Hotel Albert 1 hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 3,517 reviews across 13 portals
:
By Ana Rodríguez
Family
30-39 years
Reviewed: 2 years ago (29/03/2024)
Date of experience: 03/2024

Todo muy limpio, cómodo y Todo el personal súper amable. Volvería a hospedarme encantada.

Dear Ana,

We sincerely appreciate your recent stay at our hotel and for taking the time to share your experience with us. We are very pleased to know that you enjoyed your stay and that you were satisfied with the cleanliness, comfort and friendliness of our staff.

We are glad to know that you found everything you needed for your comfort in the room and that the breakfast met your expectations, especially the delicious bread.

It is an honor for us to have given you an excellent reception and to have provided you with all the necessary information in Spanish.

We hope to have the pleasure of welcoming you again in the near future. If there is anything else we can help you with, please do not hesitate to contact us.

We wish you all the best in your future travels!

Sincerely yours,


Hotel Managementteam
By Sarah Wilson
Couple
50-59 years
Reviewed: 2 years ago (29/03/2024)
Date of experience: 03/2024

Had a brilliant time, thanks to all the staff and cleaners. The hotel and hospitality was fantastic and will definitely be back

Dear Sarah,

Thank you very much for your kind words. We are delighted to hear that you had a brilliant time during your stay with us. Our team takes great pride in providing excellent hospitality, and it's wonderful to know that our efforts were appreciated.

We look forward to welcoming you back on your next visit. If there's anything else we can assist you with in the meantime, please don't hesitate to let us know.

Warm regards,

Hotelmanagementteam Albert 1 ***
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (14/03/2024)
Date of experience: 03/2024

Great experience, welcoming hosts, stunning city!

Dear fam.Supe,

Thank you for sharing your wonderful feedback following your recent stay at our hotel. We are delighted to hear that you had a great experience and enjoyed your time in our stunning city.

It's fantastic to see that you were satisfied with every aspect of your stay, from the warm reception to the cleanliness of the room and the quality of our breakfast. Your perfect scores and kind words are greatly appreciated by our team.

We truly value your recommendation and hope to have the pleasure of welcoming you back on your next visit to Bruges. If there is anything else we can assist you with in the future, please do not hesitate to let us know.

Warm regards,
The Team at Hotel Albert 1
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (14/03/2024)
Date of experience: 03/2024

Très bon séjour dans ce petit hôtel tenu impeccablement.

Bonjour Catherine,

Merci beaucoup d'avoir partagé votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez passé un très bon séjour dans notre petit hôtel et que vous avez apprécié notre service impeccable.

Nous tenons à nous excuser pour tout inconvénient que vous avez pu rencontrer concernant le supplément demandé. Nous comprenons votre déception et nous sommes désolés que cela ait affecté votre perception du rapport qualité-prix. Votre commentaire est très important pour nous, et nous le prendrons en compte pour améliorer notre processus de réservation à l'avenir.

Nous sommes heureux de constater que vous avez apprécié la proximité de notre hôtel avec le centre-ville et que vous avez trouvé notre petit-déjeuner copieux et délicieux.

Nous espérons avoir le plaisir de vous accueillir à nouveau dans un proche avenir. Si vous avez des questions ou des préoccupations supplémentaires, n'hésitez pas à nous contacter directement.

Cordialement,
L'équipe de direction de l'Hôtel Albert 1
By Therese
Alone
60-69 years
Reviewed: 2 years ago (05/03/2024)
Date of experience: 03/2024

Excellent. I would recommend Hotel Albert 1. A terrific experience staying there. The staff were delightful and the place was perfect for what I needed and wanted.

Dear Therese,

Thank you for taking the time to share your wonderful experience at Hotel Albert 1. We are thrilled to hear that you had a terrific stay with us and that our staff left such a positive impression. It's delightful to know that you found our rooms comfortable, clean, and with a restful atmosphere. We're glad our central location added to the convenience of your visit and that you appreciated our attention to cleanliness.

Your recommendation means a lot to us, and we look forward to welcoming you back for another delightful stay in the future.

