Hotel Albert 1 hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 3,450 reviews across 13 portals
:
No Public Name
Family
40-49 years
Reviewed: 2 years ago (01/01/2024)
Date of experience: 12/2023

So happy that we booked Hotel Albert - it had a really personal feel and we felt very welcome. The room was even better than we expected and we will definitely stay there again if we visit Bruges in the future.

Dear family Eaton,

Thank you for choosing Hotel Albert for your stay in Bruges, and for taking the time to share your wonderful feedback. We are delighted to hear that your experience exceeded your expectations, and we truly appreciate your positive comments.

It brings us great joy to know that you felt welcomed and enjoyed the personal feel of our hotel. We strive to create a warm and inviting atmosphere for our guests, and we are thrilled that you felt at home.

We're pleased that the room, especially the family room with a separate area for the children, was to your liking. It's always rewarding to provide pleasant surprises for our guests.

Your compliments on the cleanliness, convenient location, and the breakfast service are greatly appreciated. We aim to provide a comfortable and enjoyable experience, and your feedback motivates us to continue delivering exceptional service.

Thank you for your perfect scores on the survey, and for giving us a 10 out of 10 on the likelihood scale to recommend us. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back to Hotel Albert in the future.

If you have any specific highlights of your stay that you'd like to share or if there's anything else we can assist you with, please feel free to let us know.

Warm regards,

hotelmanagement
Hotel Albert
By Kevin
Family
50-59 years
Reviewed: 2 years ago (01/01/2024)
Date of experience: 12/2023

Highly recommended - a great welcoming team & a lovely Hotel perfectly located.

Dear family Harmer,

Thank you for taking the time to share your wonderful feedback! We are thrilled to hear that your experience at our hotel was highly enjoyable, and we appreciate your kind words.

Your high ratings in various categories, from the reception to the room, location, cleanliness, and breakfast, mean a lot to us. It's gratifying to know that our team's efforts contributed to making your stay cozy, comfortable, and memorable.

We are also delighted that you found our hotel perfectly located for your needs and that you had a positive experience with our breakfast service.

Your willingness to recommend us with a perfect score of 10 out of 10 on the likelihood scale is truly appreciated. We value your recommendation and look forward to the opportunity to welcome you back in the future.

If there is anything specific you enjoyed during your stay or if you have any suggestions for improvement, please feel free to share. We are here to ensure every guest has an exceptional experience.

Warm regards,

hotelmanagementteam Albert I***
By Asma
Couple
30-39 years
Reviewed: 2 years ago (01/01/2024)
Date of experience: 12/2023

Séjour formidable

Cher Asma,

Nous sommes ravis d'apprendre que votre séjour dans notre hôtel a été formidable ! Votre satisfaction est notre plus grande récompense, et nous sommes reconnaissants que vous ayez pris le temps de partager votre expérience positive.

Si vous avez des commentaires spécifiques que vous aimeriez partager ou si vous avez des suggestions sur la façon dont nous pourrions améliorer encore nos services, n'hésitez pas à nous le faire savoir. Nous sommes toujours ouverts aux retours de nos clients.

Merci encore de votre séjour chez nous, et nous espérons avoir le plaisir de vous accueillir à nouveau dans un proche avenir.

Cordialement,

L'équipe de direction
By Jill
Family
40-49 years
Reviewed: 2 years ago (22/12/2023)
Date of experience: 12/2023

We really enjoyed our experience at Hotel Albert 1! The family room and daily breakfast were perfect. The staff was extremely friendly and kind. If we travel back to Bruges, we will definitely stay here again. Thank you for a wonderful experience!

Dear Jill,

Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed your experience at Hotel Albert 1, particularly the family room, daily breakfast, and the friendly and kind service provided by our staff.

It's fantastic to know that your stay contributed to a wonderful experience, and we would be honored to welcome you back if you travel to Bruges again. If there's anything specific you look forward to during your next visit, or if you have any preferences, feel free to let us know.

Thank you for choosing Hotel Albert 1, and we look forward to hosting you again in the future!

Warm regards,

hotelmanagementteam Albert I***
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (20/12/2023)
Date of experience: 12/2023

Prijs kwaliteit zéér goed!

geachte familie Verbruggen,

Hartelijk dank voor uw positieve opmerking over de prijs-kwaliteitverhouding van ons hotel. We zijn verheugd dat u tevreden bent met wat wij te bieden hebben.

Ons doel is altijd om een uitstekende service te bieden tegen redelijke prijzen, en het is geweldig om te horen dat u dit waardeert. Mocht u nog verdere feedback hebben of specifieke suggesties, staan we altijd open voor uw input.

We hopen u in de toekomst nogmaals te mogen verwelkomen en danken u voor uw waardering.

Met vriendelijke groet,

hotelmanagementteam Albert I***
No Public Name
Family
40-49 years
Reviewed: 2 years ago (19/12/2023)
Date of experience: 12/2023

Absolutamente confortable, personal atento y amable. Las instalaciones impecables al igual que la limpieza. Sin duda para repetir y aconsejar

Dear Family,

We sincerely appreciate your kind words about your experience at our hotel. We are glad to know that you found our facilities impeccable, the cleanliness exceptional and that the staff was attentive and friendly during your stay.

