HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,881 reviews across 8 portals
:
By Gianluca
Reviewed: 2 years ago (07/02/2024)
Date of experience: 02/2024

un buon soggiorno

Grazie mille per la valutazione e i commenti.
Speriamo di rivedervi presto.
Cordiali saluti,
Pilar Aguilera
Direttore HCC St. Moritz.
No Public Name
Reviewed: 2 years ago (05/02/2024)
Date of experience: 02/2024

Super! The staff are very helpful and professional.

Dear guest,
Thank you very much for your excellent feedback and comments.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By William D Boomer
Reviewed: 2 years ago (05/02/2024)
Date of experience: 02/2024

A little more instruction for American visitors would be helpful. It took me a while to understand I had to put my key card in the holder upon entering the room and the heater control was not marked. But otherwise I will choose your hotel again for my next trip. All of your staff was quite helpful, especially David Ruiz.

Dear Mr. Boomer,
Thank you for your valuable feedback! We appreciate your suggestion regarding providing additional instructions for American visitors. We'll work on improving our communication to ensure that all guests, regardless of their background, feel comfortable and informed during their stay. We're delighted to hear that you had a positive experience overall and that our staff.
We look forward to hosting you again on your next trip, and please don't hesitate to reach out if you have any further suggestions or requests.
Thank you for choosing our hotel!

Best regards,

Pilar Aguilera.
Manager HCC St. Moritz.
By Jim Barry
Reviewed: 2 years ago (05/02/2024)
Date of experience: 02/2024

Very nice

Dear Mr. Barry
Thank you very much for your excellent feedback.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 2 years ago (05/02/2024)
Date of experience: 02/2024

Excellent!

Dear Mr. Moral,
Thank you for the compliment! We're thrilled to hear that you found our hotel excellent.
Please don't hesitate to let us know.
We look forward to welcoming you back in the future!
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By Simone
Reviewed: 2 years ago (05/02/2024)
Date of experience: 02/2024

Hotel molto bello e pulito, può migliorare la colazione

Gentile cliente,
Grazie mille per aver condiviso il tuo feedback con noi. Siamo felici che tu abbia apprezzato l'aspetto della nostra struttura e la pulizia. Prendiamo molto sul serio le opinioni dei nostri ospiti, compresa quella sulla colazione. Cercheremo sicuramente di migliorare la varietà e la qualità delle opzioni offerte durante la colazione.
Apprezziamo molto il tuo contributo e speriamo di darti il benvenuto nuovamente presto per dimostrare i nostri miglioramenti.
Grazie ancora per aver scelto di soggiornare da noi.
Cordiali saluti,
Pilar Aguilera.
Manager HCC St. Moritz.
By Bob
Reviewed: 2 years ago (04/02/2024)
Date of experience: 02/2024

Odličan hotel za poslovna putovanja

Dragi klijent,
Hvala vam na pozitivnom komentaru! Drago nam je što ste uživali u vašem boravku kod nas i što smatrate da smo odličan izbor za poslovna putovanja. Trudimo se da pružimo najbolju uslugu našim gostima, posebno onima koji putuju zbog posla. Ako imate bilo kakve sugestije ili dodatne potrebe koje biste želeli da istaknete kako bismo unaprijedili našu ponudu za poslovne goste, slobodno nam se obratite. Nadamo se da ćemo vas ponovno ugostiti u našem hotelu u skoroj budućnosti. Hvala vam što ste odabrali da odsjednete kod nas!
Lijepi pozdrav,
Pilar Aguilera.
Manager HCC St. Moritz.
No Public Name
Reviewed: 2 years ago (02/02/2024)
Date of experience: 02/2024

correcte mais pas au niveau du prix payé

Bonjour Madame Genev,
Je comprends votre préoccupation concernant le prix payé. Si vous avez des préoccupations ou des questions spécifiques concernant le prix que vous avez payé, n'hésitez pas à nous en informer.
Nous sommes là pour vous aider et pour nous assurer que vous êtes satisfait de votre expérience globale.
Merci d'avoir partagé vos commentaires avec nous.
Avec nos meilleures salutations,
Pilar Aguilera.
Manager HCC St. Moritz.
By Marko
Reviewed: 2 years ago (02/02/2024)
Date of experience: 02/2024

All fine.

Dear Mr. Marko,
Thank you very much for your feedback.
If you have any further questions or need assistance in the future, feel free to reach out. Have a wonderful day!
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By T
Reviewed: 2 years ago (30/01/2024)
Date of experience: 01/2024

Satisfactory

Dear guest,
Thank you for your feedback.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
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