HCC TABER hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,938 reviews across 8 portals
:
No Public Name
Reviewed: 1 year ago (19/05/2025)
Date of experience: 05/2025

We were particularly grateful for the courtesy, friendliness and support of your staff members. They went out of their way to assist us and provide some very useful guidance. They are excellent ambassadors for your establishment

Dear Mr. Gary Byron,

It is a pleasure to receive your positive comments about your experience at HCC Taber. We are delighted to know that our location and cleanliness met your expectations. We are also delighted that our staff had a positive impact on your stay. They are, without a doubt, a reflection of our commitment to providing the best possible service to our guests.

We are pleased to know that you made a wise choice staying with us and hope to have the honor of welcoming you again on your next visit to Barcelona.

We appreciate your kind words, which motivate us to continue offering unforgettable experiences.

Sincerely,

Joan Fuentes, Manager HCC taber
By Parafinowicz
Reviewed: 1 year ago (17/05/2025)
Date of experience: 05/2025

Byliśmy zadowoleni z pobytu w państwa hotelu, pokoje czyste, śniadanie dobre. Bardzo pomocni ludzie w recepcji. Dziękujemy

Dear Ms. Parafinowicz,

We are very grateful that you shared your experience at our hotel. We are glad to know that you enjoyed your stay and that you enjoyed the breakfasts. It is a pleasure to know that our reception team was able to assist you in a helpful and efficient manner during your visit. We have taken note of your comment and would like to inform you that although the rooms do not have kettles by default, you can request one at reception, and they will be happy to provide one.

We appreciate that you highlighted the cleanliness of the rooms and the comfort of the bedding. It is comforting to know that our location allowed you to enjoy your time walking around Barcelona, making the most of the nearby sites.

Thank you for choosing us for your stay and we hope to welcome you again in the future.

Best regards,

Joan Fuentes, Manager HCC Taber
No Public Name
Reviewed: 1 year ago (15/05/2025)
Date of experience: 05/2025

It was a learning experience as it was my first time visiting Europe. The room was nice but the bed was a little hard.

Dear Ms. Deborah Ann Kerr,

We are very grateful for taking the time to share your experience after your recent visit to Europe and your stay with us at the HCC Taber.

We are delighted to hear that your first experience in Europe was enriching and that you enjoyed your room. We especially appreciate your comments about the cleanliness and service, as our team strives daily to provide the best service to our guests.

On another note, we are sorry that you found the bed a bit hard. We appreciate your feedback and understand that mattress firmness is a very personal matter. We try to strike a good balance between comfort and durability.

On the other hand, if you would like plugs and don't bring one with you, you can request them at the front desk, and they will be happy to provide one for you. Regarding the hairdryers, some may be defective, but if you notify the front desk, they can provide you with a more powerful one, as indicated in the directory in your room.

We will check the bathroom fans for any defects, as they operate only during specific hours, not when the lights are turned on, as is the case in some establishments. This is done as a sustainability and energy-saving measure.

All comments are welcome so we can continue to improve and consider future improvements.

We hope to have the opportunity to welcome you back in the future and provide you with an even more pleasant stay.

Warmly,

Joan Fuentes, Manager HCC Taber
No Public Name
Reviewed: 1 year ago (14/05/2025)
Date of experience: 05/2025

Todo 10 puntos
Sigan así
Personal,todos,excelentes

Estimada Silvia Encarnacion Fraga,

Muchas gracias por su espléndida valoración y sus amables comentarios sobre su estancia en HCC Taber. Nos llena de felicidad saber que ha disfrutado de su experiencia con nosotros y que el personal ha estado a la altura de sus expectativas.

Su reconocimiento es una motivación enorme para seguir trabajando con dedicación y esmero. Nos sentimos orgullosos de haber podido ofrecerle una experiencia inolvidable.

Esperamos recibirle nuevamente en el futuro y seguir proporcionando el excelente servicio que usted merece.

Atentamente,

Joan Fuentes, Dirección HCC Taber
By Javier Payá Aguirre
Reviewed: 1 year ago (14/05/2025)
Date of experience: 05/2025

Perfecta

Estimado Javier Payá Aguirre,

Muchas gracias por haber elegido el HCC Taber para alojarse durante su reciente estancia en la ciudad y por la alta valoración que nos ha otorgado.

