HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,875 reviews across 8 portals
:
No Public Name
Reviewed: 7 months ago (25/06/2025)
Date of experience: 06/2025

Very good hotel and location

Dear Madam,

We sincerely thank you for sharing your experience with us.

We are pleased to know that both the hotel and the location met your expectations, and that the easy check-in process, the comfort of the room, and the value for money contributed to a pleasant stay.

We especially appreciate your positive feedback on the cleanliness, the service received, and your willingness to recommend us.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Rob Langridge
Reviewed: 7 months ago (24/06/2025)
Date of experience: 06/2025

The hotel was great and the staff super courteous, the breakfast needs some fresh cut up fruit and the rooms need tea and coffee making facilities, other than that loved it!

Dear Madam,

We sincerely thank you for sharing your experience with us.

We are pleased to know that your stay was very satisfactory and that both the treatment received by our staff and the hotel's atmosphere contributed to your enjoyment of your visit.

We have taken note of your suggestions.

We also appreciate your comments regarding the location, cleanliness, service, and value for money.

Your opinion motivates us to continue working hard every day.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager, HCC St. Moritz
No Public Name
Reviewed: 7 months ago (23/06/2025)
Date of experience: 06/2025

Buen hotel con buena ubiccion. Muy limpio, buen bano, hay tabla y plancha. Lo unico malo - se oye todo de las habitaciones vicinas. Primera noche oi gritos de los vecinos a las 2 de la manana y a ls 6 de la manana...

Estimada Señora,

Le agradecemos sinceramente que haya compartido su experiencia en nuestro hotel y su detallada valoración de los diferentes aspectos de su estancia.

Nos alegra saber que ha destacado positivamente la ubicación, la limpieza y las comodidades de la habitación, así como la facilidad en el proceso de check-in y la presencia de tabla y plancha en la habitación. Nos satisface especialmente que haya encontrado nuestro servicio a la altura de sus expectativas y que haya podido disfrutar de un baño confortable.

Lamentamos los inconvenientes ocasionados por el ruido proveniente de otras habitaciones.
Agradecemos también su apreciación sobre la relación calidad/precio, ya que sus observaciones nos ayudan a identificar áreas de mejora.

Esperamos poder recibirle nuevamente.

Saludos cordiales,

Pilar Aguilera
Directora HCC St. Moritz
No Public Name
Reviewed: 7 months ago (23/06/2025)
Date of experience: 06/2025

We enjoyed our stay especially since we had a corner room with two balconies. Ali at reception was warm, friendly and helpful.

Dear Madam,

We sincerely thank you for sharing your experience with us after your stay.

We are pleased to know that you particularly enjoyed your corner room with two balconies, which contributed to an even more enjoyable visit. We are also happy to know that the attention received at reception and the friendliness of the staff made your stay warm and comfortable.

We appreciate you highlighting both the convenience of the hotel's location, close to shops, restaurants, and points of interest, and the ease of the check-in process. Your comments regarding cleanliness, service, and value for money help us continue to strive every day.

Comments like yours motivate us to continue working for our guests.

We hope to have the pleasure of seeing you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 7 months ago (23/06/2025)
Date of experience: 05/2025

So far so good at this 4 star hotel

Dear Sir,

We sincerely thank you for sharing your experience with us.

We are pleased to know that your stay so far has been positive and that you have highly rated the comfort of the room, the cleanliness, and the location of our hotel. It is also very satisfying to know that the check-in process was simple and that the service you received met your expectations.

We also appreciate your feedback on our value for money, as it helps us identify opportunities for further improvement.

We look forward to seeing you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 7 months ago (23/06/2025)
Date of experience: 06/2025

Good- checking in was a pain in the a large group and in contrast to the other hotels on the tour

Dear Sir,

We sincerely appreciate your feedback on your recent stay with us.

We regret that the check-in process did not meet your expectations, especially considering you were traveling in a large group, and that this made a noticeable difference compared to other hotels in your area. Your comments are very helpful in identifying areas where we can improve.

We are pleased to know that, despite this inconvenience, you enjoyed the room, location, cleanliness, and service and contributed to a satisfactory stay. We also appreciate your appreciation of the value for money and your willingness to recommend us.

We once again appreciate the time you took to share your opinion, as it allows us to continue working to provide better service every day.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 7 months ago (19/06/2025)
Date of experience: 06/2025

Great room

Dear Madam,

We sincerely appreciate you taking a few minutes to share your experience with us.

We are delighted to hear that you enjoyed the room and that both the cleanliness and the service met your expectations.

We also value your comments about the location, value for money, and ease of check-in, as well as your willingness to recommend us.

Your words motivate us to continue improving.

We look forward to welcoming you again in the future.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 7 months ago (16/06/2025)
Date of experience: 06/2025

Very nice hotel and location

Dear Madam,

We sincerely appreciate the time you took to share your experience with us. We are delighted to hear that you positively rated both our hotel and its location, and that the check-in process was easy.

We especially appreciate your positive ratings for cleanliness, service, and value for money, as they motivate us to continue working hard every day. We also take note of your room ratings, which help us identify opportunities for improvement and maintain our standards.

We hope to have the opportunity to welcome you back in the future.

Best regards,

Pilar Aguilera.
Manager HCC St. Moritz
No Public Name
Reviewed: 7 months ago (16/06/2025)
Date of experience: 06/2025

A great experience.
The team on reception were very helpful and provided a great customer service experience from checking-in and throughout our stay.
Please say Thank You to the reception team for me.

Dear Sir,

Thank you very much for sharing your experience with us. We are delighted to hear that you had an excellent stay and that our reception team provided such satisfactory service from your arrival and throughout your visit.

We sincerely appreciate your kind words about our reception staff. We assure you that we will pass on your gratitude, as comments like yours are a motivation for the entire team.

We are also pleased that the room, location, cleanliness, and value for money met your expectations. Your positive feedback encourages us to continue striving to always provide the best service to our guests.

We hope to see you soon.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Ivana
Reviewed: 7 months ago (14/06/2025)
Date of experience: 06/2025

EXCELENTE 😍😍😍😍

Estimada clienta,

Muchísimas gracias por su entusiasta valoración y sus palabras tan positivas.

Nos alegra enormemente saber que ha disfrutado tanto de su estancia, que nuestra ubicación y las comodidades del hotel hayan sido de su agrado, así como la atención recibida por parte del personal.

Esperamos poder darle la bienvenida nuevamente y que siga confiando en nosotros para sus futuras visitas.

Saludos cordiales,

Pilar Aguilera
Directora HCC St. Moritz
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