Hotel Alpen Roc*** - La Clusaz hotel logohotel logo
Public Reviews Score
85%

"Very satisfied"

Based on 4,012 reviews across 9 portals
:
By Ella
Family
30-39 years
Reviewed: 4 years ago (14/03/2022)
Date of experience: 03/2022

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No Public Name
Couple
50-59 years
Reviewed: 4 years ago (13/03/2022)
Date of experience: 03/2022

bonne nous avons bien apprecie notre séjour dr de 5 jours

No Public Name
Friends
50-59 years
Reviewed: 4 years ago (08/03/2022)
Date of experience: 03/2022

Great - would definitely consider going back and staff were always helpfull

No Public Name
Friends
50-59 years
Reviewed: 4 years ago (07/03/2022)
Date of experience: 03/2022

Fantastisch hotel, prachtig gelegen met goede en vriendelijke bediening. Heerlijk restaurant. Ik kom zeker terug

No Public Name
Family
50-59 years
Reviewed: 4 years ago (06/03/2022)
Date of experience: 03/2022

Très agréable et sympathique

No Public Name
Family
50-59 years
Reviewed: 4 years ago (05/03/2022)
Date of experience: 03/2022

Très bonne expérience.
Accueil service
Qualité de la literie
Vacances reposantes
Nous reviendrons avec plaisir

Points d amélioration
La salle de restaurant est bondée = peut être faire un accès décalé.
Les moquettes sont vieillissantes dans les couloirs d accès et les chambres
Le partenariat avec le loueur de ski : peu commerçant et accueil limite

By Emma Murdoch
Family
40-49 years
Reviewed: 4 years ago (02/03/2022)
Date of experience: 02/2022

We enjoy coming to your hotel but were surprised at the cost charged to stay one extra night when our son was sick. This has left us feeling sad and concerned that we will not be able to afford to return again to stay with you. The cost was 524 Euros for one extra night when we had no choice in the matter. This was 152 Euros more than the average nightly cost for the holiday. very upset about this.

No Public Name
Couple
50-59 years
Reviewed: 4 years ago (02/03/2022)
Date of experience: 02/2022

I thought the hotel was very good. The amount of people it accommodated while we were there was very impressive. The staff were very friendly and helpful. We would definitely try to come again.

No Public Name
Family
50-59 years
Reviewed: 4 years ago (21/02/2022)
Date of experience: 02/2022

notre séjour dans cet hôtel était vraiment très bien. J'y retournerais sans hésitation. Je le recommande vivement.

No Public Name
Couple
50-59 years
Reviewed: 4 years ago (21/02/2022)
Date of experience: 02/2022

SUPER SEJOUR. LE ALL INCLUSIVE EST AU TOP. LE PERSONNEL EST COMPETENT ET EFFICACE. PAR CONTRE LES PEIGNOIRS ET CHAUSSONS SONT INEXISTANTS, C EST DOMMAGE .

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