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Public Reviews Score
82%

"Very satisfied"

Based on 3,138 reviews across 9 portals
:
No Public Name
Business
30-39 years
Reviewed: 7 years ago (23/03/2018)
Date of experience: 03/2018

Good location, helpful staff and decent breakfast

No Public Name
Leisure travelers
50-59 years
Reviewed: 7 years ago (22/03/2018)
Date of experience: 03/2018

Ottimo. Struttura pulita e confortevole, staff molto gentile.

No Public Name
Business
40-49 years
Reviewed: 7 years ago (15/03/2018)
Date of experience: 03/2018

Great location in downtown, very pleasant staff, a little bit poor breakfasts

By Michal
Business
40-49 years
Reviewed: 7 years ago (15/03/2018)
Date of experience: 03/2018

Everything is very good.

By Graciela Rodríguez
Leisure travelers
60-69 years
Reviewed: 7 years ago (15/03/2018)
Date of experience: 03/2018

I would gladly stay with you if I had to go back to Luzern.
I have no complains, everything was great.

By Formisano Serafina
Leisure travelers
40-49 years
Reviewed: 7 years ago (13/03/2018)
Date of experience: 03/2018

Gradevole, pulito semplice personale cordiale

Buongiorno, La ringraziamo per il Suo commento. Siamo molto contenti che avete trascorso un buon soggiorno presso la nostra struttura e speriamo di potervi dare nuovamente il benvenuto in un'altra occasione. Cordiali saluti, Ursula Brun, Ricevimento
No Public Name
Leisure travelers
40-49 years
Reviewed: 7 years ago (12/03/2018)
Date of experience: 03/2018

We enjoyed our stay there

Good day, many thanks for your comment. We are very glad to know, that you enjoyed your stay with us. A good reason to maybe come back in the future?
Best regards from Lucerne, Ursula Brun, Front Office
No Public Name
Leisure travelers
50-59 years
Reviewed: 7 years ago (09/03/2018)
Date of experience: 03/2018

Al di sotto delle aspettative

Buongiorno, la ringraziamo per il Suo feedback. Siamo un poco sorpresi che i nostri servizi hanno dato l'impressione al di sotto delle aspettative. Siamo convinti che il nostro rapporto prezzo-rendimento sia in ordine. Veda anche i commenti. Cordiali saluti da Lucerna. Ursula Brun, Ricevimento
No Public Name
Business
40-49 years
Reviewed: 7 years ago (06/03/2018)
Date of experience: 03/2018

Sehr gutes Preisleistungsverhältnis. Kann ich wärmstens empfehlen.

Guten Tag
Herzlichen Dank für Ihre nette Rückmeldung. Es freut uns sehr, dass Sie mit unseren Leistungen zufrieden waren und Sie uns weiterempfehlen können. Mit Vergnügen würden wir Sie gerne bei einer anderen Gelegenheit wieder bei uns willkommen heissen. Mit frohem Luzernergruss, Ursula Brun, Front Office
By Pelet
Business
30-39 years
Reviewed: 7 years ago (04/03/2018)
Date of experience: 03/2018

Un nuit très agréable et un petit déjeuner complet et très bon.

Bonjour, nous vous remercions de votre commentaire. Nous sommes contents que vous avez passé un séjour agréable chez nous et que vous avez savouré le petit déjeuner. Il sera avec grand plaisir de vous revoir à une autre occasion. Meilleures salutations de Lucerne, Ursula Brun, Réception
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