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Public Reviews Score
82%

"Very satisfied"

Based on 3,140 reviews across 9 portals
:
By elio gianferrari
Leisure travelers
70-79 years
Reviewed: 7 years ago (28/06/2018)
Date of experience: 06/2018

noi siamo già stati nel vostro hotel. Per questo siamo ritornati

No Public Name
Leisure travelers
60-69 years
Reviewed: 7 years ago (27/06/2018)
Date of experience: 06/2018

Empfehlenswert für Freunde und Bekannte!

No Public Name
Leisure travelers
50-59 years
Reviewed: 7 years ago (27/06/2018)
Date of experience: 06/2018

Good. But the lack of air conditioning was brutal. Also, our room was on the front of the building and was extremely noisy, very early in the morning.standard double room, a small room. For a non smoking hotel, the odd smokers who were out in the courtyard smoking, the smoke would drift up to the upper floors, in the hallway. Never in the rooms!
But for an economy accommodation, it was fine. This trip we mixed our accommodations up with economy and higher end. This is a three star hotel. But all the staff were excellent, polite, and helpful!

No Public Name
Leisure travelers
30-39 years
Reviewed: 7 years ago (23/06/2018)
Date of experience: 06/2018

The room was very nice, with wooden floors and a bathtub in the bathroom. However, staying there in mid June - it was really hot outside and no air conditioning or fans in the room. We couldn’t sleep well because of this (and we are coming from continental Europe). While this kind of weather might not be quite typical for Luzern, other hotels had fans ready for us in the room where no conditioning service was available. Also I read about people having the same complaints about no air conditioning in summer (which means that hot temperatures are not that uncommon) so hotels were trying to solve this in advance. Breakfast was very average, little things like stale bread or a poor capuccino wouldn’t be expected for the highest room price we paid in Switzerland so far on our honeymoon. A nice touch was a visitor’s card we got for free for Luzern(we received it via email in advance, however nothing about it was mentioned when we checked in). Also we didn’t check out the restaurant which looked nice.

No Public Name
Leisure travelers
20-29 years
Reviewed: 7 years ago (23/06/2018)
Date of experience: 06/2018

Room and location is perfect,but it’s a little bit expensive

By Swiss Expat
Leisure travelers
70-79 years
Reviewed: 7 years ago (22/06/2018)
Date of experience: 06/2018

We would come back anytime

No Public Name
Leisure travelers
40-49 years
Reviewed: 7 years ago (20/06/2018)
Date of experience: 06/2018

confortevole, c'era tutto il necesario

No Public Name
Leisure travelers
50-59 years
Reviewed: 7 years ago (19/06/2018)
Date of experience: 06/2018

Nulla da eccepire. nel complesso buono

No Public Name
Leisure travelers
50-59 years
Reviewed: 7 years ago (18/06/2018)
Date of experience: 06/2018

Good overall. Service was great. Room a bit too hot. Price quite high.

By maria
Leisure travelers
50-59 years
Reviewed: 7 years ago (18/06/2018)
Date of experience: 05/2018

Overall very satisfying. Clean and comfortable, excellent location.

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