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Public Reviews Score
82%

"Very satisfied"

Based on 3,141 reviews across 9 portals
:
By Antonino
Leisure travelers
40-49 years
Reviewed: 8 years ago (01/01/2018)
Date of experience: 12/2017

Un buon soggiorno , in una buona struttura e con un personale simpatico e accogliente .

By Nurtekin Yüksel
Business
40-49 years
Reviewed: 8 years ago (28/12/2017)
Date of experience: 12/2017

Nice and attending stuff!
Room and a special bath, is old and not detail clean.

No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (24/12/2017)
Date of experience: 12/2017

Zentrale Lage ist Ideal zur Stadtbesichtigung. Das Zimmer selber ist eher einfach gehalten, aber völlig in Ordnung.

Guten Tag, herzlichen Dank für Ihre Rückmeldung welche wir immer sehr schätzen, seien sie nun positiv oder kontruktiv. Nur so können wir uns stetig verbessern. Schön, dass Ihnen unsere zentrale Lage als Ausgangspunkt für die Stadtbesichtigung gefallen hat. Wir würden uns sehr freuen, Sie bei einer anderen Gelegenheit weider bei uns willkommen zu heissen. Mit frohem Neujahrsgruss, Ursula Brun, Réceprion
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (22/12/2017)
Date of experience: 12/2017

Great location lovely staff good service

Dear Guest,
Thank you very much for your kind response. We are glad you enjoyed the stay with us. We hope to welcome you another time in Lucerne and in our hotel Ambassador.
We wish you a merry christmas, greetings from Lucerne Adrienn Tulok, Front Desk
By Renzo
Leisure travelers
60-69 years
Reviewed: 8 years ago (20/12/2017)
Date of experience: 12/2017

Tutto sommato il soggiorno in questo hotel è stato buono, la posizione è centrale, ha una convenzione con il parcheggio vicino e coperto, con prezzo giornaliero consono alla città.

Salve Renzo,
la ringraziamo molto per la sua recensione. Ci fa molto piacere che si sia trovato bene presso il nostro hotel.
Speriamo di poterle dare nuovamente il benvenuto in un'altra occasione.
Cordiali saluti
Sara Capella
Ricezione
No Public Name
Business
50-59 years
Reviewed: 8 years ago (18/12/2017)
Date of experience: 12/2017

Prima Super nett freundlich

No Public Name
Business
60-69 years
Reviewed: 8 years ago (17/12/2017)
Date of experience: 12/2017

Buono e con ottima " reception " !!!

No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (16/12/2017)
Date of experience: 12/2017

Front desk service is very friendly. Everything was great and I'd stay there again.

Dear Guest,
Thank you very much for your kind response. We are glad you enjoyed the stay with us. We hope to welcome you another time in Lucerne and in our hotel Ambassador.
We wish you a merry christmas, greetings from Lucerne Adrienn Tulok, Front Desk
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (16/12/2017)
Date of experience: 12/2017

sehr zufrieden danke

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (10/12/2017)
Date of experience: 12/2017

Ottimo Hotel in centro, ben servito

La ringraziamo molto per il suo feedback e siamo davvero contenti che vi siate trovati bene.
Speriamo di potervi dare nuovamente il benvenuto presso la nostra struttura.
I migliori auguri di buon natale e felice anno nuovo :)
Sara Capella, ricezione
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