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Public Reviews Score
82%

"Very satisfied"

Based on 3,124 reviews across 9 portals
:
By Dr. Ning Wei
Couple
50-59 years
Reviewed: 6 years ago (18/08/2019)
Date of experience: 08/2019

Ich bin mit dem Hotel sehr zufrieden.Es wäre besser, wenn das Hotelzimmer mit Wasserkocher ausgestattet ist.

No Public Name
Family
50-59 years
Reviewed: 6 years ago (12/08/2019)
Date of experience: 08/2019

Disappointing as I wasn’t expecting a budget hotel for the cost of the room.

Dear guest, thank you for your stay with us and your review. We regret, that the room you stayed in hasn't met with your expectation. it's a pity that you haven't talked with us as we always try to find a good solution. Best regards, Ursula Brun, Front Office
No Public Name
Family
50-59 years
Reviewed: 6 years ago (12/08/2019)
Date of experience: 08/2019

This hotel is extremely noisy during the night particularly if you face the road. Lots of traffic noise as well as loud conversations can be heard. You need to have the window open because the room was very hot. Having street sweepers outside your room at 5am is not pleasant and sounds like a jet engine outside your room.

Hello, thank you for your review. We sincerely regret that the street cleaning has disturbed your sleep. Well, the hot summer days are over already.
Best regards, Ursula Brun, Front Office
By alan
Couple
20-29 years
Reviewed: 6 years ago (11/08/2019)
Date of experience: 08/2019

overall very good experience. hotel staff was very helpful giving us advice with Pilatus schedule. got us prepared breakfast a night before since we need to check out early to catch the train

No Public Name
Family
70-79 years
Reviewed: 6 years ago (11/08/2019)
Date of experience: 08/2019

The reception by ?Diana? Was fabulous and she was so helpful beyond any expectations

The hotel was all we wanted and expected modest rooms good private public spaces to make our stay very pleasant

By Hennisssen
Couple
50-59 years
Reviewed: 6 years ago (10/08/2019)
Date of experience: 08/2019

The price/quality was average maybe for swiss. For the rest of Europe it is even poor.

No Public Name
Family
50-59 years
Reviewed: 6 years ago (10/08/2019)
Date of experience: 08/2019

We had a very pleasant stay at the Hotel Ambassador. Rooms were clean with spacious bathrooms. We were able to walk everywhere.

Hello from Lucerne and thank you very much for your kind comment. We're very pleased to hear that you enjoyed your stay with us and appreciated the room as well as our very central location. Maybe we'll get the chance to welcome you again in the future.
Best wishes, Ursula Brun, Front Office
By Usman Ahmed
Family
30-39 years
Reviewed: 6 years ago (06/08/2019)
Date of experience: 07/2019

The stay would have been comfortable if the airconditioning or atleast water coolers are placed in the rooms during summer.

By Piet
Family
50-59 years
Reviewed: 6 years ago (04/08/2019)
Date of experience: 07/2019

Goed maar had gezien de prijs meer verwacht.

By Kang Chuuk
Family
60-69 years
Reviewed: 6 years ago (04/08/2019)
Date of experience: 08/2019

It is very good hotel near to great sight- seeing locations. Bed and breakfast is good.

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