Hotel Ambassador hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 3,139 reviews across 9 portals
:
No Public Name
Leisure travelers
30-39 years
Reviewed: 7 years ago (13/02/2018)
Date of experience: 02/2018

It was great!The staff are friendly

Dear guest, many thanks for your friendly reply. We are happy to learn, that you enjoyed your stay with us and appreciated our services. Maybe we can welcome you again at another occasion. Best wishes from Lucerne, Adrienn Tulok, Front Desk
No Public Name
Business
40-49 years
Reviewed: 7 years ago (12/02/2018)
Date of experience: 02/2018

Ich würde noch im Badzimmer ein Behälter stellen ( für gebrauchten Badetücher ) damit unnötig Badetücher gewaschen werden.

No Public Name
Leisure travelers
50-59 years
Reviewed: 7 years ago (11/02/2018)
Date of experience: 02/2018

Ottima disponibilità reception

Buongiorno, La ringraziamo per la Sua notizia. Siamo contenti che ha goduto il Suo soggiorno e il nostro servizio. Sarebbe con molto piacere rivederLa ad una altra occasione. Migliori saluti da Lucerna. Ursula Brun, ricevimento
By michele
Business
40-49 years
Reviewed: 7 years ago (01/02/2018)
Date of experience: 01/2018

buono il servizio, sufficiente la camera

Buongiorno Michele, grazie mille per la Sua buona risposta. Siamo contenti che il suo soggiorno Le ha piacuto. Anche che la camera è stata sufficiente e comoda. Sarebbe con molto piacere rivederLa ad una altra occasione. Distinti saluti da Lucerna. Ursula Brun, Ricevimento
By Cristina knupp
Leisure travelers
<20 years
Reviewed: 7 years ago (31/01/2018)
Date of experience: 01/2018

Hotel muito bem localizado, se pode ir a pé para todos sob pontos turísticos e também para a estação de trem. O café é uma delicia e o quarto enorme e muito confortável. Recomendo!

Hello, many thanks for your fine review. We are always very happy to learn, that our guests enjoyed the stay with us. In addition that liked our location in middle of the old town of Lucerne. To drink a nice cup of coffee in the morning gives you a good start to go sightseeing end explore the interesting spots in and around Lucerne.
We would be happy to welcome you again. Best wishes, Ursula Brun, Fron Office
No Public Name
Leisure travelers
30-39 years
Reviewed: 7 years ago (27/01/2018)
Date of experience: 01/2018

We loved it. I spent only one day with my
Children and everything was perfect.

Dear Guest,
many thanks for your kind review. We are happy to read that you loved our services. It would be with great pleasure to welcome you and your family in Lucerne again. Greetings from Lucerne
Adrienn Tulok, Front Desk
By suzuki
Leisure travelers
50-59 years
Reviewed: 7 years ago (25/01/2018)
Date of experience: 01/2018

It was comfortable.
When I come again I want to stay.

Dear Guest,
many thanks for your kind review. We are happy to read that you loved our services. It would be with great pleasure to welcome you in our hotel again.
Greetings from Lucerne Adrienn Tulok, Front Desk
No Public Name
Leisure travelers
50-59 years
Reviewed: 7 years ago (24/01/2018)
Date of experience: 01/2018

Sehr freundliches Personal, unkompliziertes Ein-/Aus-Checking, sauberes Hotel

Guten Abend, herzlichen Dank für Ihre nette Rückmeldung. Wir freuen uns, dass es Ihnen bei uns gefallen hat und Sie unseren Service geschätzt haben. Gerne würden wir Sie bei einer anderen Gelegenheit wieder bei uns willkommen heissen. Mit frohem Luzernergruss, Ursula Brun, Front Office
By Diane Thurman
Business
60-69 years
Reviewed: 7 years ago (20/01/2018)
Date of experience: 01/2018

I have stayed in several different hotels in Lucerne and this is the best

Hello Diane, many thanks for your great feedback. We are very happy to learn that you rate our hotel as the best in its category in Lucerne. It's with pleasure to know that you felt comfortable during your stay and enjoyed also our good situation. Well, we would be happy to see you again. Best regards from Central Switzerland. Ursula Brun, Front Office
No Public Name
Business
50-59 years
Reviewed: 7 years ago (16/01/2018)
Date of experience: 01/2018

Ein recht angenehmes Hotel mit freundlichen Mitarbeitern. Es gibt keine Klimaanlage in den Zimmern und ich habe keine Möglichkeit gefunden, die Heizung zu regulieren. Für den einfachen (hellhörigen) Standard sind im Vergleich die Zimmerpreise zu hoch, allerdings ist Luzern generell sehr teuer.

Guten Tag, vielen Dank für Ihre Rückmeldung. Um uns stetig zu verbessern sind uns diese Feedback wichtig. Wir freuen uns, dass Sie sich bei uns wohlgefühlt und unsere Freundlichkeit geschätzt haben. Leider haben wir keine Klimaanlage in den Zimmer. Wir werden das Problem der Regulierung der Heizung anschauen. Mit frohem Luzenergruss, Ursula Brun, Front Office
Back to Top CERTIFICATE what's this?