HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,881 reviews across 8 portals
:
No Public Name
Reviewed: 2 years ago (19/03/2024)
Date of experience: 03/2024

Nice and quiet ,Friendly staff, very enjoyable stay, would definitely come back

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and found our hotel to be nice and quiet, with friendly staff.

Your kind words mean a lot to us, and we would be honored to welcome you back for another stay in the future.

Once again, thank you for choosing to stay with us. We look forward to having the opportunity to host you again soon!
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 2 years ago (19/03/2024)
Date of experience: 03/2024

The reception staff were excellent ,helpful, courteous , friendly and professional. Please thank them. One area for improvement was the lounge area where there was no one present. A red button had to be pushed. The response was slow and one time no one came!

Thank you for your feedback regarding our reception staff. We're delighted to hear that they provided excellent service and made your experience pleasant with their helpful, courteous, friendly, and professional demeanor. I will certainly pass on your thanks to them, as they will be thrilled to hear your kind words.

However, I apologize for the inconvenience you experienced with the lounge area. We will take immediate steps to address this issue to ensure a more efficient and seamless experience for our guests in the lounge area.

Once again, thank you for bringing these matters to our attention. Your feedback is invaluable as we continuously strive to improve our services. If there's anything else you'd like to share or if you have any further concerns, please feel free to reach out.

Best regards,
Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 2 years ago (19/03/2024)
Date of experience: 03/2024

Muito agradável e simpática

Muito obrigado por seus comentários e comentários.
Esperamos vê-lo novamente.
Atenciosamente,
Pilar Aguilera
Manager HCC St. Moritz.
By Rita Holmak
Reviewed: 2 years ago (18/03/2024)
Date of experience: 03/2024

Excellent. Loved the location and the staff

Thank you very much for your feedback and score.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By David Thompson
Reviewed: 2 years ago (18/03/2024)
Date of experience: 03/2024

Excellent

Thank you very much for your excellent score.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By tolle Lage für Stadtbesuch
Reviewed: 2 years ago (18/03/2024)
Date of experience: 03/2024

Alles gut

Vielen Dank für Ihre Bewertung und Kommentare.
Wir hoffen Sie wieder zu sehen.
Freundliche Grüße,
Pilar Aguilera.
Manager HCC St. Moritz
By Saida
Reviewed: 2 years ago (18/03/2024)
Date of experience: 03/2024

Хочу вернуться)

Большое спасибо за ваши отзывы и комментарии.
Надеемся увидеть вас снова.
С наилучшими пожеланиями,
Pilar Aguilera
Manager HCC St. Moritz
By William Weber
Reviewed: 2 years ago (18/03/2024)
Date of experience: 03/2024

Great location. Wonderful staff. Wish we had a/C controll.

Thank you very much for your opinion.
I apologize for the AC.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By Christine Lopez
Reviewed: 2 years ago (18/03/2024)
Date of experience: 03/2024

This is the perfect area to spend a few days in Madrid. It’s very comfortable and lively. There are lots of fun places to eat, great shopping, and historically interesting sights. Tonight we see flamenco!

Dear guest,
Thank you very much for your feedback and comments.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By Chef Wayne
Reviewed: 2 years ago (18/03/2024)
Date of experience: 03/2024

Bell Men at the door when We arrived with fast delivery of bags to the room. Coffee Maker in the Room, With a nice selection of Coffee and Teas. Nicely Decorated and included a Complimentary Bottle of Local Mineral Water. Wake up Calls provided, and Staff was Super Friendly. Niceley Decorated and Fast and Abundant Elevators. Had our Room ready as soon as we arrived after a long International Flight from NY.

Thank you very much for your feedback and comments.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
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