HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,878 reviews across 8 portals
:
No Public Name
Reviewed: 3 years ago (06/02/2023)
Date of experience: 02/2023

Lovely staff.

Thank you very much for your evaluation.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 3 years ago (06/02/2023)
Date of experience: 02/2023

Very pleasant

Thank you very much for your feedback.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 3 years ago (06/02/2023)
Date of experience: 02/2023

It was good, elevator was a bit of a pain and slow

Thank you very much for your feedback. I apologize for the possible inconveniences with the elevator.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By Ana
Reviewed: 3 years ago (06/02/2023)
Date of experience: 02/2023

N/a

Muchísimas gracias por su valoración.
Esperamos volver a verle pronto.
Saludos cordiales,
Pilar Aguilera
Directora HCC St. Moritz
No Public Name
Reviewed: 3 years ago (06/02/2023)
Date of experience: 02/2023

Great hotel. Not having a fitness center was very disappointing. Had to pay 14 euro/day to use a fitness center. Front office staff was excellent. Service excellent overall.

Thank you very much for your excellent score. I apologize for the inconvenience of not having a fitness center.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By Pino
Reviewed: 3 years ago (06/02/2023)
Date of experience: 02/2023

Muy agrafable, el personal atento y eficiente. Está muy bien situado.

Muchísimas gracias por su valoración y comentarios.
Esperamos volver a verle pronto.
Saludos cordiales,
Pilar Aguilera
Directora HCC St. Moritz
By Maki
Reviewed: 3 years ago (05/02/2023)
Date of experience: 01/2023

３人で泊まったので、部屋が少し狭く感じましたが、全体的な印象は、良かったです。

ご意見ありがとうございます。
またお会いしましょう。
よろしくお願いします、
Pilar Aguilera
Manager HCC St. Moritz
By sawa
Reviewed: 3 years ago (04/02/2023)
Date of experience: 01/2023

everything is good. if there's teakettle that would be perfect

Thank you very much for your excellent score.
If you need, we have kettles on request.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By Matt Saunders
Reviewed: 3 years ago (03/02/2023)
Date of experience: 02/2023

Lovely hotel

Thank you very much for your great score.
We hope to see you again.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
By Kjetil
Reviewed: 3 years ago (03/02/2023)
Date of experience: 02/2023

Mid-poor due to all the above and front desks lack of honesty toward guests. I booked a superior room at a 4-star hotel, I expect to get that. Not something that feels ordinary for a 3-star hotel elsewhere. Nothing extraordinary (or superior) about the hotel or room, nor of the service given by front desk staff.

Thank you for your feedback.
I apologize that the hotel did not meet your expectations. We will take your comments into consideration to improve.
Best regards,
Pilar Aguilera
Manager HCC St. Moritz
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