HCC TABER hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,803 reviews across 8 portals
:
No Public Name
Reviewed: 3 years ago (18/11/2023)
Date of experience: 11/2023

Ho soggiornato solo una notte ma sono stata bene. La camera non aveva balcone ma per una notte non c'è stato bisogno.

Gentile Signora Bonizzoni,
Grazie mille per aver scelto il nostro hotel per il suo soggiorno a Barcellona. Siamo felici di sapere che ha trascorso una piacevole notte con noi, nonostante la mancanza di un balcone in camera. Speriamo che possiamo accoglierla nuovamente in futuro e che possa avere l'opportunità di godere di una camera con balcone per un soggiorno ancora più piacevole.
La ringraziamo per la sua recensione e per la sua fiducia nel nostro hotel.
Cordiali saluti,
Joan Fuentes, Direttore HCC Taber
By Milan Horák
Reviewed: 3 years ago (15/11/2023)
Date of experience: 11/2023

Byl jsem velmi zklamán ze situace, kde jsme uvízli ve výtahu. Přes 40 min. jsme čekali a personál nás během té doby neinformoval, co se děje, neptal se, jaký je náš stav a po vyproštění nepřišla ani omluva.

Dear Milan Horák,
Thank you for taking the time to share your recent experience at HCC Taber. We sincerely apologize for the inconvenience you encountered during your stay, especially the elevator situation.
We understand that being stuck in an elevator can be distressing, and we regret that it took longer than expected for the rescue team to arrive. According to our records, it took 30 minutes for the rescue team from the elevator maintenance company to respond, and our receptionist informed you as soon as the situation was reported. We acknowledge that communication could have been more proactive, and we will work on improving our response in such situations to better assist our guests.
Regarding your suggestion for toilet brushes, we appreciate your input. However, for hygiene reasons, we do not provide toilet brushes in our bathrooms. Rest assured that our housekeeping team cleans and sanitizes the bathrooms thoroughly on a daily basis.
We also appreciate your feedback on the breakfast and the elevator breakdown. We will take your comments into consideration to enhance the overall guest experience. We hope that you will give us another opportunity to serve you in the future and provide you with a more enjoyable stay.
Thank you for your valuable feedback, and we hope to welcome you back to HCC Taber for a more positive experience.
Sincerely,
Joan Fuentes, Manager HCC Taber
By Juan Antonio
Reviewed: 3 years ago (13/11/2023)
Date of experience: 11/2023

Muy agradable

Estimado Juan Antonio,
Agradecemos mucho tu amable reseña y tu recomendación perfecta. Nos alegra saber que tu estancia en el Hotel HCC Taber fue muy agradable.
Esperamos recibirte nuevamente en el futuro para ofrecerte una experiencia aún mejor.
Saludos cordiales,
Joan Fuentes, Dirección HCC Taber
By Nicolas
Reviewed: 3 years ago (13/11/2023)
Date of experience: 11/2023

Very good experience

Dear Nicolas,
Thank you for taking the time to share your feedback with us. We greatly appreciate your positive review and the 92% rating for your experience at HCC Taber in Barcelona.
We are delighted to hear that you had a very good experience during your stay with us and that you would recommend us to a friend or acquaintance. Your feedback is valuable to us, and we are thrilled to know that you found our location, cleanliness, and service to be exceptional.
Regarding your suggestion about breakfast, we appreciate your input. We are constantly working to improve our offerings, and your feedback will help us in that regard.
We understand your point about the rising prices in Barcelona, and we strive to provide good value for money. We hope that despite this, you had a comfortable and enjoyable stay with us.
Thank you once again for choosing HCC Taber for your stay in Barcelona. We hope to have the pleasure of welcoming you back in the future.
Best regards,
Joan Fuentes, Manager HCC Taber
No Public Name
Reviewed: 3 years ago (13/11/2023)
Date of experience: 11/2023

unfortunately if i come again, i will not consider.

Dear guest,

Thank you for taking the time to provide feedback on your recent stay at Hotel HCC Taber. We sincerely regret that your experience did not meet your expectations.

Regarding the room size, we'd like to inform you that our single rooms are designed to offer a more compact space but are fully equipped and recently renovated to ensure our guests' comfort. We apologize that the room size did not meet your expectations.

