Heritage.Hotel Hallstatt hotel logohotel logo
Public Reviews Score
85%

"Very satisfied"

Based on 5,542 reviews across 11 portals
:
No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (25/11/2016)
Date of experience: 11/2016

It's a perfect trip,I like your hotel very much, and I hope I will come back again!

Dear Guest,
many thanks for your kind review.
We appreciate that you had pleasant stay in our hotel and would be glad to welcome soon in Hallstatt.

Best regards
Simone | Deputy Hotel Manager
No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (25/11/2016)
Date of experience: 11/2016

View from room wasnt good. We dont have balcony in my room and i could see only dock.

Dear Ebaek,
many thanks for your review.
We appreciate that you enjoyed the stay in our hotel.
For the near future we recommend to book a superior room with us - these rooms do have great lake view and balcony as well. We would be glad to welcome you again in our hotel in the near future!

Best regards
Simone | Deputy Hotel Manager
No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (25/11/2016)
Date of experience: 11/2016

The room is big and nice but I do not feel friendly to live in this hotel

Dear Jliang,
many thanks for choosing the Heritage.Hotel Hallstatt and thanks for your feedback.
We are sorry that the reception staff did not take care on you. That should not be. Usually the reception staff is attentive and helpful to the clients. I take personal care on that and will get back to my reception employees what happend here. We hope the rest of your stay was alright!

We appreciate your feedback and will improve the service of the reception staff.
We would be glad to welcome you again in our hotel in the near future!

Best regards
Simone | Deputy Hotel Manager
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