Hotel Albert 1 hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 3,429 reviews across 13 portals
:
No Public Name
Family
60-69 years
Reviewed: 3 months ago (01/07/2025)
Date of experience: 06/2025

アットホームな感じで温かいホテルです。

Dear family KAKEGAWA,

Thank you for your lovely review!

We’re pleased to hear that our warm, family-run atmosphere made you feel at home, and that you appreciated our flexibility at check-in. Our location near the station and attractions is indeed one of our strengths, as noted by many guests (

We understand the compact room size and the absence of a fridge may not suit everyone—our historic townhouse layout does limit room dimensions. We are however happy to offer alternative room options where possible.

Thank you again for your feedback. We hope to welcome you back to Hotel Albert 1 in the future!

Warm regards,
Guest Relations Team
Hotel Albert 1 – Bruges

No Public Name
Alone
40-49 years
Reviewed: 3 months ago (24/06/2025)
Date of experience: 06/2025

Très bonne. Pas d'ascenseur mais c'est un ancien bâtiment. On dort très bien. C'est propre, l'accueil est très bien également.



Cher Mailloux,

Merci beaucoup pour votre avis positif et pour avoir partagé votre expérience à l'Hôtel Albert1.

Nous sommes ravis d'apprendre que vous avez apprécié votre séjour, malgré l'absence d'ascenseur. Nous comprenons que cela puisse représenter un défi pour certains clients, notamment pour les chambres situées aux étages supérieurs. Nous sommes ravis que notre personnel ait pu vous aider à porter vos bagages et que vous ayez pu dormir confortablement dans nos chambres propres et calmes.

Votre commentaire sur le petit-déjeuner est très apprécié. Nous nous efforçons de vous proposer un choix varié et copieux, et nous sommes ravis de savoir que vous l'avez apprécié.

Au plaisir de vous accueillir à nouveau à l'Hôtel Albert1.

Cordialement,
Équipe Relations Clientèle
Hôtel Albert1 – Bruges
No Public Name
Business
30-39 years
Reviewed: 3 months ago (23/06/2025)
Date of experience: 06/2025

Very good


Dear Klaric,

Thank you for your positive feedback and for completing our survey.

We are thrilled to hear that you had an excellent experience at Hotel Albert 1. Your perfect scores across all categories, including reception, room, location, cleanliness, value, and breakfast, are truly appreciated. It is always rewarding to know that our efforts contribute to a memorable experience for our guests.

We look forward to welcoming you back to Hotel Albert 1 on your next visit to Bruges.

Warm regards,
Guest Relations Team
Hotel Albert 1 – Bruges
No Public Name
Business
50-59 years
Reviewed: 3 months ago (23/06/2025)
Date of experience: 06/2025

Very satisfied.

Dear Galic,

Thank you for your positive feedback!

We are thrilled to hear that you were very satisfied with your stay at Hotel Albert 1. Your perfect scores across all categories, including reception, room, location, cleanliness, value, and breakfast, are truly appreciated. It is always rewarding to know that our efforts contribute to a memorable experience for our guests.

We look forward to welcoming you back to Hotel Albert 1 on your next visit to Bruges.

Warm regards,
Guest Relations Team
Hotel Albert 1 – Bruges
By Michael Jones
Couple
60-69 years
Reviewed: 3 months ago (20/06/2025)
Date of experience: 06/2025

A very pleasant experience and we would certainly stay at the hotel again

Dear Michael,

Thank you for your thoughtful review and for completing our survey.

We’re delighted to hear that you had a very pleasant experience at Hotel Albert 1. It's wonderful that you found our reception team helpful and that your room was clean, bright, and comfortable. We're also pleased that our central location allowed you to easily explore Bruges on foot.

Your feedback regarding the water bottle and glass sizes is appreciated. We will consider this for future improvements to enhance our guests' comfort.

Thank you again for your kind words and recommendation. We look forward to welcoming you back for another memorable stay.

Warm regards,
Guest Relations Team
Hotel Albert 1 – Bruges
No Public Name
Friends
70-79 years
Reviewed: 3 months ago (12/06/2025)
Date of experience: 06/2025

Excellente expérience

Dear Martinet‑Robert,

Thank you very much for your excellent review and for completing our survey. We’re delighted to hear that you had an outstanding experience with us at Hotel Albert 1!

It’s wonderful to know you appreciated our reception, comfortable room, prime location, beautiful surroundings, and excellent value for money based on your top scores in all categories. We’re also pleased our breakfast met your expectations and contributed to your perfect stay.

Your kind recommendation means the world to us. We look forward to welcoming you back on your next visit to Bruges!

Warm regards,
Guest Relations Team
Hotel Albert 1 – Bruges
No Public Name
Couple
40-49 years
Reviewed: 3 months ago (10/06/2025)
Date of experience: 06/2025

The room is well-equipped, nice and modern. The location is very good. Everything was good.
(Brugge is beautiful. 😊)

Dear Tot,

Thank you for your wonderful feedback and perfect scores! We’re delighted that you enjoyed our well-equipped, modern rooms, excellent location near the train station and city center, and that everything met your expectations. The outstanding breakfast served with care at your table is a highlight we take great pride in

We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay in Bruges.

Warm regards,
Guest Relations Team
Hotel Albert 1 – Bruges


By Adriana
Couple
50-59 years
Reviewed: 3 months ago (08/06/2025)
Date of experience: 06/2025

Great, lovely hotel.

Dear Adriana,

Thank you for your glowing review!

We’re delighted to hear that you enjoyed your stay at Hotel Albert 1. It's wonderful to know that our friendly reception team made you feel welcome, and that you found your room exceptionally clean and spacious.

Our central location near the train station and main attractions clearly suited your needs—and we’re thrilled it enhanced your visit.

Your compliments on the delicious pastries, eggs prepared to order, and great coffee have been passed along to our breakfast team. Your perfect scores and recommendation mean the world to us.

We look forward to welcoming you back for another memorable stay in Bruges!

Warm regards,
Guest Relations Team
Hotel Albert 1 – Bruges
By Chris Moxon
Family
50-59 years
Reviewed: 4 months ago (29/05/2025)
Date of experience: 05/2025

Lovely stay.
Every member of the hotel team was extremely polite, warm and welcoming.

Dear Chris,

Thank you for your warm feedback—we’re delighted you had a wonderful stay and felt well looked after by every member of our team.

Regarding breakfast, we’re pleased to let you know that **toast is always available upon request**. In the future, if toast or any other item would enhance your meal, please feel free to ask;we’ll be more than happy to provide it.

Warm regards,
Guest Relations Team
Hotel Albert 1 – Bruges
By Jean-Jacques
Couple
70-79 years
Reviewed: 4 months ago (29/05/2025)
Date of experience: 05/2025

Petit déjeuner excellent et abondant

Dear Jean‑Jacques,

Thank you for your delightful feedback. We’re thrilled to hear that you enjoyed our excellent and extensive breakfast — it’s precisely the warm and satisfying start to the day we strive to offer.

Warm regards,
Guest Relations Team
Hotel Albert 1 – Bruges
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