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Public Reviews Score
88%

"Very satisfied"

Based on 6,685 reviews across 8 portals
:
By Carmen Colon
60-69 years
Reviewed: 7 years ago (22/05/2019)
Date of experience: 05/2019

Excelente

Apreciada Sra. Colón,
Muchas gracias por hacernos llegar su valoración y puntuación.
Esperamos volver a verla.
Saludos cordiales,
Pilar Aguilera.
By Nicoletta
20-29 years
Reviewed: 7 years ago (21/05/2019)
Date of experience: 05/2019

Great experience. Would have been better if there was a lock on the bathroom door. Tv was in spanish. As we were bot spanish speakers we couldnt watch anything at all

Thank you very much for your comments.
All TVs in the hotel have international channels.
Best regards,
Pilar Aguilera
No Public Name
70-79 years
Reviewed: 7 years ago (21/05/2019)
Date of experience: 05/2019

Very good. Elevators gave excellent service and never had to wait long. Lounge area was useful for a small group social relaxing time. Lobby personnel always greeted us on our return. Desk service excellent. Answered all our questions, particularly recommending best airport transportation.

Thank you very much for your comments and assessment.
Best regards,
Pilar Aguilera
By Valeria
30-39 years
Reviewed: 7 years ago (21/05/2019)
Date of experience: 05/2019

Todo muy bueno. Lindo y bien ubicado.

Grazie mille per i tuoi commenti e valutazioni.
Speriamo di rivederti.
Cordiali saluti,
Pilar Aguilera
By Raffaella
30-39 years
Reviewed: 7 years ago (21/05/2019)
Date of experience: 05/2019

Buono

Grazie mille per i tuoi commenti e valutazioni.
Cordiali saluti,
Pilar Aguilera
No Public Name
40-49 years
Reviewed: 7 years ago (21/05/2019)
Date of experience: 05/2019

aceptable

Apreciada Sra. Calderón,
Gracias por hacernos llegar su valoración.
Saludos cordiales,
Pilar Aguilera.
No Public Name
30-39 years
Reviewed: 7 years ago (20/05/2019)
Date of experience: 05/2019

Guest has not commented on review

ご意見ありがとうございます。
よろしく、
Pilar Aguilera.
No Public Name
60-69 years
Reviewed: 7 years ago (20/05/2019)
Date of experience: 05/2019

Impossible de rester dans la chambre. On a l'impression de rentrer dans une caverne.

Je regrette que l'hôtel n'ait pas répondu à vos attentes en ce qui concerne l'obscurité de la pièce.
Avec nos meilleures salutations,
Pilar Aguilera
No Public Name
50-59 years
Reviewed: 7 years ago (19/05/2019)
Date of experience: 05/2019

Bien ubicado. Me hubiese gustado mas preocupación en relación a como se estaba desarrollando nuestra estadía, reservé la habitación con 6 meses de anticipación. Mejorar la aislación acústica de la habitación ya el ruido durante la noche y en las mañanas " terrible" no facilitaba un buen descanso.

Apreciada Sra. Díaz,
Gracias por hacernos llegar sus comentarios.
Lamento los inconvenientes causados por los ruidos.
Saludos cordiales,
Pilar Aguilera.
No Public Name
40-49 years
Reviewed: 7 years ago (19/05/2019)
Date of experience: 05/2019

Good

Thank you for your feed back.
Best regards,
Pilar Aguilera.
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