HCC TABER hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,530 reviews across 10 portals
:
No Public Name
Reviewed: 11 months ago (30/09/2024)
Date of experience: 09/2024

満足

城野浩子様
当ホテルでのご体験をお聞かせいただき、ありがとうございます。ご滞在にご満足いただけたとのこと、大変嬉しく存じます。お褒めのお言葉は大変ありがたく、当ホテルのチームと共有させていただきます。
ご滞在中に何か問題がございましたらお詫び申し上げます。またのお越しを心よりお待ち申し上げております。
Kind regards,
Joan Fuentes, Manager HCC Taber
By SKY
Reviewed: 11 months ago (30/09/2024)
Date of experience: 09/2024

不好

Dear Sky,
Thank you for sharing your feedback regarding your stay with us at HCC Taber. We take all comments seriously and would like to address the concerns you raised.
Regarding your early arrival on September 26th, our reception staff informed you that we did indeed have available rooms for the night, but an additional charge would apply as this was outside your reserved dates. I understand that you chose not to take this option. Out of courtesy, we allowed you to stay in the lobby for over an hour while you explored alternatives. However, as was explained at the time, staying in the lobby for the entire night was not permitted.
We regret that you found this unsatisfactory, but I trust you can understand that our lobby cannot serve as an overnight waiting area until the following day’s check-in time.
We hope for the opportunity to welcome you again under different circumstances.
Kind regards,
Hotel Manager HCC Taber
By Denise
Reviewed: 11 months ago (30/09/2024)
Date of experience: 09/2024

Personnel très courtois et attentionné. Très satisfaite de mon expérience.

Cher client,
Merci beaucoup d'avoir partagé votre avis sur notre hôtel avec nous.
Ce sera un plaisir de vous accueillir à nouveau.
Cordialment,
Joan Fuentes, Directeur HCC Taber
By Lois Shaya
Reviewed: 11 months ago (29/09/2024)
Date of experience: 09/2024

Very good

Dear Guest,
Thank you for taking the time to share your feedback about your recent experience with us. We're delighted to hear that your stay met your expectations.
It's always our aim to ensure our guests have a memorable experience, and we're thrilled that we were able to achieve this during your time with us.
We look forward to welcoming you back soon.
Kind regards,
Joan Fuentes, Manager HCC Taber
By Juliana Sandoval
Reviewed: 11 months ago (27/09/2024)
Date of experience: 09/2024

Hotel muy bien ubicado con un lobby acogedor e iluminado. Habitación amplia y cómoda.

Estimada clienta,
Muchas gracias por haber elegido el HCC Taber para alojarse durante su reciente estancia en la ciudad y por la alta valoración que nos ha otorgado.
Esperamos recibirle de nuevo en breve.
Un afectuoso saludo.
Joan Fuentes, Dirección HCC Taber
By Carlier
Reviewed: 11 months ago (27/09/2024)
Date of experience: 09/2024

Chambre cosy et confortable mais la salle de bain bien que spacieuse n'est pas du tout conforme à ce l'on pourrait attendre de cet hôtel : manque de porte-serviettes près de la douche , évier entrée de gamme sans tablette de rangement pour les produits de toilette . Dommage car cela vient mettre un bémol à une très bonne appréciation.

Cher client,
Merci beaucoup d'avoir partagé votre avis sur notre hôtel avec nous.
Ce sera un plaisir de vous accueillir à nouveau.
Cordialment,
Joan Fuentes, Directeur HCC Taber
By Mark
Reviewed: 11 months ago (27/09/2024)
Date of experience: 09/2024

Very satisfied, had a great stay in Barcelona!

Dear guest,
Thank you for the time spent sharing with us the evaluation of your experience.
We are so happy to read that your stay fulfiled your expectations.
We hope to welcome you again soon.
Kind regards,
Joan Fuentes, Manager HCC Taber
By Lisa
Reviewed: 11 months ago (27/09/2024)
Date of experience: 09/2024

Very nice. Central. Advise to put grab bars in showers for added safety. Extend shower doors as water ends up on floor.

Dear Guest,
Thank you for taking the time to share your feedback on your recent stay with us.
We are thrilled to hear that your experience met your expectations. Our team works hard to ensure that every guest has a memorable stay, and it's rewarding to know that we succeeded in your case.
We look forward to welcoming you back soon.
Please don't hesitate to reach out if there's anything else we can assist you with.
Warm regards,
Joan Fuentes, Manager HCC Taber
By Susan P
Reviewed: 12 months ago (26/09/2024)
Date of experience: 09/2024

Very pleasant, good location, clean. Desk staff were always friendly and helpful, eg. offered to look up if sites were open on a holiday. Small details- could use more hooks in the bathroom. Also, the tv popped on whenever I entered my room, even though I’d had it turned off when I left the room. But overall great stay.

Dear Guest,
Thank you for taking the time to share your feedback about your recent experience with us. We're delighted to hear that your stay met your expectations.
It's always our aim to ensure our guests have a memorable experience, and we're thrilled that we were able to achieve this during your time with us.
We look forward to welcoming you back soon.
Kind regards,
Joan Fuentes, Manager HCC Taber
By Michael
Reviewed: 12 months ago (26/09/2024)
Date of experience: 09/2024

Very good location, very handy, near metro stop and main hub. Within easy walking distance to central. Room was good size and clean. Window looked into courtyard so had no view at all which was disappointing but room was quiet with little noise from outside despite being in central location. Staff were efficient and friendly. Overall Very good value for money. Would stay again.

Dear Guest,
Thank you for taking the time to share your feedback on your recent stay with us.
We are thrilled to hear that your experience met your expectations. Our team works hard to ensure that every guest has a memorable stay, and it's rewarding to know that we succeeded in your case.
We look forward to welcoming you back soon.
Please don't hesitate to reach out if there's anything else we can assist you with.
Warm regards,
Joan Fuentes, Manager HCC Taber
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