HCC TABER hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,803 reviews across 8 portals
:
By Iva
Reviewed: 3 years ago (08/01/2024)
Date of experience: 01/2024

Hotel za svaku preporuku.

Dear Iva Petrovic,
Thank you so much for choosing to stay at HCC Taber during your visit to Barcelona, and for taking the time to share your feedback with us. We're delighted to hear that you had a wonderful experience overall.
It's fantastic to know that you found our check-in process to be straightforward and that you enjoyed our central location, making it convenient to explore Barcelona's attractions. We truly appreciate your positive comments regarding the breakfast variety; our team takes great pride in offering a diverse selection to cater to our guests' preferences.
Regarding your feedback on room cleanliness and service, we're always striving to improve, and your input helps us in this regard.
Once again, thank you for your recommendation, and we hope to have the pleasure of welcoming you back to HCC Taber in the future.
Best regards,
Joan Fuentes, Manager HCC Taber
No Public Name
Reviewed: 3 years ago (08/01/2024)
Date of experience: 01/2024

El mismo comentario de la calefacción de la habitación

Estimado Ricardo Agustín García Chagoyan,

Agradecemos sinceramente que haya tomado el tiempo para compartir su experiencia en el Hotel HCC Taber. Lamentamos mucho escuchar que su estancia no fue completamente satisfactoria.

Entendemos su preocupación sobre la temperatura de la habitación. Lamentablemente, debido a la estructura de nuestro edificio, no contamos con calefacción individual en cada habitación. Sin embargo, hemos tomado nota de su comentario y lo compartiremos con nuestro equipo para buscar soluciones que permitan una mayor comodidad en este aspecto.

En relación a la limpieza de los pasillos y la alfombra, agradecemos su observación. Tomaremos medidas inmediatas para abordar esta cuestión y asegurarnos de que nuestros espacios comunes estén impecables para nuestros huéspedes.

Nos complace que haya disfrutado del desayuno y que haya calificado positivamente nuestra ubicación, servicio y relación calidad-precio. Su retroalimentación es valiosa para nosotros, ya que nos ayuda a mejorar continuamente.

Lamentamos que su experiencia no haya sido perfecta, pero esperamos que nos brinde otra oportunidad para demostrarle nuestra dedicación a la satisfacción de nuestros huéspedes en su futura visita.

Atentamente,

Joan Fuentes, Dirección HCC Taber
No Public Name
Reviewed: 3 years ago (08/01/2024)
Date of experience: 01/2024

Good for a 3 star hotel

Dear Mary Mccosham,
Thank you for choosing HCC Taber for your recent stay in Barcelona! We appreciate your feedback.
We continuously strive to improve and provide the best experience for our guests.
We look forward to welcoming you back in the future and exceeding your expectations.
Warm regards,
Joan Fuentes, Manager HCC Taber
No Public Name
Reviewed: 3 years ago (07/01/2024)
Date of experience: 12/2023

ótima localização

Dear Carlos Eduardo Stramosk,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel's location to be excellent. We are indeed fortunate to be situated in a prime spot in Barcelona. Your positive comments are greatly appreciated, and we hope that your stay at HCC Taber was memorable in every way.
We look forward to welcoming you back in the future.
Best regards,
Joan Fuentes, Manager HCC Taber
By Marlon
Reviewed: 3 years ago (07/01/2024)
Date of experience: 01/2024

4.5/5 experience. The shower water spilling out the bathroom is the only negativd

Dear Marlon Bata,
Thank you for taking the time to share your feedback following your recent stay at HCC Taber. We greatly appreciate your valuable comments and your overall positive rating.
I'm sorry to hear about the issue you encountered with the shower water leaking in the bathroom. Please accept our apologies for any inconvenience this may have caused during your stay. We will certainly look into addressing this matter promptly to ensure it doesn't happen to our future guests.
Regarding your suggestion about including taxes in the room price or publishing them to avoid surprise charges, we want to inform you that local taxes are collected by the government and not by the hotel. As such, we are unable to include them in the room rate. However, we will make sure to communicate this more clearly to our guests to avoid any misunderstandings in the future.
Once again, thank you for choosing HCC Taber for your stay in Barcelona. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience.
Best regards,
Joan Fuentes, Manager HCC Taber
No Public Name
Reviewed: 3 years ago (07/01/2024)
Date of experience: 01/2024

