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Public Reviews Score
82%

"Very satisfied"

Based on 3,134 reviews across 9 portals
:
By Harish M. Khedekar
Family
50-59 years
Reviewed: 7 years ago (03/10/2018)
Date of experience: 09/2018

Very Good. Good location with co-operative staff.

By Rochet
Family
40-49 years
Reviewed: 7 years ago (02/10/2018)
Date of experience: 09/2018

Calme reposant et accueillant

No Public Name
Couple
70-79 years
Reviewed: 7 years ago (28/09/2018)
Date of experience: 09/2018

Funktionales, sauberes Hotel mit sehr freundlicem Personal

Guten Tag und herzlichen Dank für Ihre nette Rückmeldung. Es freut uns sehr, dass Ihnen Ihr Aufenthalt bei uns gefallen hat und Sie mit unserem Service zufrieden waren. Dies bekräftigt uns in unserer täglichen Arbeit. Wir wären sehr glücklich, Sie wieder einmal bei uns begrüssen zu können. Mit frohem Luzernergruss. Ursula Brun, Front Office
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (25/09/2018)
Date of experience: 09/2018

Preis Leistung sehr gut!

Wir freuen uns sehr über Ihren Kommentar. Wir hoffen sie bald wieder hier in Luzern begrüssen zu dürfen.Mit frohem Luzernergruss, Lesley Basler, Rezeption
By paige
Couple
20-29 years
Reviewed: 7 years ago (25/09/2018)
Date of experience: 09/2018

very good place , lovely staff very friendly and helpful

It is always great to hear our guest liked it. This means we do our job right. Best wishes from Lucerne, Lesley Basler, Front Office
By Mônica Paiva
Family
40-49 years
Reviewed: 7 years ago (24/09/2018)
Date of experience: 09/2018

Foi excelente!!
Com certeza recomendarei!

Dear guest, many thanks for your kind review. We're happy to know that you've felt comfortable staying with us. We'd be pleased to welcome you for a another stay again. Best wishes from Lucerne, Lesley Basler, Front Office
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (23/09/2018)
Date of experience: 09/2018

Great, nice place friendly staff

We are happy to hear you liked your stay with us.
See you hopefully soon again.

Kind regards
Lesley Basler
By Hotel pequeno, porém,maravilho..
Couple
60-69 years
Reviewed: 7 years ago (23/09/2018)
Date of experience: 09/2018

Hotel excelente para minha viagem, transporte na porta e excelente localização no centro de Lucerna com acesso aos pontos turísticos! Fantástico!

Thank you for the nice compliment. It is always a pleasure to hear, that our guests like the hotel.
We hope to welcome you another time in our hotel.

Kind regards
Lesley Basler
Reception
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (21/09/2018)
Date of experience: 09/2018

Sehr nettes Personal, schönes Zimmer, sauber

Lieber Gast, herzlichen Dank für Ihr tolles Feedback. Es freut uns sehr, dass Sie mit unserem Service und dem Zimmer zufrieden waren. In dem Fall bis zum nächsten Mal ! Mit frohem Luzernergruss, Adrienn Tulok, Front Office
By Jürgen Karsten
Business
70-79 years
Reviewed: 7 years ago (21/09/2018)
Date of experience: 09/2018

In guter Lage gelegenes Hotel mit nicht optimal gestaltetem Eingangsbereich. Keine Haltemöglichkeit vor dem Hotel zum Aus- und beladen des Gepäcks.

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