Hotel Albert 1 hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 3,429 reviews across 13 portals
:
By Robert Myers
Friends
40-49 years
Reviewed: 4 months ago (27/05/2025)
Date of experience: 05/2025

Cute little hotel with easy access to parking garage or public transportation. Rooms are clean and cozy. Breakfast was great.

Dear Robert Myers,

Thank you for sharing your kind feedback!

We’re delighted that you found our charming boutique hotel conveniently located near both a secure parking garage and public transportation options.

It’s wonderful to hear that you enjoyed the coziness and cleanliness of our rooms, and that our breakfast lived up to your expectations.

We look forward to welcoming you back for another memorable stay at Hotel Albert 1!

Warm regards,
GUEST RELATIONS
By Chiaradia Jean- Pierre
Couple
70-79 years
Reviewed: 4 months ago (19/05/2025)
Date of experience: 05/2025

Petit hôtel très propre, ambiance familiale, très bien situé, à 10 min. à pied de la gare et à 10 min à pied également du centre ville. Super bon petit-déjeuner. Personnel très agréable et très souriant. A recommander

Cher Jean-Pierre,

Nous vous remercions sincèrement pour votre commentaire élogieux. C'est un plaisir de savoir que vous avez apprécié l'atmosphère familiale de notre hôtel, sa propreté, ainsi que son emplacement idéal à proximité de la gare et du centre-ville.

Nous sommes ravis que notre petit-déjeuner copieux et la gentillesse de notre personnel aient contribué à rendre votre séjour agréable. Votre recommandation nous touche profondément.

Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Bruges.

Cordialement,
Christophe & toute l'équipe
Hôtel Albert 1 – Bruges
By DAMIEN
Business
50-59 years
Reviewed: 4 months ago (16/05/2025)
Date of experience: 05/2025

Very nice "old fashion" hotel, with only a few rooms. The smaller size is largely compensated by the friendly and attentive welcome (you are offered a drink while waiting, etc).

The hotel is situated very close to the train station, and at the mouth of the main shopping street, leading to Bruges' main attractions and restaurants.

Beste Damien,

Hartelijk dank voor uw mooie en uitgebreide beoordeling. Wat fijn om te lezen dat u het verblijf bij ons als aangenaam heeft ervaren en dat onze persoonlijke ontvangst u is bijgebleven. Het is ons steeds een plezier om onze gasten een warm en attent welkom te bieden.

We zijn blij dat u genoten heeft van onze ligging, het comfort van de kamer en het verzorgde ontbijt, dat wij inderdaad bewust niet als buffet aanbieden om versheid en kwaliteit te waarborgen.

Uw opmerking over het ontbreken van een lift begrijpen wij volledig. Aangezien het hotel zich in een authentiek herenhuis bevindt, is het helaas bouwkundig niet mogelijk om een lift te voorzien. We doen uiteraard steeds ons best om hulp te bieden met bagage en wensen van onze gasten zo goed mogelijk op te vangen.

We hopen u bij een volgend bezoek aan Brugge opnieuw te mogen verwelkomen.

Met vriendelijke groet,
Christophe & het hele team
Hotel Albert 1 – Brugge
No Public Name
Business
30-39 years
Reviewed: 4 months ago (16/05/2025)
Date of experience: 05/2025

Very good, thanks!

Madam,

Thank you for your kind words and for taking the time to complete our survey. We are delighted to hear that you had a very good experience during your stay at Hotel Albert 1.

It's wonderful to know that you found our rooms to be impeccably clean and appreciated the fresh scent of the towels. We strive to maintain the highest standards of cleanliness and comfort for our guests.

We are especially pleased that our staff could accommodate your early breakfast request. Ensuring our guests' needs are met, even outside of regular hours, is part of our commitment to exceptional service.

Regarding the pricing during your stay, we understand that conference periods can lead to higher rates, and we appreciate your understanding in this matter.

Your perfect scores across all categories and your willingness to recommend us to others are truly appreciated. We look forward to welcoming you back to Hotel Albert 1 on your next visit to Bruges.

Warm regards,
Guest Relations
Hotel Albert 1
No Public Name
Family
60-69 years
Reviewed: 4 months ago (14/05/2025)
Date of experience: 05/2025

Sehr freundlicher und aufmerksamer Service.
Sehr gutes Frühstück. Das Personal erfragte die Wünsche und alle waren sehr aufmerksam. Danke.

Sehr geehrte Frau Klubert,

herzlichen Dank für Ihre positive Rückmeldung und dafür, dass Sie sich die Zeit genommen haben, unseren Fragebogen auszufüllen. Es freut uns sehr zu hören, dass Sie mit unserem Frühstück zufrieden waren und unser Personal Ihre Wünsche aufmerksam erfüllt hat.

