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Public Reviews Score
82%

"Very satisfied"

Based on 2,973 reviews across 9 portals
:
By Vinod
Business
40-49 years
Reviewed: 3 years ago (16/09/2021)
Date of experience: 09/2021

Great location, very friendly and helpful staff

By Fiona hegi
Couple
50-59 years
Reviewed: 3 years ago (07/09/2021)
Date of experience: 09/2021

We loved Lucerne, the lake, the views, the mountains and the town were spectacular and the boat and train trip to Lugano were amazing.

By Prof. DANIELA GOLDIN FOLENA
Alone
70-79 years
Reviewed: 3 years ago (06/09/2021)
Date of experience: 09/2021

Frequento l'Hotel da quasi 20 anni: credo sia la prova massima dei motivi che spingono a scegliere un hotel rispetto ad altri.

No Public Name
Alone
30-39 years
Reviewed: 3 years ago (06/09/2021)
Date of experience: 09/2021

Ein sehr gutes Zimmer an zentraler Lage. Gutes Preis-Leistungsverhältnis.

No Public Name
Couple
30-39 years
Reviewed: 4 years ago (21/07/2021)
Date of experience: 07/2021

abbastanza buona ,ce da lavorare sulla colazione

No Public Name
Couple
60-69 years
Reviewed: 4 years ago (19/07/2021)
Date of experience: 07/2021

In generale una buona impressione. Posizione dellhotel ottima. Torneremo volentieri.

Buongiorno, siamo felici che avete gradito la nosta situazione nella città vecchia. Sarebbe con molto piacere di potervi dare nuovamente il benvenuto in un'altra occasione.
Cordiali saluti da Lucerna, Ursula Brun, Ricevimento
By Daiano
Couple
40-49 years
Reviewed: 4 years ago (21/11/2020)
Date of experience: 11/2020

Tutto perfetto , comodo e di qualità

Egregio Signor Lazzarotto, La ringraziamo per il Suo gentile commento. Siamo davvero contenti e soddisfatti che l'hotel ha soddisfatto le vostre esigenze.
Saremmo felici di poterLe dare nuovamente il benvenuto in un'altra occasione. Migliori saluti da Lucerna. Ursula Brun, Ricevimento
No Public Name
Family
50-59 years
Reviewed: 4 years ago (28/10/2020)
Date of experience: 10/2020

We enjoyed our short stay in Lucerne during the Autumn break. The hotel provided us with the Zone 10 tickets which comes with discounts for tourist attractions. We also spent the whole day at Mt. Pilatus which was very nice.

Good day, thank you very much for your kind review. We're happy to learn that you enjoyed your stay with us and appreciated our central location, as well as the stunning possibilities of sightseeing points. Maybe we'll get the chance to welcome you again. Best regards from Lucerne, Ursula Brun, Front Desk
By Hans und Doris Sulser
Couple
70-79 years
Reviewed: 4 years ago (12/09/2020)
Date of experience: 09/2020

Wir waren einmal mehr sehr zufrieden.

Grüezi, herzlichen Dank für Ihre tolle Rückmeldung. Schön, dass Sie sich auch dieses Mal wieder bei uns wohlgefühlt haben. Wir freuen uns schon heute auf Ihren nächsten Besuch und verbeleiben mit einem frohen Luzernergruss. Ursula Brun, Rezeption
No Public Name
Couple
60-69 years
Reviewed: 5 years ago (02/09/2020)
Date of experience: 08/2020

A renouveler très bon hôtel excellent emplacement gentillesse du personnel nous y reviendrons

Bonjour, merci beaucoup pour votre gentil commentaire. Il est avec grand plaisir que votre séjour vous a plu et que vous avez l'intention de revenir à une autre occasions. Alors, à bientôt à Lucerne. Ursula Brun, Réception
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