank you very much for your feedback and comments.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 1 year ago (21/10/2024)
Date of experience: 10/2024

-

Dear guest,

Thank you very much for your great evaluation.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 1 year ago (20/10/2024)
Date of experience: 10/2024

It was great being older I wish we had a shower without a bathtub.

Dear guest,

Thank you very much for your feedback and comments.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Tom Stevens
Reviewed: 1 year ago (20/10/2024)
Date of experience: 10/2024

Awesome

Dear guest,

Thank you very much for your excellent feedback.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Carol
Reviewed: 1 year ago (18/10/2024)
Date of experience: 10/2024

Loved my cozy single room!

Dear guest,

Thank you very much for your feedback. I am glad you loved your room.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 1 year ago (15/10/2024)
Date of experience: 10/2024

We enjoyed our stay and will stay at the hotel when we return to Barcelona

Dear guest,

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us, and we're honored that you plan to return during your next visit to Barcelona. We look forward to welcoming you back.

Safe travels and see you soon!

Best regards,


Pilar Aguilera
Manager HCC St. Moritz
By John
Reviewed: 1 year ago (14/10/2024)
Date of experience: 10/2024

Uncomfortable

Dear guest,

Thank you for sharing your feedback. We're sorry to hear that your stay did not meet your expectations. We appreciate you bringing the issues with the bed, pillows, toilet, and mold to our attention, and we will address these with our maintenance and housekeeping teams. We'll also review the availability of complimentary water and coffee/tea, as well as the pricing for breakfast. Your comments are important to us, and we will use them to improve our services.


Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 1 year ago (14/10/2024)
Date of experience: 10/2024

Very good - wifi connection was not an easy process - 3 domain names with HCC are available, code was complex and printed very small on the room key

Dear guest,

Thank you for your feedback! We're glad to hear that you had a very good stay overall. We apologize for the difficulties you experienced with the Wi-Fi connection and appreciate your suggestions regarding the domain names and the printed code size. Your input will help us improve the experience for our future guests.
We hope to welcome you back soon!


Best regards,

Pilar Aguilera
Manager HCC St. Moritz
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