HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,957 reviews across 8 portals
:
No Public Name
Reviewed: 3 years ago (02/10/2023)
Date of experience: 09/2023

very good

Dear guest,

Thank you very much for your feedback.
We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Adam B.
Reviewed: 3 years ago (02/10/2023)
Date of experience: 09/2023

Tágas, tiszta szoba, kényelmes ágy. A wifi kapcsolat lehetne kicsit gyorsabb és stabilabb.

Tisztelt Uram! Köszönjük, hogy megosztotta velünk tapasztalatait, különösen a szoba kényelmét és tisztaságát emelve ki. Örömmel halljuk, hogy szolgáltatásainkat megfelelőnek találta tartózkodása során, és hogy a bejelentkezés folyamata zökkenőmentes volt.

Feljegyeztük a Wi-Fi-kapcsolattal kapcsolatos észrevételét is, és nagyra értékeljük javaslatát szolgáltatásunk minőségének további javítása érdekében.

Üdvözlettel,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 3 years ago (01/10/2023)
Date of experience: 09/2023

Enjoyed all

Dear Guest,

We sincerely appreciate you sharing your experience after your stay with us.

We are delighted to hear that you had a pleasant visit and that the central location, cleanliness, comfortable room, and attentive staff all contributed to making your stay enjoyable. We also especially appreciate your high rating of the check-in process and that you would recommend us to family and friends.

Your positive feedback motivates us to continue striving every day.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 3 years ago (30/09/2023)
Date of experience: 09/2023

Great hotel but annoying elevators

Dear Guest,

We sincerely appreciate you sharing your experience after your stay with us.

We are delighted to know that the hotel, along with the cleanliness, location, room, and service, met your expectations and contributed to a satisfying visit. Your high ratings for such important aspects as the ease of check-in and value for money encourage us to continue working with enthusiasm every day.

On the other hand, we regret that the elevators were inconvenient during your stay. We appreciate you pointing this out, as it helps us identify opportunities for improvement to offer a more pleasant experience to our guests.

Thank you again for choosing us and taking the time to share your feedback.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 3 years ago (30/09/2023)
Date of experience: 09/2023

Very good location with good services

Dear guest,

Thank you very much for your feedback and comments.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Raul Risio
Reviewed: 3 years ago (29/09/2023)
Date of experience: 09/2023

Excelente.

Dear guest,

Thank you very much for your excellent feedback.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 3 years ago (28/09/2023)
Date of experience: 09/2023

Enjoyed the ambience of hotel and excellent pleasant efficient staff

Dear Guest,

We sincerely appreciate you sharing your experience after your stay with us.

We are delighted to hear that you enjoyed the hotel's ambiance and that our team contributed positively to your visit through efficient and friendly service. It is very gratifying to receive such positive feedback about the service you received.

We also especially appreciate your excellent ratings regarding the room, location, cleanliness, check-in process, and value for money. Your recognition is a true incentive for us to continue striving for excellence every day.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 3 years ago (28/09/2023)
Date of experience: 09/2023

Elevators were slow and small.

Dear Guest,

We sincerely thank you for sharing your experience after your stay with us.

We are pleased to know that you highly valued aspects such as the ease of check-in, cleanliness, hotel location, room quality, and the service you received during your visit. Your high scores in these areas encourage us to continue working to always offer the best possible service.

We regret that the speed and size of the elevators did not fully meet your expectations. We have taken note of your observation, as your feedback is essential in helping us identify areas for improvement.

We also appreciate your recommendation and the time you have taken to rate your experience in detail.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Michael
Reviewed: 3 years ago (28/09/2023)
Date of experience: 09/2023

Angenehm ruhiges Hotel

Sehr geehrter Gast,

vielen Dank, dass Sie Ihre Erfahrungen nach Ihrem Aufenthalt in unserem Hotel mit uns geteilt haben.

Wir freuen uns sehr, dass Sie die Ruhe in unserem Haus genossen haben und dass die Lage, die Sauberkeit und der Check-in Ihren Erwartungen entsprochen haben. Besonders freuen wir uns über Ihr Lob für das ausgezeichnete Preis-Leistungs-Verhältnis.

Wir sind Ihnen dankbar für Ihr positives Feedback zu Ihrem Zimmer und unserem Service. Es ist für unser Team sehr erfreulich zu wissen, dass unsere Bemühungen zu Ihrem angenehmen Aufenthalt beigetragen haben.

Ihre Empfehlung bedeutet uns sehr viel und motiviert uns, weiterhin alles dafür zu tun, unseren Gästen ein rundum zufriedenstellendes Erlebnis zu bieten.

Mit freundlichen Grüßen,

Pilar Aguilera
Manager HCC St. Moritz
By Alma
Reviewed: 3 years ago (28/09/2023)
Date of experience: 09/2023

Good

Dear guest,

Thank you very much for your feedback.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
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