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Public Reviews Score
82%

"Very satisfied"

Based on 3,136 reviews across 9 portals
:
No Public Name
Leisure travelers
60-69 years
Reviewed: 7 years ago (22/08/2018)
Date of experience: 08/2018

Staff were wonderfully helpful during our stay. However, they went above and beyond by mailing an article of clothing accidentally left to next hotel. Thank you!

By pengpeng yue
Leisure travelers
40-49 years
Reviewed: 7 years ago (22/08/2018)
Date of experience: 08/2018

it is a little bit hot and noisy.I keep awake all the night.It will be better if you have a better window.

No Public Name
Leisure travelers
30-39 years
Reviewed: 7 years ago (21/08/2018)
Date of experience: 08/2018

Great! We had a wonderful time while we stayed in this hotel!

No Public Name
Leisure travelers
50-59 years
Reviewed: 7 years ago (20/08/2018)
Date of experience: 08/2018

Very good
Luggage storage a great help

No Public Name
Leisure travelers
30-39 years
Reviewed: 7 years ago (20/08/2018)
Date of experience: 08/2018

Good location, in the old city and 3 minutes walk from the harbour. The hotel is clean. Reception is friendly.

By Jacopo M.G.
Leisure travelers
30-39 years
Reviewed: 7 years ago (19/08/2018)
Date of experience: 08/2018

Very good location at a walking distance to everything you need, from the Lake to "must to see" areas. Unfortunately, to whom it may concern, rooms might have A/C: no drama anyway even though a small desk fan is supplied to every room(we didn't stay in direct sunlight but might be an issue, anyways). A standard international breakfast is served: no big surprises. We arrived in Luzern by car so they handled our short stay in a parking lot beside: it wasn't for free but we appreciated the time and consideration spent (a small discount is applied to hotel customers).

No Public Name
Leisure travelers
50-59 years
Reviewed: 7 years ago (19/08/2018)
Date of experience: 08/2018

Good experience. Would stay here again.

No Public Name
Leisure travelers
60-69 years
Reviewed: 7 years ago (16/08/2018)
Date of experience: 08/2018

gut geführtes Hotel in guter Lage

No Public Name
Leisure travelers
40-49 years
Reviewed: 7 years ago (16/08/2018)
Date of experience: 08/2018

It is very good choice for the travelers. Hotel is located a working distance with famous places. I think it would be beneficial if the breakfast buffet would have more menus.

By Noëlle Chap
Leisure travelers
60-69 years
Reviewed: 7 years ago (15/08/2018)
Date of experience: 08/2018

Très bien accueillis

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