HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,875 reviews across 8 portals
:
No Public Name
Reviewed: 4 months ago (02/09/2025)
Date of experience: 09/2025

Top notch with excellent service.

Dear guest,

We sincerely thank you for sharing your experience with us.

We are pleased to know that your stay was so satisfactory and that you enjoyed the service. Your excellent ratings of the room, location, cleanliness, service, and value for money motivate us to continue working hard every day.

We especially appreciate your recognition of the ease of the check-in process and the fact that you recommend our hotel. Comments like yours are the greatest reward for our team.

We look forward to seeing you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By W Greenstone
Reviewed: 4 months ago (01/09/2025)
Date of experience: 08/2025

Excellent

Dear Sir,

We sincerely thank you for sharing your experience with us.

We are pleased to know that your stay was excellent and that aspects such as room comfort, cleanliness, location, service, and ease of check-in met your expectations.

We also appreciate your feedback on our value for money, as well as your recommendation to other guests, which motivates us to continue working.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 4 months ago (01/09/2025)
Date of experience: 08/2025

Ottimo servizio da parte del personale alla reception
Comodo e sicuro il Garage privato.
Hotel silenzioso nonostante la posizione centrale

Gentile ospite,

Apprezziamo sinceramente il suo feedback dopo il suo soggiorno presso il nostro hotel.

Siamo lieti di sapere che ha apprezzato molto il servizio ricevuto alla reception, così come il comfort e la sicurezza offerti dal nostro garage privato.

Apprezziamo anche il suo commento sulla tranquillità della struttura, nonostante la sua posizione in centro città.

È molto gratificante sapere che la pulizia, la posizione e il servizio abbiano soddisfatto le sue aspettative.

Grazie per la sua recensione e per averci consigliato.

Non vediamo l'ora di rivederla.

Cordiali saluti,

Pilar Aguilera
Direttore HCC St. Moritz
No Public Name
Reviewed: 5 months ago (30/08/2025)
Date of experience: 08/2025

It’s was all right. Might choose another hotel next time

Dear guest,

We thank you for sharing your experience with us.

We appreciate that you took the time to share your overall impression of your stay, as well as your comments on aspects such as the room, location, cleanliness, and the service received during your visit. We are pleased to know that the check-in process was easy and that some aspects of your stay were satisfactory.

We have taken note of your comment and the ratings you gave, as they help us identify opportunities for improvement.
Your opinion is essential to our commitment to continue advancing the quality of our services.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 5 months ago (28/08/2025)
Date of experience: 08/2025

Very satisfactory all staff are very attentive , in bar area they are so nice, but the one in the reception I think the name Rachel she’s a bit rude not so friendly, she don’t great the guest or if she great she just don’t look at them. But overall our stay is good. We luv the location, thank you.

No Public Name
Reviewed: 5 months ago (25/08/2025)
Date of experience: 08/2025

Super Lage, Auto konnte in der Garage abgestellt werden. Zimmer sind großzügig und Betten bequem. Einzig die Türen fallen sehr laut zu, so dass es mitunter etwas laut ist.

By Katja
Reviewed: 5 months ago (25/08/2025)
Date of experience: 08/2025

Sehr schönes Gebäude, schöner und sauberer Eingangsbereich, die Terrasse ist super, es war immer jemand ansprechbar, das Zimmer ist hell und sauber, sehr schönes Bad.

Sehr geehrte Frau,

Wir danken Ihnen herzlich für Ihre hervorragende Bewertung nach Ihrem Aufenthalt in unserem Hotel.

Wir freuen uns, dass Ihnen das Gebäude, die Sauberkeit und die einladende Atmosphäre in der Lobby und auf der Terrasse gefallen haben. Unser Team war Ihnen jederzeit gerne behilflich und Ihnen gefielen die Helligkeit und Sauberkeit des Zimmers und des Badezimmers.

Wir freuen uns besonders über Ihre Anmerkungen zur zentralen Lage, die es Ihnen ermöglichte, sich trotz der Innenstadt bequem und ruhig im Zimmer zu bewegen. Wir freuen uns, dass der Check-in unkompliziert verlief und unser Service Ihren Erwartungen entsprach.

Abschließend haben wir Ihre Anmerkungen zu den Preisen an der Bar zur Kenntnis genommen. Ihre Kommentare sind sehr wertvoll und helfen uns, uns weiter zu verbessern und unseren Gästen ein noch umfassenderes Erlebnis zu bieten.

Wir danken Ihnen für Ihr Vertrauen und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

Mit freundlichen Grüßen

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 5 months ago (20/08/2025)
Date of experience: 08/2025

Breakfast, and location is wonderful. Staffs are kind, and supportive.
Though it was previously advised, it was a little bit regret that a resutaurant is closed in August. (It shall be good restaurant, as breakfast is very tasty.)

Dear guest,

We sincerely thank you for sharing your experience with us.

We are pleased to know that you enjoyed both the breakfast and the hotel's location, and that the friendliness and support of the staff positively contributed to your stay. We especially value your comments regarding your satisfaction with the check-in process and your recognition of our team.

We regret that the temporary closure of the restaurant in August was a slight disappointment, despite having been informed in advance. We appreciate your praise of the quality of the breakfast, which encourages us to continue working in the same vein.

We also take into account your comments regarding the room, cleanliness, service, and value for money, as they help us identify areas for improvement.

We appreciate you taking the time to share your opinion.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 5 months ago (18/08/2025)
Date of experience: 08/2025

Overall, it was excellent, except that there was water in the bathroom because the shower water was strong

Dear guest,

We sincerely thank you for sharing your experience with us.

We are pleased to know that your stay was overall excellent and that aspects such as the check-in process, cleanliness, service, and location contributed positively to your visit. We especially value your comments about the comfort of the room and the safety of the area, as well as your willingness to recommend us.

We apologize for the inconvenience caused by the excess water in the bathroom due to the shower pressure. We take note of your comment, as it helps us continue to improve our guests' experience.

We also appreciate your feedback on the value for money and look forward to your continued trust.

We look forward to seeing you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 5 months ago (18/08/2025)
Date of experience: 08/2025

Too simple

Dear guest,

We appreciate you sharing your experience with us.

We appreciate your comments about the ease of the check-in process and your appreciation for the hotel's location. Your comments about the room and the ratings you gave us regarding cleanliness, service, and value for money help us identify opportunities for improvement.

We take note of your overall impression, as your opinion is essential to continue improving the quality of our services.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
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