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Public Reviews Score
82%

"Very satisfied"

Based on 2,975 reviews across 9 portals
:
No Public Name
Friends
20-29 years
Reviewed: 5 years ago (03/01/2020)
Date of experience: 01/2020

Sono stata cui per la notte di capodanno, la posizione é super centrale a pochi minuti dalla città vecchia, le camere sono spaziose, un po' fredde e il bagno un po' datato. Pulizia ottima, staff super cordiale e ottima colazione.

No Public Name
Couple
40-49 years
Reviewed: 5 years ago (02/01/2020)
Date of experience: 12/2019

Location very nice, close old town and Luzern HB.

No Public Name
Family
40-49 years
Reviewed: 5 years ago (31/12/2019)
Date of experience: 12/2019

La location è ottima. Funzionale il parcheggio convenzionato vicino. Anche la pulizia

Buongiorno, siamo molto contenti che avete trascorso un buon soggiorno presso nostro albergo. Saremmo felici di potervi dare nuovamente il benvenuto presso la nostra struttura in un'altra occasione. Vi auguriamo un buon nuovo anno. Distinti saluti da Lucerna. Ursula Brun, Ricevimento
By Adhiyaman Sivakumar
Couple
20-29 years
Reviewed: 5 years ago (30/12/2019)
Date of experience: 12/2019

Excellent Service..Loved the Stay :)

Dear guest, thank you very much for your great comment. We're happy to know that you enjoyed your stay with us. Such feedbacks encourage us in our daily work. Maybe we get the chance to welcome you again in the future. For the moment we remain with our best wishes for the New Year. Kind regards from Lucerne, Ursula Brun, Front Office
By Evelyn Cecilia
Family
20-29 years
Reviewed: 5 years ago (30/12/2019)
Date of experience: 12/2019

everythings is great

Hello from the Ambassador, we appreciate your great review. It is with great pleasure to learn, that you've spent a great time with us. We wish you a lot of memorable moments. Never know, maybe we get to welcome you again. We wish you all the best for the New Year. Regards, Ursula Brun, Front Office
By Vinay Paradkar
Couple
40-49 years
Reviewed: 5 years ago (30/12/2019)
Date of experience: 12/2019

Excellent service, good check in experience , good location !

Hello, thank you very much for your feedback. Great to hear that you've appreciated our services as well as our central location. We wish you a very happy New Year and remain with best regards from Lucerne. Ursula Brun, Front Office
By Anton
Couple
30-39 years
Reviewed: 5 years ago (29/12/2019)
Date of experience: 12/2019

Nice, clean and quiet place. People are really friendly. Good choice for a few days.

No Public Name
Family
50-59 years
Reviewed: 5 years ago (28/12/2019)
Date of experience: 12/2019

Voor herhaling vatbaar. Auto ook goed kunnen parkeren

Dear guest, thank you so much for your kind review. We're happy to hear that you'd come back again. We're looking forward to see you. In the meantime we remain with best wishes and a happy New Year. Ursula Brun, Front Office
By Aitor García
Business
30-39 years
Reviewed: 5 years ago (25/12/2019)
Date of experience: 12/2019

The hotel is comfortable and well located.

Good day, thank you for your review. It is with pleasure to learn that you've felt comfortable and appreciated our very central location. We're looking forward to welcome you again in the future. Best season's wishes. Ursula Brun, Front Office
By Nuraini Salihin
Friends
30-39 years
Reviewed: 5 years ago (24/12/2019)
Date of experience: 11/2019

The staff is nice. The room is spacious and clean. The town is amazing!

Hello, thank you for your great review. We're happy to learn that you enjoyed the city and have been satisfied with our services. Maybe we'll get to welcome you again in the future. For the time beeing we remain with best winter wishes. Ursula Brun, Front Office
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