HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,873 reviews across 8 portals
:
By hnff
Reviewed: 6 days ago (09/10/2025)
Date of experience: 10/2025

the position is very good, the same fopr the staff, very kind and professional. the room didn't reflect a 4stars S level at all.

Dear Madam,

We sincerely thank you for sharing your experience with us after your stay.

We are pleased to know that both the hotel's location and the friendliness and professionalism of our team contributed positively to your visit, and that the check-in process was smooth. We especially value your comments about the service received and the surroundings.

We deeply regret that the room did not meet your expectations or the standard you expected for a hotel of our category. We also take note of your perception of the value for money, as well as your experience compared to other establishments in Barcelona. Your comments help us identify important areas for further improvement.

We also appreciate your feedback on the cleanliness and service provided during your stay.

Best regards,

Pilar Aguilera,
Manager HCC St. Moritz.
No Public Name
Reviewed: 1 week ago (08/10/2025)
Date of experience: 10/2025

Excellent.

Dear guest,

We sincerely thank you for sharing your experience with us.

We are delighted to know that your stay was completely satisfactory and that aspects such as room comfort, cleanliness, service, hotel location, and value for money met your expectations. We especially appreciate your mention of the ease of the check-in process and your willingness to recommend us.

Comments like yours motivate us to continue working every day to offer the best possible service to our guests.

We look forward to seeing you again.

Best regards,

Pilar Aguilera,
Manager HCC St. Moritz.
By Donna Finucane
Reviewed: 1 week ago (07/10/2025)
Date of experience: 10/2025

Great location. Service excellent. Breakfast could be improved. I felt welcomed.

Dear Madam,

We sincerely thank you for sharing your experience after your stay with us.

We are pleased to know that the hotel's excellent location and the service received positively contributed to your visit, and that you felt welcomed from the very beginning. We also especially appreciate your high ratings for aspects such as the ease of check-in, cleanliness, and value for money.

We appreciate your suggestion regarding breakfast, as your comments help us identify opportunities for improvement and continue working.

We look forward to welcoming you again in the future.

Best regards,

Pilar Aguilera,
Manager HCC St. Moritz
By Khaled
Reviewed: 1 week ago (06/10/2025)
Date of experience: 10/2025

…

Dear Sir,

Thank you for sharing your review with us.

We appreciate the time you took to rate various aspects of your stay, such as the ease of the check-in process, cleanliness, location, and service. Your ratings help us identify areas where we can continue to improve to offer a more complete experience to all our guests.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz

No Public Name
Reviewed: 2 weeks ago (03/10/2025)
Date of experience: 09/2025

Very pleasant

Dear guest,

We sincerely thank you for sharing your experience with us.

We are pleased to know that your stay was very pleasant and that aspects such as the ease of the check-in process, the hotel's location, and the cleanliness of our facilities contributed positively to your satisfaction.

We especially appreciate your high ratings for room comfort, quality of service, and value for money. Comments like yours motivate us to continue working hard every day.

We look forward to welcoming you again.


Best regards,

Pilar Aguilera,
Manager HCC St. Moritz
No Public Name
Reviewed: 2 weeks ago (02/10/2025)
Date of experience: 10/2025

Satisfaisante et agréable

Cher client,

Nous vous remercions sincèrement d'avoir partagé votre avis sur votre expérience dans notre hôtel.

Nous sommes ravis de savoir que votre séjour a été satisfaisant et agréable. Nous sommes très heureux de savoir que vous avez trouvé la chambre confortable et spacieuse pour trois personnes.

Nous apprécions que vous ayez souligné la proximité de l'hôtel avec des sites emblématiques, la simplicité de l'enregistrement et vos commentaires positifs concernant la propreté, le service et le rapport qualité-prix.

Votre avis nous encourage à poursuivre nos efforts.

Au plaisir de vous revoir.

Cordialement,

Pilar Aguilera
Directrice du HCC St. Moritz

No Public Name
Reviewed: 2 weeks ago (29/09/2025)
Date of experience: 09/2025

Service OK

Sehr geehrter Gast,

Wir freuen uns sehr über Ihre Bewertung und Ihre Kommentare nach Ihrem Aufenthalt in unserem Hotel.

Wir freuen uns, dass Aspekte wie das Zimmer, die Sauberkeit, der Check-in-Prozess und unsere Lage zu Ihrem angenehmen Aufenthalt beigetragen haben. Auch Ihre allgemeine Wahrnehmung des Preis-Leistungs-Verhältnisses schätzen wir sehr.

Ihr Feedback zu unserem Service ist für uns sehr wertvoll, da es uns ermöglicht, Verbesserungsmöglichkeiten zu erkennen.

Vielen Dank für Ihr Vertrauen.

Mit freundlichen Grüßen,

Pilar Aguilera
Manager HCC St. Moritz
By Clavelou
Reviewed: 2 weeks ago (28/09/2025)
Date of experience: 09/2025

Excellent mais court séjour

Cher Monsieur,

Nous vous remercions sincèrement pour votre excellent avis et pour avoir partagé votre expérience suite à votre séjour dans notre hôtel.

Nous sommes ravis de savoir que, malgré la brièveté de votre séjour, vous avez apprécié votre expérience. Nous sommes ravis de savoir que vous avez apprécié la chambre, la propreté, la facilité d'enregistrement et l'emplacement, et que le rapport qualité-prix a répondu à vos attentes.

Nous vous remercions également d'avoir souligné l'emplacement de l'hôtel et le service reçu.

Vos commentaires nous encouragent à poursuivre nos efforts.

Au plaisir de vous revoir.

Cordialement,

Pilar Aguilera
Directrice du HCC St. Moritz
By Tee
Reviewed: 3 weeks ago (24/09/2025)
Date of experience: 09/2025

It was definitely fine.

Dear Madam,

We appreciate you taking the time to review your stay at our hotel.

We are pleased to know that aspects such as the ease of check-in, the comfort of the room, and the cleanliness contributed favorably to your experience. We also appreciate your positive comments about the hotel's value for money and location.

We regret, however, that the service did not meet your expectations. We take your comments seriously, as they help us identify areas where we can continue to improve.

We thank you again for your comments and your trust.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Colette Squires
Reviewed: 3 weeks ago (23/09/2025)
Date of experience: 09/2025

We really appreciated the friendly and helpful desk staff, the elegance of the hotel, the location, the spacious room and king sized bed and the overall amenities. We would stay here again.

Dear Madam,

We sincerely thank you for sharing your experience with us after your stay.

We are pleased to know that the friendliness and helpfulness of the reception staff, as well as the elegance of the hotel and the spaciousness of the room, contributed positively to your visit. It is especially gratifying to know that the king-size bed and the services offered met your expectations, and that you enjoyed the ease of the check-in process.

We especially value your comments about the hotel's location and surroundings, and we are glad that you enjoyed strolling along Passeig de Gracia and discovering such a distinguished and pleasant neighborhood. We also appreciate your impressions regarding the value for money.

We especially appreciate your recommendation and the trust you have placed in us.

We look forward to seeing you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
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