HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,878 reviews across 8 portals
:
No Public Name
Reviewed: 3 years ago (09/02/2023)
Date of experience: 02/2023

4 out of 5 stars

Thank you for your feedback.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By Martin Bedford
Reviewed: 3 years ago (08/02/2023)
Date of experience: 02/2023

Friendly pleasant staff, no hassle

Thank you very much for your feedback and comments.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By Claudia Knox
Reviewed: 3 years ago (08/02/2023)
Date of experience: 02/2023

Except for the boot camp check in and the two rude front desk employees the overall experience was very good

Thank you for your feedback.
I apologize for the possible inconvenience with the employees.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By James
Reviewed: 3 years ago (08/02/2023)
Date of experience: 02/2023

Good

Thank you for your valoration.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By ROSSIGNOL
Reviewed: 3 years ago (08/02/2023)
Date of experience: 02/2023

Enregistrement trop long
Nous avons dû changer de chambre et personne ne nous a aidé à porter les affaires d un étage à l autre . La chasse d eau ne marchait pas cela aurait pu être vérifié par l hôtel avant d attribuer la chambre

Merci pour votre évaluation.
Je suis désolé pour les inconvénients possibles. Le temps qu'il a fallu pour l'enregistrement et les inconvénients liés au changement de chambre.
Mes plus sincères excuses.
Avec nos meilleures salutations.
Pilar Aguilera
Directrice HCC St. Moritz
No Public Name
Reviewed: 3 years ago (07/02/2023)
Date of experience: 02/2023

Very good. Staff was excellent, very attentive and accommodating!

Thank you very much for your feedback and comments.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By J.
Reviewed: 3 years ago (07/02/2023)
Date of experience: 02/2023

Pretty good if i forget the 1st night.
But i didnt have any compensation for the 1st night.

Dear guest,
If there is something wrong or something that we can improve, please, let me know.
Thank you.
Best regards,
Pilar Aguilera.
Manager HCC St. Moritz.
No Public Name
Reviewed: 3 years ago (06/02/2023)
Date of experience: 02/2023

everything was great

Thank you very much for your brilliant score.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By Donald Cox
Reviewed: 3 years ago (06/02/2023)
Date of experience: 02/2023

Great rooms, staff and location!

Thank you very much for your excellent score.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 3 years ago (06/02/2023)
Date of experience: 02/2023

Limited option for dinner in the hotel.

Thank you very much for your feedback. I apologize for the possible inconveniences with the dinner.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
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