Warm regards,
hotelmanagementteam
By FABIO M.
Friends
40-49 years
Reviewed: 2 years ago (22/02/2024)
Date of experience: 02/2024

Ben posizionato, caratteristico e molto accogliente

Dear Mr. Fabio

Thank you for sharing your feedback with us. We are glad to hear that you enjoyed the location, character and welcoming atmosphere of our hotel during your stay.

We are happy that our team helped to make your stay enjoyable by providing high quality guest service and maintaining the cleanliness and comfort of the rooms.

We really appreciate your positive feedback on our value for money and our rich and delicious breakfast buffet.

We hope to welcome you again in the future and offer you another great experience at our hotel.

Sincerely,
hotelmanagementteam
By Ducarmes
Friends
50-59 years
Reviewed: 2 years ago (20/02/2024)
Date of experience: 02/2024

Très très bien. Dommage qu'on nous ait réclamé une boutique d'eau alors que nous n'avons rien pris.

Madam,Monsieur,
Bonjour Ducarmes,

Nous vous remercions pour votre retour positif et vos excellents commentaires sur votre séjour chez nous.

Nous sommes ravis de savoir que vous avez été très bien accueilli et que vous avez apprécié la propreté de la chambre, le confort du lit ainsi que les équipements de la salle de bain.

Concernant le petit incident avec la bouteille d'eau, nous sommes désolés pour le malentendu.tout en ordre.

Nous sommes également heureux que vous ayez trouvé notre emplacement calme et pratique, et que vous ayez apprécié notre petit-déjeuner varié et complet.

Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Bruges.

Cordialement,
L'équipe de l'hôtel
By Alberto Molares
Family
60-69 years
Reviewed: 2 years ago (14/02/2024)
Date of experience: 02/2024

Lo que más destacaría es el trato excelente con el personal del hotel.

Dear Alberto,

Thank you for your kind comment and for sharing your experience with us! We are very happy to know that you highlight the excellent treatment of the hotel staff.

We also appreciate your comments about the reception, location, cleanliness and price, as well as the breakfast.

We hope to have the pleasure of welcoming you back to our hotel in the future. If you need anything else or have any questions, please do not hesitate to contact us.

Yours sincerely,
The Hotel Albert 1 team
By Leila Azure
Friends
60-69 years
Reviewed: 2 years ago (12/02/2024)
Date of experience: 02/2024

Foi perfeita pela educação dos funcionários e as dicas de localização
Foram prestativos e na ida p estação de trem chamaram um táxi confiável e confortável

Hello Leila,

Thank you very much for sharing your experience with us and for recognizing the politeness and helpfulness of our staff, as well as the location tips we provided. We are very pleased to hear that we were able to make your stay even more enjoyable by making it easier for you to get to the train station with a reliable and comfortable cab.

We're happy to hear that you liked the hotel's location, the cleanliness of the room and bathroom, as well as the quality and variety of our breakfast. Your comments are very important to us and motivate us to continue offering excellent service.

We hope to have the opportunity to welcome you again soon and thank you for recommending us to your friends and colleagues.

Sincerely,
hotelmanagementteam
No Public Name
Alone
70-79 years
Reviewed: 2 years ago (11/02/2024)
Date of experience: 02/2024

Een echte aanrader.

Mevrouw,
Hartelijk dank voor het delen van uw positieve ervaring met ons. Het doet ons enorm veel plezier om te horen dat u ons hotel ten zeerste aanbeveelt.

We zijn blij te vernemen dat u ons onthaal hebt ervaren als een warm welkom, vergelijkbaar met het ontvangen worden door familie. Ook is het fijn te horen dat u tevreden was over de netheid en het comfort van de kamer, evenals de centrale ligging van ons hotel.

Uw lovende woorden over de hygiëne van ons ontbijt, dat aan tafel wordt geserveerd, stellen we zeer op prijs. Het is ons doel om onze gasten een onberispelijke service te bieden, en het doet ons deugd te horen dat we hierin zijn geslaagd.

Nogmaals hartelijk dank voor uw aanbeveling. We kijken ernaar uit om u in de toekomst opnieuw te mogen verwelkomen voor een even aangenaam verblijf.

Met vriendelijke groeten,
managementteam
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