Wir legen großen Wert auf einen freundlichen und zuvorkommenden Service, und es ist schön zu wissen, dass Sie dies während Ihres Aufenthalts bei uns erlebt haben.

Bezüglich Ihrer Bewertung des Preis-Leistungs-Verhältnisses nehmen wir Ihre Anmerkung ernst und werden sie in unsere kontinuierlichen Verbesserungsprozesse einbeziehen.

Wir hoffen, Sie bei Ihrem nächsten Besuch in Brügge erneut in unserem Hotel begrüßen zu dürfen.

Mit freundlichen Grüßen,
Christophe & das gesamte Team
Hotel Albert 1
No Public Name
Alone
60-69 years
Reviewed: 4 months ago (13/05/2025)
Date of experience: 05/2025

Very good. I would definitely recommend the hotel to others and wpuld stay there again if I come back to Brugges.

Dear Alexander,

Thank you very much for your wonderful and detailed review.

It is great to read that you were so satisfied with your stay with us, and that you experienced our location, the comfort of the room, the cleanliness and the breakfast so positively. We will gladly take your comments about the room design into account in future considerations – we always try to find a good balance between authentic charm and contemporary comfort.

Your recommendation means a lot to us and we hope to welcome you again on your next visit to Bruges.

Kind regards,
Guest relations from Hotel Albert 1
No Public Name
Family
50-59 years
Reviewed: 4 months ago (13/05/2025)
Date of experience: 05/2025

The staff was warm and inviting. We enjoyed our stay dearly

Dear family Moyamckay,

Thank you for your kind feedback and for taking the time to complete our survey. We are delighted to hear that you found our staff to be warm and welcoming, and that you thoroughly enjoyed your stay with us.

Your perfect scores across all categories, including reception, room, location, cleanliness, value, and breakfast, are truly appreciated. It is always rewarding to know that our efforts contribute to a memorable experience for our guests.

We look forward to welcoming you back to Hotel Albert 1 on your next visit to Bruges.

Warm regards,
Guest Relations Team
Hotel Albert 1
By Joel Hage
Family
30-39 years
Reviewed: 4 months ago (11/05/2025)
Date of experience: 05/2025

Beautiful hotel with excellent service!

Dear Mr. Hage,

Thank you for your wonderful feedback and for awarding us top marks across all categories. We are delighted to hear that you appreciated our boutique hotel's charm, spacious rooms, convenient location, and the friendliness of our staff.

Our team strives to provide a welcoming and comfortable environment for all our guests, and it's always rewarding to know that our efforts contribute to a memorable stay.

We look forward to welcoming you back on your next visit to Bruges.

Warm regards,
Guest Relations Team
Hotel Albert 1
No Public Name
Couple
50-59 years
Reviewed: 4 months ago (03/05/2025)
Date of experience: 05/2025

The staff was more than friendly. The breakfast was wonderful, including freshly fried eggs and some of the best croissants I have ever had.

Dear Bont,

Thank you very much for your enthusiastic review and perfect scores across all categories!

We are delighted to hear that you enjoyed your stay at Hotel Albert 1 and appreciated our friendly staff and delicious breakfast. It's wonderful to know that the freshly baked eggs and our croissants—among the best you've ever had—made a lasting impression.

Your kind words about our reception, room comfort, location, cleanliness, and value for money are truly appreciated. We are thrilled that you would highly recommend us to friends and colleagues.
We look forward to welcoming you back on your next visit to Bruges!

Warm regards,
Guest Relations Team
Hotel Albert 1

By Heimberg
Family
50-59 years
Reviewed: 5 months ago (19/04/2025)
Date of experience: 04/2025

Wir haben uns wohl gefühlt.

Lieber Heimberg,

vielen Dank für Ihr positives Feedback und dafür, dass Sie sich bei uns so wohlgefühlt haben. Wir freuen uns sehr über Ihre Bestnoten für Rezeption, Lage, Sauberkeit und Preis-Leistungs­verhältnis sowie die lobende Erwähnung unseres liebevoll servierten Frühstücks.

Wir verstehen, dass der Zugang zu Ihrem Zimmer über die schmale, steile Treppe eine Herausforderung sein kann. Leider ist dies unserem historischen Gebäude geschuldet. Gerne reservieren wir Ihnen bei Ihrem nächsten Aufenthalt auf Wunsch ein Zimmer in einer leichter zugänglichen Etage oder helfen mit dem Gepäck.

Wir hoffen, Sie bald wieder bei uns in Brugge begrüßen zu dürfen!

Mit freundlichen Grüßen
Guest Relations Team
Hotel Albert 1
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