Nos complace saber que disfrutó de su estancia y que encontró nuestros servicios a la altura de sus expectativas. Comentarios como el suyo nos motivan a seguir trabajando con dedicación para ofrecer experiencias memorables a nuestros huéspedes.

Un afectuoso saludo.

Joan Fuentes, Dirección HCC taber
No Public Name
Reviewed: 1 year ago (14/05/2025)
Date of experience: 05/2025

Great room layout and view. Fantastic location. Appreciated the air con but some instruction on how to use would have helped.
The small fridge was very useful.
Reception were helpful giving us a kettle and cups so we could make our morning tea in the room, as these aren’t provided as standard within the room.

Dear Ms. Joanne Humphrey,

Thank you for sharing your impressions of your recent stay at the HCC Taber. We are pleased to know that you enjoyed the room design and view, as well as our privileged location, aspects we take special care of to offer the best experience to our guests.

It is gratifying to know that the reception team was able to assist you by providing a kettle and cups, ensuring you could enjoy your morning tea in the comfort of your room. We make sure to accommodate our guests' requests whenever possible.

We have noted your comment regarding the instructions for using the air conditioning. Although we strive to configure our systems to be intuitive, we understand that sometimes this may not be sufficient, and we appreciate your suggestion to improve our visitors' experience.

We look forward to welcoming you back on your next visit to Barcelona.

Best regards,

Joan Fuentes, Management, HCC Taber
By Sarah y Philip
Reviewed: 1 year ago (13/05/2025)
Date of experience: 05/2025

Breakfast was super.
The ladies at the reception were so nice and helping.

The cleaning of the room could be better.

Dear Mrs. Sarah and Mrs. Philip,

Thank you for sharing your experience with us. We are glad to know you enjoyed our breakfast and that our reception staff provided you with friendly and helpful service.

We regret that the cleaning of your room did not meet your expectations and the inconvenience with the replacement of sheets and shower gel. These comments are important to us, and we will take them into account for improvements. I will personally speak with the housekeeping department to ensure these things do not happen again and we can pay more attention. We sincerely appreciate your comments.

We look forward to seeing you in the not-too-distant future.

Sincerely,

Joan Fuentes, Manager HCC Taber
By Liliana
Reviewed: 1 year ago (12/05/2025)
Date of experience: 05/2025

I liked very much and I would like to come back

Dear Ms. Liliana,

Thank you very much for sharing your positive experience at HCC Taber. We are deeply pleased to know that you enjoyed your stay with us and were satisfied with our services.

We are proud of your desire to return, as our priority is to ensure an exceptional experience for all our guests. The high rating you gave to the ease of check-in, the room, and other aspects of your stay reaffirms our commitment to providing the best possible service.

We look forward to welcoming you again on your next trip to Barcelona.

Best regards,

Joan Fuentes, Manager HCC Taber
By All Freez nv
Reviewed: 1 year ago (12/05/2025)
Date of experience: 05/2025

very good

Dear Ms. All Freez nv,

Thank you for taking the time to share your experience with us.

We are pleased to know that your stay was generally very good and that you found the check-in process simple and efficient. We value every comment about our facilities and services.

We deeply appreciate your feedback on value for money and other aspects, which motivates us to continually improve to offer more satisfying experiences.

We hope to have the opportunity to welcome you again in the future.

Best regards,

Joan Fuentes, Manager HCC Taber
By Eduardo Aguilar
Reviewed: 1 year ago (10/05/2025)
Date of experience: 05/2025

Muy buena

Estimado Señor Eduardo Aguilar,

Muchas gracias por elegir el HCC Taber para su estancia en la ciudad y por la alta valoración que nos ha otorgado.

Nos alegra mucho saber que disfrutó de su tiempo con nosotros y que apreciara tanto la excelente ubicación de nuestro hotel.

Tomamos nota de su comentario respecto al desayuno. Intentamos que haya bastante variedad y para todos los gustos, así que seguiremos trabajando en ello.

Esperamos recibirle de nuevo en el futuro.

Un afectuoso saludo.

Joan Fuentes, Dirección HCC Taber
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