HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,861 reviews across 8 portals
:
No Public Name
Reviewed: 1 year ago (09/04/2024)
Date of experience: 04/2024

Maybe a little more handicap accessiblity would be helpful, like a ramp.

Thank you very much for your feedback and comments.
I apologize for the inconveniences with the handicap accessibility.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 1 year ago (09/04/2024)
Date of experience: 04/2024

Wonderful location. Great terrace restaurant for light meal. could not make the shower diverter work. found it hard to reposition. perhaps due to age or arthritis. otherwise wonderful stay.

Dear guest,

Thank you very much for your feedback and comments.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Tine
Reviewed: 1 year ago (08/04/2024)
Date of experience: 04/2024

Good

Thank you very much for your score.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By Federico
Reviewed: 1 year ago (04/04/2024)
Date of experience: 04/2024

Soggiorno molto tranquillo, avevamo una leggera perdita nel bagno della camera che è stata riparata prontamente. Lo staff sempre gentile e disponibile: all'arrivo abbiamo chiesto se potessimo spostarci in una doppia, se disponibile, e non ci sono stati problemi.

Camera pulita e posizione centralissima.

Grazie mille per la valutazione e i commenti.
Speriamo di rivedervi presto.
Cordiali saluti,
Pilar Aguilera
Direttore HCC St. Moritz.
By Ivan Arreola
Reviewed: 1 year ago (02/04/2024)
Date of experience: 03/2024

Amazing. We are definitely coming back

Dear guest,

Thank you very much for your feedback and comments.

We will be happy if you will come back again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Alexandru Marian
Reviewed: 1 year ago (02/04/2024)
Date of experience: 04/2024

Pleasant

Thank you for your feedback.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 1 year ago (27/03/2024)
Date of experience: 03/2024

Generally happy with hotel and location

Thank you very much for take your time.
We're thrilled to hear that you enjoyed your stay with us and found our location convenient!
Your satisfaction is our top priority, and we're glad to have met your expectations.
We look forward to welcoming you back on your next visit!
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By Marlena Margeaux Thompson
Reviewed: 1 year ago (26/03/2024)
Date of experience: 03/2024

Staff was friendly and very helpful with questions that we had including helping us print our boarding passes.

Thank you very much for your feedback.
We're delighted to hear that you found our staff friendly and helpful during your stay! Providing excellent service is our priority, and we're pleased to have met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 1 year ago (25/03/2024)
Date of experience: 03/2024

Great! The bathtub leaks is the only complaint.

Dear guest,
Thank you for bringing this to our attention. I apologize for any inconvenience caused by the bathtub leak.
Thank you for informing us to resolve the problem.
Please let us know if there is anything else we can assist you with.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 1 year ago (24/03/2024)
Date of experience: 03/2024

Convenient to La Sagrada Familia, La Rambla, Maritime Museum and good restaurants. Excellent breakfast. We enjoyed the bar, both inside and outside. We will certainly plan to stay here next time we are in Barcelona.

Dear guest,

We're delighted to hear that our hotel's location was convenient for your visit to Barcelona's attractions such as La Sagrada Familia, La Rambla, and the Maritime Museum. It's fantastic to know that you also found good restaurants nearby to enjoy during your stay.

We're thrilled that you enjoyed our excellent breakfast and that you had a great time at our bar, both inside and outside.

Thank you for sharing your positive experience with us, and we're thrilled to hear that you'll plan to stay with us again next time you're in Barcelona. We look forward to welcoming you back for another stay!
If there's anything we can do to make your next visit even better, please don't hesitate to let us know.

Best regards,

Pilar Aguilera.
Manager HCC St. Moritz
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