Regarding your comments about the blankets, please rest assured that all our blankets are laundered and maintained to the highest cleanliness and comfort standards. However, we appreciate your feedback and will consider your suggestions to ensure our guests have the best possible experience.

We appreciate your feedback on the breakfast temperature and the hotel's location. We will take your comments into account to improve our services and provide a more enjoyable stay for our guests in the future.

We regret that your experience fell short of your expectations, and we hope you will give us another opportunity to demonstrate that we can offer you a more satisfying experience on your next visit.

Sincerely,
Joan Fuentes,
Director of Hotel HCC Taber
By EF
Reviewed: 3 years ago (12/11/2023)
Date of experience: 11/2023

Bonne mais mauvaise expérience sur l’enregistrement de la chambre

Chere cliente,
Je tiens à vous remercier d'avoir pris le temps de laisser un commentaire sur votre récent séjour à l'Hôtel HCC Taber. Votre avis est essentiel pour nous permettre de nous améliorer constamment.
Je suis ravi de savoir que vous avez trouvé notre emplacement excellent, proche du Passeig de Gracia. C'est l'un de nos atouts majeurs, et nous sommes heureux que cela ait contribué à rendre votre séjour agréable.
Je tiens également à m'excuser pour les inconvénients que vous avez rencontrés lors de l'enregistrement de votre chambre. Nous prenons en compte vos commentaires concernant la luminosité de la chambre et la prise des clés. Votre feedback est précieux, et nous allons travailler pour améliorer ces aspects.
En ce qui concerne le petit-déjeuner, je vous encourage à envisager de le prendre lors de votre prochain séjour. Nous proposons une sélection variée de plats pour satisfaire tous les goûts.
Merci encore d'avoir choisi l'Hôtel HCC Taber, et nous espérons avoir l'occasion de vous accueillir à nouveau dans un proche avenir pour vous offrir une expérience encore meilleure.
Cordialement,
Joan Fuentes, Directeur HCC Taber
By Cecilia Gaerlan
Reviewed: 3 years ago (10/11/2023)
Date of experience: 11/2023

Wonderful!

Dear guest,
Thank you for the time spent sharing with us the evaluation of your experience.
We are so happy to read that your stay fulfiled your expectations.
We hope to welcome you again soon.
Kind regards,
Joan Fuentes, Manager HCC Taber
No Public Name
Reviewed: 3 years ago (10/11/2023)
Date of experience: 11/2023

N/A

Estimada clienta,
Muchas gracias por haber elegido el HCC Taber para alojarse durante su reciente estancia en la ciudad.
Nos alegra mucho saber que disfrutó de su estancia.
Esperamos recibirle de nuevo.
Atentamente,
Joan Fuentes, Dirección HCC Taber
No Public Name
Reviewed: 3 years ago (10/11/2023)
Date of experience: 11/2023

Fenomenal

Estimado cliente,
Muchas gracias por haber elegido el HCC Taber para alojarse durante su reciente estancia en la ciudad
Nos alegra mucho saber que disfrutó de su estancia y que encontró todo fenomenal.
Un cordial saludo,
Joan Fuentes, Dirección HCC Taber
By Eva
Reviewed: 3 years ago (10/11/2023)
Date of experience: 11/2023

Muy bien. La habitación muy limpia y el personal agradable. La localización ideal. El agua de cortesía muy buen detalle. ¡Gracias!

Estimada Eva,
¡Gracias por tomarte el tiempo para dejarnos esta maravillosa reseña! Nos complace saber que disfrutaste de tu estancia en el Hotel HCC Taber y que nuestra ubicación, la limpieza de la habitación y el trato de nuestro personal cumplieron con tus expectativas. También apreciamos que hayas notado el detalle del agua de cortesía.
Esperamos que hayas tenido una estancia cómoda y relajante. Si en algún momento decides volver a Barcelona, estaremos encantados de recibirte nuevamente en nuestro hotel. Si tienes alguna otra sugerencia o comentario, no dudes en hacérnoslo saber.
Esperamos verte de nuevo en el futuro. ¡Gracias por elegirnos!
Atentamente,
Joan Fuentes, Dirección HCC taber
Back to Top CERTIFICATE what's this?