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Public Reviews Score
82%

"Very satisfied"

Based on 3,140 reviews across 9 portals
:
No Public Name
Leisure travelers
40-49 years
Reviewed: 7 years ago (10/05/2018)
Date of experience: 05/2018

Das Hotel liegt sehr gut, alles ist zu Fuß erreichbar. Die Zimmer haben alles was man benötigt, außer Klimaanlage.

Guten Tag, herzlichen Dank für Ihre nette Rückmeldung. Wir freuen uns, dass Ihnen Ihr Auftenthalt bei uns gefallen hat. Um die Wärme etwas zu kühlen haben wir für die Zimmer Ventilatoren. Gerne würden wir Sie bei einer anderen Gelegenheit wieder bei uns willkommen heissen.
Mit sonnigem Luzernergruss, Ursula Brun, Front Office
No Public Name
Leisure travelers
30-39 years
Reviewed: 7 years ago (07/05/2018)
Date of experience: 05/2018

Good location, and nice employees, but the sound isolation is not good, specially a loudly neighbor...And for my first time at the room, I found some hairs on the bed....

Godd day, many thanks for your fine review. We are happy to learn, that you enjoyed our location as well as our services. For the inconveniences about the noise we are sorry and we'll have a look at it. In addition we'll inform our chamber maids to be more carefull. It would be with pleasure to welcome you again.
Best regards from Lucerne, Ursula Brun, Front Office
No Public Name
Leisure travelers
50-59 years
Reviewed: 7 years ago (03/05/2018)
Date of experience: 05/2018

Excellent hotel with friendly efficient staff. Signage to the hotel could be improved eg state that it is next to the Hotel de la paix before the lozen shopping mall.

Dear Guest

Thank you very much for giving us a good rewiew. We are very happy to learn that you have enjoyed your stay in our hotel and in Lucerne.
We do hope that you will be able to travel back here and we will be welcoming you in our hotel. Kind Regards, Adrienn Tulok, Front Desk
By maurizio
Leisure travelers
50-59 years
Reviewed: 7 years ago (01/05/2018)
Date of experience: 04/2018

pienamente soddisfatto in rapporto al prezzo

No Public Name
Leisure travelers
40-49 years
Reviewed: 7 years ago (30/04/2018)
Date of experience: 04/2018

Good location and nice to stay. Recommended !

By P J Reddy
Leisure travelers
70-79 years
Reviewed: 7 years ago (29/04/2018)
Date of experience: 04/2018

Excellent. Very friendly and helpful staff. Very centrally located.

By Olga
Leisure travelers
50-59 years
Reviewed: 7 years ago (24/04/2018)
Date of experience: 04/2018

Very nice hotel, comfortable and relaxing

By Оксана
Leisure travelers
40-49 years
Reviewed: 7 years ago (22/04/2018)
Date of experience: 04/2018

Прекрасный отдых в отличном отеле и в замечательном месте! Все очень понравилось!

No Public Name
Leisure travelers
20-29 years
Reviewed: 7 years ago (20/04/2018)
Date of experience: 04/2018

Good and worth staying.

Dear guest, many thanks for your kind review. It is with great pleasure to learn, that you enjoyed staying with us and appreciated our services. Therefore we would be very delighted to welcome you again in the future. Best regards from Lucerne, Ursula Brun, Front Office
By Abhishek Lahiri
Leisure travelers
40-49 years
Reviewed: 7 years ago (18/04/2018)
Date of experience: 04/2018

Very pleasing experience. Convenient location. Very hospitable staff

Hello from Lucerne, many thanks for your very kind comments. We are happy that you enjoyed your stay with us and appreciated our services. It would be with great pleasure to welcome you again in the future. Best wishes, Ursula Brun, Front Office
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