HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,859 reviews across 8 portals
:
By Luo
Reviewed: 1 year ago (27/05/2024)
Date of experience: 05/2024

Very good location, nice breakfast, room very clean. Highly recommend this place.

Dear Mr. Luo,

Thank you very much for taking the time to leave us a review. We are pleased to know that you enjoyed the location, breakfast and cleanliness of our hotel. We really appreciate your kind words.

We look forward to having you back with us again soon!

Best regards,

Pilar Aguilera.
Manager HCC St. Moritz
No Public Name
Reviewed: 1 year ago (25/05/2024)
Date of experience: 05/2024

Egynek elment.

Kedves vendég,

Köszönjük a visszajelzést.
Sajnálattal hallom, hogy problémái vannak az internetes hálózattal. Tudna adni további részleteket, hogy további segítséget tudjunk nyújtani?
Minden észrevételét figyelembe vesszük.


Üdvözlettel,

Pilar Aguilera.
Manager HCC St. Moritz
By Erika Poeana
Reviewed: 1 year ago (24/05/2024)
Date of experience: 05/2024

Very pleasant. I would go back anytime.

Dear Mrs. Poeana,

We love hearing that! We're delighted that your experience was pleasant, and we'd be happy to welcome you back anytime.
Thank you for choosing us, and we look forward to seeing you soon!"

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By エリ
Reviewed: 1 year ago (22/05/2024)
Date of experience: 05/2024

ホテル内も綺麗で、スタッフの方も優しく接して下さいました。スペイン語は全然話せませんが、意思疎通はしっかり伝わっていてありがたかったです。

親愛なるエリ、

当ホテルのご体験をお聞かせいただきありがとうございます。当ホテルが清潔で、スタッフがフレンドリーであったとお聞きし、大変嬉しく思っております。私どもは、言葉の壁がある場合でも、優れたサービスを提供するよう努めております。またのお越しを心よりお待ち申し上げております。

Best regards,

Pilar Aguilera.
Manager HCC St. Moritz.
No Public Name
Reviewed: 1 year ago (22/05/2024)
Date of experience: 05/2024

Good location. There on weekend and restaurant not open. Bar open but not staffed sufficiently.

Dear Mr Baker,

Thank you for your review. We appreciate you taking the time to post your review of your stay at our hotel. We are glad that you found the location convenient for your needs.

At our hotel, we strive to provide our guests with an enjoyable experience. Our team works hard to ensure that all necessary amenities are available, and we apologize if it appears that this was not the case during your stay. We value all feedback from our guests and will take it into consideration as we continue to improve our services.

Thank you once again for taking the time to review us and we look forward to welcoming you back in the near future.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Bill Britt
Reviewed: 1 year ago (21/05/2024)
Date of experience: 05/2024

Very satisfied, clean rooms, comfortable

Dear Bill Britt,

Thank you for taking the time to provide feedback on your stay with us at the hotel. We are pleased to hear that you found our rooms clean and comfortable.

We appreciate your kind words about your stay and hope you will consider staying with us again in the future.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 1 year ago (17/05/2024)
Date of experience: 05/2024

Next time come back to Barcelona I will definitely stay at this hotel.

One bad experience I left my rain jacket in my room and unfortunately it is very expensive to have it shipped back to Canada. Waiting for other options -:(

Dear Mrs Chian Su Chen

Thank you for choosing our hotel when you visited Barcelona. We are delighted to hear that you will return in the future.

We understand that you had a negative experience when you left your raincoat in the room. Your feedback is very important to us and we value your opinion.

Once again, thank you for choosing us and we look forward to welcoming you back soon.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 1 year ago (16/05/2024)
Date of experience: 05/2024

3回目の訪問。場所も繁華街近くにあるわりにはとても静かでとってもくつろげるホテルです。

柳沢一史様

この度は3度目のご利用、また貴重なお時間を割いてレビューをお寄せいただき、誠にありがとうございます。当ホテルの立地が便利で、賑やかなエリアにありながら静かな雰囲気をお楽しみいただけたとのこと、大変嬉しく思います。ご滞在中、お客様にリラックスして快適にお過ごしいただけたようで大変嬉しく思います。またのお越しを心よりお待ち申し上げております。

Pilar Aguilera.
Manager HCC St. Moritz
By Katell Blazy
Reviewed: 1 year ago (15/05/2024)
Date of experience: 05/2024

Satisfait de ce séjour. Belle chambre au calme. Très grande et confortable.

Chère Madame Blazy ,

Nous vous remercions de nous avoir laissé un commentaire. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour dans notre hôtel et que vous avez trouvé votre chambre confortable et calme. Notre objectif est toujours de faire en sorte que nos clients se sentent bien accueillis et pris en charge.

Nous apprécions votre commentaire et espérons avoir l'occasion de vous accueillir à nouveau bientôt.

Cordialement,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 1 year ago (15/05/2024)
Date of experience: 05/2024

it was good for me to take a rest and look around for travel spots.
but, sometimes I had a trouble with sleeping because of noise from people of next rooms.

Dear guest,

Thank you for taking the time to share your comments with us. We appreciate your kind words about being able to relax and explore the area.

We are sorry to hear that there was a noise issue during your stay. We are continually working to improve our soundproofing in order to provide this experience for all of our guests.

Thank you again for choosing our hotel and we hope you will visit us again soon.


Best regards,

Pilar Aguilera
Manager HCC St. Moritz
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