HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,871 reviews across 8 portals
:
No Public Name
Reviewed: 2 months ago (07/07/2025)
Date of experience: 07/2025

Overall, good and efficient

Dear Sir,

We sincerely thank you for sharing your experience with us.

We are pleased to know that your stay was generally positive and that you appreciate the efficient service provided. We are especially pleased that you found the check-in process easy and that both the comfort of the room and the location contributed to your pleasant visit.

We also appreciate your feedback on the cleanliness, service, and value for money, which greatly helps us continue our work of constant improvement. Your comments motivate us to continue providing a satisfactory experience to our guests.

We look forward to seeing you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Celso Laet de Toledo Cesar Fil..
Reviewed: 2 months ago (06/07/2025)
Date of experience: 07/2025

Muito agradavel

Prezado Senhor,

Muito obrigado pela sua avaliação positiva.

Ficamos felizes em saber que você teve uma estadia muito agradável e que aspectos como o conforto do quarto, a facilidade de check-in e a limpeza do hotel contribuíram para a sua experiência.

Agradecemos também seus comentários sobre a localização e a relação custo-benefício, pois são fatores importantes para a nossa melhoria contínua.

Aguardamos ansiosamente sua próxima visita.

Atenciosamente,

Pilar Aguilera
Gerente HCC St. Moritz
By Colin anderson
Reviewed: 2 months ago (05/07/2025)
Date of experience: 07/2025

The hotel was excellent and the price was very reasonable, food and drink in hotel was good and very reasonably priced, overall we enjoyed our stay

Dear Sir,

We sincerely thank you for sharing your experience with us.

We are pleased to know that your stay was so satisfactory and that both the quality and price of the hotel met your expectations. It is very positive to know that the room, location, cleanliness, and service contributed to a pleasant visit for you.

We are also pleased to know that you enjoyed the food and beverage offerings and the value for money. Your high ratings and comments motivate us to continue working to always offer the best experience to our guests.

We look forward to welcoming you again in the future.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 2 months ago (04/07/2025)
Date of experience: 07/2025

Satisfactory.

Dear Sir,

We sincerely appreciate your feedback about your stay with us.

We are pleased to know that you positively rated the hotel's location and that the cleanliness met your expectations. We also took note of your feedback on the value for money.

We appreciate your comments, as they help us identify areas where we can continue to improve to offer an ever more complete and satisfactory experience.

We look forward to welcoming you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz

By Marc and celia
Reviewed: 2 months ago (03/07/2025)
Date of experience: 07/2025

We really enjoyed our stay,the staff was very nice and helpful, located well for all our needs,just missing a swimming pool hahaha 😆 😂 because it was really hot days but we truly enjoyed our stay,thanks everyone 😀 good job

Dear guests,

We sincerely thank you for sharing your experience with us.

We are delighted to hear that you thoroughly enjoyed your stay and that our team's friendly and helpful service contributed to such a positive visit. It is gratifying to know that the hotel's location suited your needs and that the check-in process was simple and convenient.

We especially appreciate your feedback on the room, cleanliness, service, and value for money. We have taken note of your suggestion about the pool, as we understand how pleasant it would be to have it on hot days.

Your words are a source of motivation for our entire team.

We hope to see you again in the near future.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 2 months ago (30/06/2025)
Date of experience: 06/2025

Boa a exceção da internet

Prezado(a) Senhor(a),

Muito obrigado(a) por compartilhar sua avaliação e comentários sobre sua estadia.

Ficamos felizes em saber que você gostou da nossa excelente localização, da facilidade de check-in e da limpeza de nossas instalações, itens que consideramos essenciais para o bem-estar de nossos hóspedes.

Pedimos desculpas pelo inconveniente com a conexão de internet e tomamos nota do seu feedback sobre a relação custo-benefício. Seus comentários são valiosos e nos ajudam a continuar melhorando.

Atenciosamente,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 2 months ago (30/06/2025)
Date of experience: 06/2025

良かった

拝啓

当ホテルでのご滞在に関するレビューとご意見をお寄せいただき、誠にありがとうございます。

地下鉄駅やバス停に近い立地、清潔さ、サービスがお客様のご期待に沿うものであったことを大変嬉しく思います。

特に、コストパフォーマンスとチェックイン手続きの簡便さについてご評価いただき、大変嬉しく思います。

またのご来館を心よりお待ちしております。

敬具

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 2 months ago (25/06/2025)
Date of experience: 06/2025

Very good hotel and location

Dear Madam,

We sincerely thank you for sharing your experience with us.

We are pleased to know that both the hotel and the location met your expectations, and that the easy check-in process, the comfort of the room, and the value for money contributed to a pleasant stay.

We especially appreciate your positive feedback on the cleanliness, the service received, and your willingness to recommend us.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Rob Langridge
Reviewed: 2 months ago (24/06/2025)
Date of experience: 06/2025

The hotel was great and the staff super courteous, the breakfast needs some fresh cut up fruit and the rooms need tea and coffee making facilities, other than that loved it!

Dear Madam,

We sincerely thank you for sharing your experience with us.

We are pleased to know that your stay was very satisfactory and that both the treatment received by our staff and the hotel's atmosphere contributed to your enjoyment of your visit.

We have taken note of your suggestions.

We also appreciate your comments regarding the location, cleanliness, service, and value for money.

Your opinion motivates us to continue working hard every day.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager, HCC St. Moritz
No Public Name
Reviewed: 2 months ago (23/06/2025)
Date of experience: 06/2025

Buen hotel con buena ubiccion. Muy limpio, buen bano, hay tabla y plancha. Lo unico malo - se oye todo de las habitaciones vicinas. Primera noche oi gritos de los vecinos a las 2 de la manana y a ls 6 de la manana...

Estimada Señora,

Le agradecemos sinceramente que haya compartido su experiencia en nuestro hotel y su detallada valoración de los diferentes aspectos de su estancia.

Nos alegra saber que ha destacado positivamente la ubicación, la limpieza y las comodidades de la habitación, así como la facilidad en el proceso de check-in y la presencia de tabla y plancha en la habitación. Nos satisface especialmente que haya encontrado nuestro servicio a la altura de sus expectativas y que haya podido disfrutar de un baño confortable.

Lamentamos los inconvenientes ocasionados por el ruido proveniente de otras habitaciones.
Agradecemos también su apreciación sobre la relación calidad/precio, ya que sus observaciones nos ayudan a identificar áreas de mejora.

Esperamos poder recibirle nuevamente.

Saludos cordiales,

Pilar Aguilera
Directora HCC St. Moritz
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