HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,879 reviews across 8 portals
:
By José Zaharam
Reviewed: 2 years ago (21/11/2023)
Date of experience: 11/2023

Foi ótimo estar com vocês

Agradecemos imensamente por sua visita e por compartilhar seu feedback positivo conosco! Ficamos felizes em saber que você teve uma experiência ótima conosco.

Nosso objetivo é proporcionar aos nossos hóspedes momentos memoráveis e agradáveis, e é reconfortante saber que conseguimos alcançar isso durante a sua estadia.

Esperamos ansiosamente recebê-lo novamente em um futuro próximo. Se tiver alguma sugestão ou pedido especial para a próxima vez, não hesite em nos informar. Estamos à disposição para tornar a sua próxima estadia ainda mais especial.

Até breve!

Atenciosamente,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 2 years ago (21/11/2023)
Date of experience: 11/2023

Very nice stay just not used to the air conditioning being colder like in the states.

Thank you very much for your feedback and comments. I apologize for the possible inconvenience with the temperature with the air conditioner.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Vicky Sammons
Reviewed: 2 years ago (20/11/2023)
Date of experience: 11/2023

Overall the visit in the hotel was nice

Thank you very much for your valoration and comments.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 2 years ago (20/11/2023)
Date of experience: 11/2023

Good

Thank you very much for your 100% score.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Gina
Reviewed: 2 years ago (18/11/2023)
Date of experience: 11/2023

Overall was great besides when we stayed (9 days) there were days that were chilly and their furnace wasn’t regulated. We tried to ask the front desk and said it wasn’t cold enough to switch it to heat mode.

Thank you for choosing to stay with us for nine days and for taking the time to provide us with your valuable feedback. We greatly appreciate your extended stay and your feedback on your experience.

I am glad to hear that, overall, you had a great stay with us. However, I apologize for the inconvenience you encountered regarding the temperature regulation in your room during cold days. Your comfort is of utmost importance to us, and we strive to ensure that all of our guests have a pleasant and comfortable stay.

We understand that temperature preferences may vary, and we will certainly review our policies to provide better guidance to our guests in such situations. Your comments help us identify areas for improvement, and we will work to ensure that our guests have a comfortable temperature in their rooms regardless of weather conditions.

Thank you for your comments, and we look forward to the opportunity to serve you better on your next visit.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Mary Jo Whitacre
Reviewed: 2 years ago (18/11/2023)
Date of experience: 11/2023

Good experience

By Patricia Boyd
Reviewed: 2 years ago (18/11/2023)
Date of experience: 11/2023

The room was overly warm.

No Public Name
Reviewed: 2 years ago (16/11/2023)
Date of experience: 11/2023

great stay in Barcelona!

Thank you very much for your feedback and comments.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 2 years ago (15/11/2023)
Date of experience: 11/2023

Good

Thank you very much for your excellent score.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 2 years ago (15/11/2023)
Date of experience: 11/2023

With two tour buses, breakfast was chaotic

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