HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,875 reviews across 8 portals
:
No Public Name
Reviewed: 4 months ago (15/09/2025)
Date of experience: 09/2025

Sadly arrived late as we were delayed due to our flight, Bo food or even a drink were available on a Saturday evening at 10.45pm

Dear guest,

We thank you for sharing your experience with us.

We sincerely apologize for the inconvenience you experienced upon arrival, especially for not having food or beverage options after arriving late on a Saturday night due to a delayed flight. We understand how important it is to have these services after a long trip and have taken note of your comment.

We are also pleased to know that the check-in process was smooth and that aspects such as cleanliness and service were satisfactory. We also appreciate your ratings for the room, location, and value for money.

We once again appreciate your comments and the time you took to share your experience.

Best regards,

Pilar Aguilera
Manager HCC St Moritz
By Diego
Reviewed: 4 months ago (14/09/2025)
Date of experience: 09/2025

Muy agradable como siempre

Estimado Señor,

Muchísimas gracias por compartir una vez más su experiencia positiva con nosotros.

Nos alegra saber que su estancia ha resultado agradable y que mantiene una percepción constante de satisfacción en cada visita.

Valoramos especialmente que destaque la facilidad en el proceso de check-in, así como la comodidad de la habitación, la limpieza y la atención recibida. Sus comentarios nos motivan a seguir esforzándonos para ofrecer un servicio de calidad en todo momento.

Esperamos volver a verle pronto.

Saludos cordiales,

Pilar Aguilera
Directora HCC St Moritz
By Carlos
Reviewed: 4 months ago (12/09/2025)
Date of experience: 09/2025

Muy bien ubicado. Cordiales recepcionistas. Habitación confortable y bien provista.

Estimado cliente,

Le agradecemos sinceramente que haya compartido su experiencia en nuestro hotel y nos complace saber que la ubicación, la atención recibida por parte de nuestro equipo de recepción y la comodidad de la habitación han sido puntos destacados de su estancia.

Nos alegra saber que ha considerado el proceso de registro sencillo y que tanto la limpieza como el resto de nuestros servicios han cumplido con sus expectativas. Sus altas valoraciones nos animan a seguir trabajando para ofrecer el mejor servicio posible.

Esperamos poder recibirle nuevamente en el futuro.

Saludos cordiales,

Pilar Aguilera
Directora HCC St Moritz
No Public Name
Reviewed: 4 months ago (12/09/2025)
Date of experience: 09/2025

We enjoyed our stay at St Moritz, rhe rooms were spacious and clean and the location was great. Was a little disappointed that the restraunt is no longer open in the evening

Dear guest,

We sincerely thank you for sharing your experience with us.

We are pleased to hear that you enjoyed your stay at HCC St. Moritz and that both the spaciousness and cleanliness of the rooms and the location contributed positively to your visit. We also highly appreciate that the check-in process was simple and that aspects such as room comfort, service, and value for money met your expectations.

We regret that the lack of restaurant service in the evening was a disappointment to you. We appreciate you letting us know, as your feedback is essential for identifying areas where we can continue to improve.

We hope you will visit us again in the future.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 4 months ago (09/09/2025)
Date of experience: 09/2025

My overall experience was excellent and really enjoyed staying there

Dear guest,

We sincerely thank you for sharing your experience with us.

We are delighted to know that your stay was so satisfactory and that you enjoyed our facilities and central location, as well as the cleanliness and service you received during your visit.

We especially value your positive comments about the ease of the check-in process, the comfort of the room, and the value for money. Reviews like yours motivate us to continue working every day.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St Moritz
By Mario Sambuichi
Reviewed: 4 months ago (08/09/2025)
Date of experience: 09/2025

Os colaboradores do hotel, do momento da chegada, a atenção e o cuidado do pessoal do café da manhã nos permite dizer que foi muito agradável a nossa estadia

Prezado Senhor,

Agradecemos muito por compartilhar suas gentis palavras sobre sua recente estadia em nosso hotel.

Ficamos muito felizes em saber que a atenção e o cuidado de nossa equipe, desde sua chegada até o atendimento durante o café da manhã, contribuíram para uma experiência muito agradável.

Também ficamos felizes em saber que você apreciou muito nossa localização, que lhe permitiu desfrutar de um ambiente tranquilo e, ao mesmo tempo, estar perto de inúmeras atividades a pé.

Agradecemos seu feedback sobre a relação custo-benefício e os outros destaques de sua estadia. Seus comentários são muito importantes para nós e nos motivam a continuar melhorando.

Atenciosamente,

Pilar Aguilera
Gerente HCC St Moritz
No Public Name
Reviewed: 4 months ago (04/09/2025)
Date of experience: 09/2025

Great.

Dear guest,

We sincerely thank you for sharing your experience with us.

We are delighted to know that your stay was completely satisfactory and that you highly rated the room comfort, cleanliness, service, location, and value for money. We also appreciate your mention of the ease of the check-in process.

Reviews like yours motivate us to continue working hard every day to offer the best service.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 4 months ago (04/09/2025)
Date of experience: 09/2025

Great

Dear guest,

We sincerely thank you for sharing your experience with us.

We are delighted to hear that you enjoyed your stay and that the location, cleanliness, service, and value for money met your expectations. We also greatly appreciate your satisfaction with the comfort of the room and the ease of the check-in process.

We appreciate your rating and comments, which encourage us to continue working every day to provide the best service to our guests.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 4 months ago (03/09/2025)
Date of experience: 08/2025

Beds not very comfortable and blankets were cheap

Dear guest,

We sincerely thank you for sharing your experience with us.

We are pleased to know that you found our hotel's location particularly convenient and that aspects such as cleanliness, service, ease of check-in, and value for money met your expectations.

We regret that the comfort of the beds and the quality of the blankets were not entirely to your liking. We greatly value your comments and will take them into account for future improvements to the comfort of our rooms.

We look forward to seeing you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By 705nimo
Reviewed: 4 months ago (03/09/2025)
Date of experience: 08/2025

サグラダファミリアなどにも比較的近くて、観光もしやすくて良かった。

お客様各位

当ホテルでのご滞在に関するご意見をお寄せいただき、誠にありがとうございます。

サグラダ・ファミリアなどの象徴的なランドマークに近い当ホテルは、サンモリッツ観光の理想的な拠点です。ご到着後も快適にお過ごしいただけ、お部屋もご期待に沿えたことを大変嬉しく思います。

立地とお部屋の清潔さにご満足いただけなかったことをお詫び申し上げます。お客様のご意見は今後のサービス向上に役立てさせていただきます。

またのお越しを心よりお待ちしております。

どうぞよろしくお願い申し上げます。



Pilar Aguilera
Manager HCC St. Moritz

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