HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,881 reviews across 8 portals
:
By Marlena Margeaux Thompson
Reviewed: 2 years ago (26/03/2024)
Date of experience: 03/2024

Staff was friendly and very helpful with questions that we had including helping us print our boarding passes.

Thank you very much for your feedback.
We're delighted to hear that you found our staff friendly and helpful during your stay! Providing excellent service is our priority, and we're pleased to have met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 2 years ago (25/03/2024)
Date of experience: 03/2024

Great! The bathtub leaks is the only complaint.

Dear guest,
Thank you for bringing this to our attention. I apologize for any inconvenience caused by the bathtub leak.
Thank you for informing us to resolve the problem.
Please let us know if there is anything else we can assist you with.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 2 years ago (24/03/2024)
Date of experience: 03/2024

Convenient to La Sagrada Familia, La Rambla, Maritime Museum and good restaurants. Excellent breakfast. We enjoyed the bar, both inside and outside. We will certainly plan to stay here next time we are in Barcelona.

Dear guest,

We're delighted to hear that our hotel's location was convenient for your visit to Barcelona's attractions such as La Sagrada Familia, La Rambla, and the Maritime Museum. It's fantastic to know that you also found good restaurants nearby to enjoy during your stay.

We're thrilled that you enjoyed our excellent breakfast and that you had a great time at our bar, both inside and outside.

Thank you for sharing your positive experience with us, and we're thrilled to hear that you'll plan to stay with us again next time you're in Barcelona. We look forward to welcoming you back for another stay!
If there's anything we can do to make your next visit even better, please don't hesitate to let us know.

Best regards,

Pilar Aguilera.
Manager HCC St. Moritz
No Public Name
Reviewed: 2 years ago (24/03/2024)
Date of experience: 03/2024

We were part of an 8 day tour. This was my favorite hotel. The bar was lovely, breakfast was good and the robes in the room were great!

Dear guest,

We're thrilled to hear that our hotel was your favorite during your 8-day tour! It's wonderful to know that you enjoyed our bar, found the breakfast satisfying, and appreciated the comfort of the robes in your room.

We're delighted that we could contribute positively to your trip. Your kind words about our hotel mean a lot to us, and we're grateful for your feedback.

Thank you for choosing to stay with us, and we hope to see you again soon!

Best regards,

Pilar Aguilera.
Manager HCC St. Moritz.
By Patrick Obregon
Reviewed: 2 years ago (23/03/2024)
Date of experience: 03/2024

Great, except for for hot water pressure and Wi-Fi.

Thank you for sharing your feedback with us. We're glad to hear that you had a great overall experience during your stay. However, we apologize for the inconvenience you experienced with the hot water pressure and Wi-Fi.

Please know that we take your feedback seriously, and we will address these issues promptly to ensure they are resolved.

If there's anything else we can do to improve your experience or if you have any further feedback to share, please don't hesitate to reach out. We look forward to welcoming you back.
Thank you for choosing to stay with us.

Best regards,

Pilar Aguilera.
Manager HCC St. Moritz.
No Public Name
Reviewed: 2 years ago (21/03/2024)
Date of experience: 03/2024

Muy buena

Muchísimas gracias por su valoración y comentarios.
Esperamos volver a verle pronto.
Saludos cordiales,
Pilar Aguilera
Directora HCC St. Moritz
By Anne
Reviewed: 2 years ago (20/03/2024)
Date of experience: 03/2024

Good location, very clean and staff very friendly and helpful

Thank you very much for your excellent score and comments.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By Steve Butler
Reviewed: 2 years ago (20/03/2024)
Date of experience: 03/2024

Good as long as I was not in my room.

Thank you very much for your feedback.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By Seymur Abdullayev
Reviewed: 2 years ago (19/03/2024)
Date of experience: 03/2024

definately will stay there next time

We're thrilled to hear that you've decided to stay with us again in the future! It means a lot to us that you've chosen our hotel for your next visit. We'll be eagerly awaiting your return.

If you have any special requests or preferences for your next stay, please don't hesitate to let us know in advance so that we can ensure everything is perfect for your arrival.
Thank you once again for your loyalty, and we look forward to welcoming you back.

Best regards,

Pilar Aguilera.
Manager HCC St. Moritz.





No Public Name
Reviewed: 2 years ago (19/03/2024)
Date of experience: 03/2024

The best hotel we had in our tour of Spain. Of the four star hotels we stayed in it had the best rooms, amenities, and location.

We're absolutely thrilled to hear that your stay with us was the highlight of your tour of Spain! It's incredibly rewarding to know that you found our hotel to be the best among the four-star hotels you visited, and that our rooms, amenities, and location exceeded your expectations.

Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.

Best regards,
Pilar Aguilera.
Manager HCC St. Moritz.
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