HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,875 reviews across 8 portals
:
No Public Name
Reviewed: 6 months ago (25/07/2025)
Date of experience: 07/2025

This is the second time ,the location is great

سيدتي العزيزة،

نشكركِ جزيل الشكر على مشاركتكِ تجربتكِ في فندقنا للمرة الثانية.

يسرنا أن نعرف أن الموقع كان من أبرز مميزات إقامتكِ، ونُقدر تقديركِ لسهولة تسجيل الوصول وجودة خدماتنا.

لقد أخذنا ملاحظاتكِ حول القيمة مقابل المال في الاعتبار. ملاحظاتكِ قيّمة لنا لمواصلة التحسين.

نأمل أن نرحب بكِ مجددًا في المستقبل.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Boris
Reviewed: 6 months ago (24/07/2025)
Date of experience: 07/2025

Comodo

Gentile Signore,

La ringraziamo sinceramente per aver dedicato del tempo a condividere la sua esperienza con noi. Siamo lieti di sapere che abbia trovato la nostra struttura confortevole e apprezziamo in particolare le sue parole sulla posizione tranquilla e ben attrezzata.

Apprezziamo le sue ottime valutazioni per la pulizia, il servizio e la facilità del check-in. Abbiamo preso nota delle sue impressioni sulla camera e continueremo a lavorare per migliorare ogni dettaglio del soggiorno dei nostri ospiti.

Cordiali saluti,

Pilar Aguilera
Direttore HCC St. Moritz
By Schulze
Reviewed: 6 months ago (24/07/2025)
Date of experience: 07/2025

Gute Wahl für einen Kurztrip nach Barcelona

Sehr geehrter Herr,

Wir freuen uns über Ihr Feedback zu Ihrem Aufenthalt in unserem Hotel.

Wir freuen uns, dass unsere Lage im Herzen Barcelonas für Ihre Reise günstig war und Sie den Check-in-Prozess problemlos empfanden. Es freut uns zu hören, dass der Service während Ihres Aufenthalts Ihren Erwartungen entsprach.

Wir haben Ihre Anmerkungen zum Preis-Leistungs-Verhältnis, den Zusatzkosten in der Hochsaison sowie den Parkgebühren zur Kenntnis genommen. Wir schätzen Ihre Anmerkungen sehr, da sie uns helfen, Verbesserungsmöglichkeiten zu erkennen.

Mit freundlichen Grüßen

Pilar Aguilera
Manager HCC St. Moritz
By Teodora Pintea
Reviewed: 6 months ago (24/07/2025)
Date of experience: 07/2025

-

Dear Madam,

We appreciate your rating and the time you took to share your experience with us.

We are pleased to know that the location, cleanliness, and service met your expectations.

We value your ratings in the other categories, as they help us identify opportunities for improvement and continue working.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Gabriela
Reviewed: 6 months ago (24/07/2025)
Date of experience: 07/2025

Muy buena

Estimada señora:

Muchas gracias por su reseña positiva y por compartir su experiencia.

Nos complace saber que su estancia fue satisfactoria y que valoró especialmente la facilidad para registrarse, la comodidad de la habitación, nuestra ubicación y la limpieza.

Agradecemos su recomendación y nos complace darle la bienvenida pronto.

Atentamente,

Pilar Aguilera
Gerente HCC St. Moritz
By Bernard Concepcion
Reviewed: 6 months ago (21/07/2025)
Date of experience: 07/2025

Very satisfied. I just wish we can have coffee in the room

Dear guest,

We sincerely appreciate your sharing your experience with us.

We are delighted to hear that your stay was very satisfactory and that our central location, cleanliness, service, check-in process, and value for money met your expectations. Comments like yours encourage us to continue working hard.

We have taken note of your suggestion regarding the possibility of having coffee in the room.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Monica Atwood
Reviewed: 6 months ago (20/07/2025)
Date of experience: 07/2025

Overall, experience was good enough just had some difficulties with the two ladies that worked in the restaurant. One actually shook her finger in my face for filling up our water bottle. I understand now that is not allowed, but there is a way to inform guests respectfully that is not allowed. Most hotels have water fountains or a way to obtain water without going to the supermarket every time.

Dear Madam,

We appreciate you sharing your impressions of your recent stay with us.

We are pleased to know that, overall, your experience was satisfactory and that aspects such as the location, cleanliness, ease of check-in, and room comfort met your expectations.

We sincerely regret the situation you experienced in the restaurant and the way you were informed about the policy regarding the use of water bottles. We have taken note of your comments to review what happened and work to improve communication and service to our guests.

We also appreciate your feedback on the value for money and other highlights.

Best regards,

Pilar Aguilera,
Manager HCC St. Moritz

No Public Name
Reviewed: 6 months ago (18/07/2025)
Date of experience: 07/2025

Attraktives City Hotel

Dear guest,

We sincerely appreciate the time you took to share your experience with us.

We are pleased to know that you had a satisfactory stay and that you positively appreciated the ease of check-in, the comfort of the room, and our location in the city. We also appreciate your comments about the cleanliness and service received during your visit.

We have taken note of your feedback regarding the value for money.

We look forward to welcoming you again in the future.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 6 months ago (16/07/2025)
Date of experience: 07/2025

Very pleased

Dear guest,

We sincerely thank you for sharing your experience with us.

We are delighted to know that your stay was completely satisfactory and that the room comfort, cleanliness, service, and location met your expectations. We also appreciate your feedback on the ease of the check-in process and the value for money.

Comments like yours motivate us to continue working hard every day to provide the best possible service to our guests.

We look forward to seeing you again.

Best regards,

Pilar Aguilera,
Manager HCC St. Moritz.
By Diane B
Reviewed: 6 months ago (13/07/2025)
Date of experience: 07/2025

Special thanks to Katheryn, Mircia, Rochelle and Nuria in reception and most especially Jomer at the bar who was fabulous!

Dear guest,

We sincerely thank you for sharing your experience with us.

We are delighted to hear that your stay was so satisfactory and that both the reception team and the bar staff contributed to making it memorable. It is especially gratifying to receive such positive comments about the friendliness and attention you received throughout your stay.

We also appreciate your excellent ratings of the room, cleanliness, location in the heart of the city, and the check-in process. Your recognition motivates our entire team to continue working with the utmost commitment to our guests.

It will be a pleasure to welcome you back in the future.

Best regards,

Pilar Aguilera.
Manager HCC St. Moritz
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