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Public Reviews Score
82%

"Very satisfied"

Based on 3,136 reviews across 9 portals
:
By Marco
Leisure travelers
30-39 years
Reviewed: 7 years ago (13/08/2018)
Date of experience: 08/2018

Alles ok! Nice experience

No Public Name
Leisure travelers
60-69 years
Reviewed: 7 years ago (13/08/2018)
Date of experience: 08/2018

hotel is very good and located close to city centre. unloading and uploading your luggage in your car in front of the room is not nice: a short stay parking spot is essential if authorities and hotel appreciate the hotel business: now it is very dangerous and i really do not appreciate the bad faces from bus drivers and taxis when i had to park 5 minutes at the very end of the bus lane. Luzern city and hotel should make it much more convenient to park the car for 5 minutes. I really do not wish to be hit by all those idiots of bus- taxi- and delivery van- drivers !!

By Victoria
Leisure travelers
40-49 years
Reviewed: 7 years ago (12/08/2018)
Date of experience: 08/2018

The room was really small and noisy

By Torsten Winkler
Leisure travelers
40-49 years
Reviewed: 7 years ago (12/08/2018)
Date of experience: 08/2018

Sehr nettes, zentrales Hotel. Habe mich sehr wohl gefühlt.

No Public Name
Leisure travelers
40-49 years
Reviewed: 7 years ago (11/08/2018)
Date of experience: 08/2018

Great location and experience, close to lake, train station and shops and hotel is very close to the Lion monument. Nice to walk around the city. Hotel is located in the center of the city.

By Ray
Leisure travelers
30-39 years
Reviewed: 7 years ago (10/08/2018)
Date of experience: 08/2018

Too hot in summer with 602 sunshine light from 6 to 22 and it make the room like sauna.

By Eitan Volach
Business
40-49 years
Reviewed: 7 years ago (10/08/2018)
Date of experience: 08/2018

No air condition!
We were on the 6th floor and got fried!!!
On the last night the staff moved us to another room and it was fine, but still warn. Other then that the hotel was good, located in the middle with friendly staff

By PSV
Leisure travelers
30-39 years
Reviewed: 7 years ago (09/08/2018)
Date of experience: 08/2018

Staff is friendly (hotel and the restaurant). The hotel is located in an ideal location close to the bus stop. The room (twin) is small and I felt was pricey compared to US and other places in Europe. And, without an AC it was quite difficult with just one small fan in the room.

By Wim
Leisure travelers
50-59 years
Reviewed: 7 years ago (09/08/2018)
Date of experience: 08/2018

Overall Ambassador hotel is pretty well located in the center. The staff is service oriented. Due to hot summer the room temperature was a bit high, but we stayed for 1 night. Luzern is a beautiful city

No Public Name
Leisure travelers
20-29 years
Reviewed: 7 years ago (07/08/2018)
Date of experience: 08/2018

Hotel and breakfast were great, but the heat was unbearable. Probably not an issue most of the year, but I would pick one with A/C next time if staying in the summer.

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