今回で3回目のリピーターですが、また利用したいと思います。

Dear Masashi Kojima,
Thank you so much for choosing HCC Taber for the third time! We truly appreciate your loyalty and are delighted to hear that you had another enjoyable stay. Your satisfaction means the world to us, and we look forward to welcoming you back for your fourth visit.
We're here to make your next stay even better.
Best regards,
Joan Fuentes, Manager HCC Taber
No Public Name
Reviewed: 3 years ago (05/01/2024)
Date of experience: 01/2024

La posizione è eccellente, vicina a strade centrali e vicina a metro. Il servizio è stato accogliente, cordiale e sempre presente ad ogni esigenza. Ottima la colazione a buffet, variegata e ben servita. La camera confortevole, pulita , climatizzata e con letto molto comodo.

Carissima Signora Umberto Pastone,
Grazie mille per la sua recensione eccezionale! Siamo felici di sapere che ha trovato la posizione del nostro hotel vantaggiosa e che il nostro servizio è stato all'altezza delle sue aspettative. Siamo particolarmente orgogliosi di sapere che ha apprezzato la nostra colazione a buffet variegata e la pulizia e il comfort delle nostre camere.
Il suo feedback positivo è una grande fonte di motivazione per tutto il nostro team, e non vediamo l'ora di darle il benvenuto nuovamente al nostro hotel HCC Taber nel prossimo futuro. Grazie ancora per la sua gentile recensione.
Cordiali saluti,
Joan Fuentes, Direttore HCC Taber
No Public Name
Reviewed: 3 years ago (05/01/2024)
Date of experience: 01/2024

OTTIMO SOGGIORNO, SOLO UN PRECISAZIONE, MANCAVA IL BIDET ED HA CREATO QUALCHE PICCOLA PROBLEMATICA DI IGIENE PERSONALE

Gentile Nicola Rosario Parrotta,
Grazie mille per aver scelto il nostro hotel HCC Taber e per aver condiviso la sua esperienza con noi. Siamo felici di sapere che ha avuto un ottimo soggiorno. Tuttavia, ci dispiace che la mancanza del bidet abbia creato qualche problema di igiene personale. Prendiamo in considerazione i commenti dei nostri ospiti per migliorare i nostri servizi, e valuteremo questa osservazione attentamente. Speriamo di darle il benvenuto nuovamente in futuro e di poterla soddisfare completamente.
Cordiali saluti,
Joan Fuentes, Direttore HCC Taber
No Public Name
Reviewed: 3 years ago (03/01/2024)
Date of experience: 12/2023

Ok

Estimada Alejandra,
Agradecemos sinceramente tu reseña y el tiempo que tomaste para compartirla. Nos complace saber que tu estadía en el Hotel HCC Taber fue satisfactoria y que todo estuvo "Ok". Si tienes alguna sugerencia o comentario adicional para mejorar tu experiencia en futuras visitas, no dudes en hacérnoslo saber. Esperamos darte la bienvenida nuevamente pronto.
Atentamente,
Joan Fuentes, Dirección HCC Taber
No Public Name
Reviewed: 3 years ago (02/01/2024)
Date of experience: 12/2023

아침 식사비용이 비싸다,

Dear Mr. Kyu Bong Cho,
Thank you for taking the time to leave a review. We appreciate your feedback regarding the breakfast cost. We constantly evaluate our pricing to ensure it reflects the quality and variety of offerings we provide. We understand that value for money is important, and we'll take your comments into consideration as we strive to improve our services.
We hope you had an enjoyable stay otherwise and that you had the opportunity to explore Barcelona.
Warm regards,
Joan Fuentes, Manager HCC Taber
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