HCC TABER hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,797 reviews across 8 portals
:
By Sven von Appen
Reviewed: 2 years ago (29/06/2024)
Date of experience: 06/2024

Gutes Konzept, gut geführtes Haus

Dear Guest,
Thank you for taking the time to share your feedback on your recent stay with us.
We look forward to welcoming you back soon.
Please don't hesitate to reach out if there's anything else we can assist you with.
Warm regards,
Joan Fuentes, Manager HCC Taber
No Public Name
Reviewed: 2 years ago (27/06/2024)
Date of experience: 06/2024

Muy agradable y satisfactoria. El hotel está muy bien equipado y tiene muy buena ubicación. La habitación es amplía y cómoda. Estaba todo muy limpio y en buen estado.

Estimada clienta,
Muchas gracias por haber elegido el HCC Taber para alojarse durante su reciente estancia en la ciudad y por la alta valoración que nos ha otorgado.
Nos alegra mucho saber que disfrutó de su estancia y que hemos estado a la altura de sus expectativas en aspectos tan importantes como las instalaciones, la ubicación y la limpieza.
Esperamos recibirle de nuevo en breve.
Atentamente.
Joan Fuentes, Dirección HCC Taber
By James Nolan
Reviewed: 2 years ago (27/06/2024)
Date of experience: 06/2024

A very nice hotel I would definitely recommend it to anyone. The location was perfect for bars and restaurants along with some very nice shops. I will visit this hotel again. The staff at reception were so nice and very helpful.
Regards James Nolan

Dear guest,
Thank you for the time spent sharing with us the evaluation of your experience.
We are so happy to read that your stay fulfiled your expectations.
We hope to welcome you again soon.
Kind regards,
Joan Fuentes, Manager HCC Taber
No Public Name
Reviewed: 2 years ago (26/06/2024)
Date of experience: 06/2024

sehr schön

Dear guest,
Thank you for the time spent sharing with us the evaluation of your experience.
We are so happy to read that your stay fulfiled your expectations.
We hope to welcome you again soon.
Kind regards,
Joan Fuentes, Manager HCC Taber
No Public Name
Reviewed: 2 years ago (25/06/2024)
Date of experience: 06/2024

La experiencia fue muy buena, el servicio también.
La única queja por así decirlo es que si una familia hace la reserva, deberían contemplar una cama matrimonial para los adultos y no todas camas individuales

Estimada clienta,
Gracias por compartir su opinión sobre su estancia en el Hotel HCC Taber. Nos complace saber que su experiencia fue satisfactoria. No obstante, estamos comprometidos en mejorar continuamente. Sus comentarios son vitales para nosotros, y agradecemos cualquier sugerencia adicional que desee compartir.
Esperamos tener el honor de recibirla nuevamente en su próxima visita a Barcelona y brindar una experiencia que supere sus expectativas.
Atentamente,
Joan Fuentes, Dirección HCC taber
No Public Name
Reviewed: 2 years ago (25/06/2024)
Date of experience: 06/2024

good

Dear Guest,
Thank you for taking the time to share your feedback about your recent experience with us. We're delighted to hear that your stay met your expectations.
We look forward to welcoming you back soon.
Kind regards,
Joan Fuentes, Manager HCC Taber
By Tracy Miller
Reviewed: 2 years ago (25/06/2024)
Date of experience: 06/2024

Would highly recommend this hotel , ideal location for Las Rambles and public transport. Hotel staff very helpful and friendly.

Dear Guest,
Thank you for taking the time to share your feedback on your recent stay with us.
We are thrilled to hear that your experience met your expectations.
We look forward to welcoming you back soon.
Warm regards,
Joan Fuentes, Manager HCC Taber
By Maria James
Reviewed: 2 years ago (25/06/2024)
Date of experience: 06/2024

Really lovely. Just had to get earplugs as in the mornings the room doors are heavy so when slammed it would disturb my sleep from 8am onwards

Dear Guest,
Thank you for taking the time to share your feedback about your recent experience with us. We're delighted to hear that your stay met your expectations.
It's always our aim to ensure our guests have a memorable experience, and we're thrilled that we were able to achieve this during your time with us.
We will check our room doors.
We look forward to welcoming you back soon.
Kind regards,
Joan Fuentes, Manager HCC Taber
By Inara
Reviewed: 2 years ago (22/06/2024)
Date of experience: 06/2024

Very frustrated . In spite I was a guest , the staff doesn't speak English , making us speak on our fingers like in zoo, and making us feeling that we are not a human being . The Front Office staff was not helpful , not polite , rude and insulting us, coz we are not EU guests, lying and they're grinning after us. The FO clerk was also confident of his impunity and said us to do whatever we want as he doesnt care

Dear guest,
Thank you for sharing your feedback regarding your stay with us. I understand that you were unhappy with the room provided and the service received at our reception. However, I must address several inaccuracies in your account.
Firstly, while it is entirely reasonable for a guest to be dissatisfied with a room and request a change, our staff do not tolerate any form of verbal abuse or insults. I was informed of the situation by our reception team, who reported significant difficulty in communicating with you due to aggressive behavior on your part. Upon reviewing the footage, it is clear that the interaction did not transpire as you described.
Our hotel was indeed fully booked during your stay, and we made every effort to accommodate room change requests within the constraints of our occupancy. The allegations of racist behavior are particularly concerning and completely unfounded. Our staff is composed of individuals from diverse backgrounds, including Senegal, the Philippines, India, Spain, France,... all of whom work together harmoniously. Accusations of racism are serious and unacceptable, especially given the diverse and inclusive environment we foster.
Regarding the refusal to provide my personal contact information, please understand that our staff is trained to handle guest complaints professionally and to escalate matters appropriately within our management structure. It is standard policy not to disclose personal contact details of management.
We strive to ensure all guests have a pleasant experience, and I regret that we did not meet your expectations on this occasion. However, maintaining respect and civility is paramount, and our team is committed to upholding these values.
Sincerely,
Joan Fuentes, Manager HCC Taber
No Public Name
Reviewed: 2 years ago (21/06/2024)
Date of experience: 06/2024

Buena y efectiva

Dear guest,
Thank you for the time spent sharing with us the evaluation of your experience.
We are so happy to read that your stay fulfiled your expectations.
We hope to welcome you again soon.
Kind regards,
Joan Fuentes, Manager HCC Taber
Back to Top CERTIFICATE what's this?