HCC TABER hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,803 reviews across 8 portals
:
No Public Name
Reviewed: 3 years ago (27/11/2023)
Date of experience: 11/2023

Good and comfortable.

Dear Johan Alexander Sannerholm,
Thank you for choosing HCC Taber for your recent stay in Barcelona. We're delighted to hear that you found your stay good and comfortable. We strive to provide our guests with a pleasant experience, and your feedback is valuable to us.
We look forward to welcoming you back in the future.
Kind regards,
Joan Fuents, Manager HCC Taber
No Public Name
Reviewed: 3 years ago (26/11/2023)
Date of experience: 10/2023

You charged us tourist tax despite beeing prebooked and also the agency confirmed it was not OK to pay the tourist tax at the hotel. Always, when we have prebooked hotels, there is no tourist tax payment at the check in.

Dear Milan Holicek,
Thank you for sharing your feedback regarding your recent stay at HCC Taber. We appreciate your comments, and I'd like to clarify the tourist tax issue.
In Barcelona, all guests are required to pay a tourist tax, which is a local city tax. This tax is collected by us and remitted to the local government, and it is based on the number of nights you stay in the city. It is a mandatory fee that applies to all visitors, and it is paid upon check-in.
I recommend discussing this with your booking agency to ensure accurate information for future trips. We hope you had an otherwise enjoyable stay, and we look forward to welcoming you back to our hotel in the future.
Best regards,
Joan Fuentes, Manager HCC Taber
No Public Name
Reviewed: 3 years ago (26/11/2023)
Date of experience: 11/2023

This is the second time we've stayed here and it didn't disappoint! Great location, great rooms, lovely staff!

Dear Danielle Linda Elizabeth Sprin Roberts,
Thank you for choosing to stay with us again at HCC Taber! We are thrilled to hear that you had a wonderful experience during your second visit. Your kind words about our location, rooms, and staff mean a lot to us.
We look forward to welcoming you back for your third stay in the future.
Warm regards,
Joan Fuentes, Manager HCC Taber
By Stefano
Reviewed: 3 years ago (26/11/2023)
Date of experience: 11/2023

Alla fine e stato un buon soggiorno, si dorme abbastanza bene, consiglio cambierei i cuscini, poi dato che mettono a disposizione il bagnoschiuma per farsi la doccia, e gli spazzolini x lavarsi i denti, secondo me dovrebbe esserci anche la spugna x la doccia e il dentifricio, il resto va abbastanza bene........

Caro Stefano Urpe,
Grazie per aver condiviso la tua esperienza presso l'HCC Taber. Siamo felici di sapere che hai apprezzato il tuo soggiorno e che hai dormito bene. Ti ringraziamo anche per i tuoi preziosi suggerimenti.
Abbiamo preso nota della tua richiesta riguardo ai cuscini. Vorremmo informarti che li abbiamo effettivamente sostituiti l'anno scorso, ma capiamo che le preferenze in materia di cuscini possano variare da persona a persona.
Per quanto riguarda gli amenity da bagno, abbiamo scelto di non fornire spugne per la doccia e dentifricio direttamente nelle camere per ridurre gli sprechi e preservare l'ambiente. Tuttavia, il nostro personale alla reception sarà felice di fornirti amenity aggiuntivi su richiesta.
Apprezziamo i tuoi commenti positivi sulla colazione e speriamo di poterti accogliere di nuovo in futuro.
Grazie ancora per aver scelto l'HCC Taber per il tuo soggiorno a Barcellona.
Cordiali saluti,
Joan Fuentes, Direttore HCC Taber
No Public Name
Reviewed: 3 years ago (25/11/2023)
Date of experience: 11/2023

スタッフがフレンドリーでいつも笑顔だった。エントランスから明るく綺麗で部屋も広かった。立地も便利なのでまた利用したい。
Thank you.

Dear Ai Igarashi,
Thank you for choosing HCC Taber for your stay in Barcelona and for taking the time to share your feedback. We are delighted to hear that you found our staff friendly and welcoming. It's our priority to ensure a bright and clean environment for our guests, and we're glad you appreciated it. Your comments about the room size and convenient location are much appreciated.
We hope to have the pleasure of welcoming you back in the future. If there's anything specific you'd like us to improve on, please don't hesitate to let us know.
Best regards,
Joan Fuentes, Manager HCC Taber
No Public Name
Reviewed: 3 years ago (25/11/2023)
Date of experience: 11/2023

Muy buena atención por parte de la recepción y servicio inmediato e inmejorable.

Estimado Santiago Prieto Del Cano,
¡Muchas gracias por su reseña y por elegir el HCC Taber! Estamos encantados de saber que disfrutó de su estancia y que la atención de nuestro equipo, así como los servicios, cumplieron con sus expectativas.
Nos esforzamos por brindar el mejor servicio posible a nuestros huéspedes, y su satisfacción es nuestra mayor recompensa.
Esperamos darle la bienvenida nuevamente en su próxima visita a Barcelona. ¡Gracias por su confianza en nosotros!
Atentamente,
Joan Fuentes, Dirección HCC Taber
No Public Name
Reviewed: 3 years ago (24/11/2023)
Date of experience: 11/2023

Molto bene sia la camera, sia la pulizia che il servizio. Consiglierei di mettere uno spazzolone per il wc del bagno.

Caro Irene Sieni,
Grazie mille per la tua recensione positiva! Siamo felici di sapere che hai apprezzato la camera, la pulizia e il servizio presso il nostro hotel HCC Taber. Tuttavia, capiamo la tua richiesta per uno spazzolone per il wc. Per ragioni igieniche, non forniamo spazzoloni nei bagni, ma sappi che le nostre camere vengono pulite attentamente ogni giorno per garantire un ambiente pulito e igienico.
Speriamo di darti il benvenuto di nuovo in futuro!
Cordiali saluti,
Joan Fuentes, Direttore HCC Taber
By Roxana
Reviewed: 3 years ago (24/11/2023)
Date of experience: 11/2023

Perfect

Dear guest,
Thank you for the time spent sharing with us the evaluation of your experience.
We are so happy to read that your stay fulfiled your expectations.
We hope to welcome you again soon.
Kind regards,
Joan Fuentes, Manager HCC Taber
No Public Name
Reviewed: 3 years ago (23/11/2023)
Date of experience: 11/2023

Boa

Dear Marcelo Nunes Da Silva,
Thank you for choosing HCC Taber for your recent stay and for taking the time to share your feedback. We appreciate your positive remarks regarding our check-in process, location, and breakfast.
We apologize for the inconvenience you experienced with the air conditioning and shower drain. Please note that the air conditioning is currently set to heating mode for the winter season, so it may emit warm air when turned on. We'll also address the shower drain issue promptly.
Regarding your suggestion for cutlery in the room, for safety reason we do not provide.
We hope to have the opportunity to welcome you back and provide an even better experience in the future.
Warm regards,
Joan Fuentes, Manager HCC taber
By Dimitar Youmerski
Reviewed: 3 years ago (22/11/2023)
Date of experience: 11/2023

very good

Dear Mr. Youmerski,
Thank you for taking the time to leave a review of your recent stay at HCC Taber. We appreciate your feedback and are delighted to hear that you had a very good experience with us.
Your satisfaction is our priority, and we are constantly striving to improve. We take note of your comments.
We hope to have the pleasure of welcoming you back in the near future.
Best regards,
Joan Fuentes, Manager HCC Taber
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