We are honored to know that you would consider repeating your visit and recommending our hotel. Your satisfaction is our greatest reward, and we continually strive to provide a comfortable atmosphere and quality service.

Should you ever decide to return, we would be delighted to welcome you again. If you have any special requests or additional comments, please do not hesitate to let us know.

Best regards,

hotelmanagementteam Albert I***
By Julie Smith
Friends
50-59 years
Reviewed: 2 years ago (19/12/2023)
Date of experience: 12/2023

The hotel is in an excellent location, also right next to the Saturday market and Z parking centrum. The hotel has an amazing team of staff who are so friendly and helpful. The hotel was really clean. It’s opposite the concert hall and bus station. There was no noise at night as buses stop and really good double glazing. I will definitely stay here if I visit Bruges again.

Dear Julie,

Thank you so much for your fantastic review. We are thrilled to hear that you had such a positive experience during your stay at our hotel in Bruges.

It's great to know that you found our location excellent, with proximity to the Saturday market and the parking centrum-Zand. We're delighted that you appreciated the cleanliness of the hotel and the effectiveness of our double glazing in ensuring a peaceful night's sleep.

Our team takes pride in being friendly and helpful, and it's wonderful to hear that their efforts enhanced your stay. We look forward to the opportunity of welcoming you back if you visit Bruges again.

If there's anything specific you enjoyed or if you have any further feedback, please feel free to share. We're here to make your future stays just as enjoyable.

Warm regards,

hotelmanagementteam Albert I***
By Vasile Nistor
Couple
60-69 years
Reviewed: 2 years ago (11/12/2023)
Date of experience: 12/2023

Amazing experience! Very good location to visit Bruges, excellent breakfast and more than all, an extraordinary team!

Dear Vasile,

Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you had an amazing experience and that you found our location, breakfast, and team to be excellent.

Our team is dedicated to providing outstanding service and ensuring that our guests have a memorable and enjoyable stay. It's wonderful to see that their efforts have contributed to your positive experience. We appreciate your high ratings in all aspects of our service, and your recommendation means a lot to us.

If there's anything specific you enjoyed the most or if you have any suggestions for improvement, please feel free to share. We are always looking for ways to enhance our guests' experience.

We hope to have the pleasure of welcoming you back in the future. If your travels bring you to Bruges again, we would be delighted to host you.

Thank you once again for choosing our hotel, and we look forward to serving you again.

Best regards,

The Management Team at hotel Albert I***
No Public Name
Friends
50-59 years
Reviewed: 2 years ago (10/12/2023)
Date of experience: 12/2023

Un vrai plaisir, nous y reviendrons

Madam Sweetlove,

Nous tenons à vous remercier chaleureusement pour votre récent séjour dans notre établissement et pour avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que votre séjour a été un vrai plaisir et que vous envisagez de revenir. C'est un honneur pour nous de savoir que vous avez apprécié divers aspects de votre séjour.

Nous sommes particulièrement heureux de constater que vous avez trouvé notre personnel accueillant, que votre chambre était propre et confortable, que la situation de l'hôtel a répondu à vos attentes et que le petit-déjeuner servi à table était à la hauteur de vos attentes.

Vos commentaires positifs sont extrêmement appréciés et motivent notre équipe à continuer de fournir un service de qualité. Nous prenons également en considération votre note sur le rapport qualité-prix, et nous nous efforçons constamment de trouver des moyens d'améliorer notre offre.

Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite. Si vous avez d'autres suggestions ou commentaires, n'hésitez pas à les partager. Nous sommes toujours désireux d'améliorer notre service pour mieux répondre aux attentes de nos clients.

Merci encore d'avoir choisi notre hôtel, et nous sommes impatients de vous accueillir à nouveau dans un avenir proche.

Cordialement,

L'équipe de direction de l'hôtel Albert I***
By MURE
Couple
70-79 years
Reviewed: 2 years ago (06/12/2023)
Date of experience: 11/2023

séjour très apprécié dans cet établissement

Cher Christian,

Merci beaucoup d'avoir choisi de séjourner chez nous et de partager votre expérience positive. Nous sommes ravis d'apprendre que votre séjour dans notre établissement a été très apprécié, en particulier en ce qui concerne l'accueil convivial, la chambre bien agencée, la proximité du centre, la propreté et le petit déjeuner copieux.

Votre satisfaction est notre priorité, et nous sommes reconnaissants de votre note élevée de recommandation. Si vous avez d'autres commentaires ou suggestions pour améliorer encore nos services, n'hésitez pas à nous les faire savoir. Nous nous efforçons constamment d'offrir une expérience exceptionnelle à nos clients.

Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour, et nous vous remercions de votre confiance.

Cordialement,

L'équipe de direction de l'hôtel Albert I***
Back to Top CERTIFICATE what's this?