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Public Reviews Score
82%

"Very satisfied"

Based on 3,142 reviews across 9 portals
:
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (21/11/2017)
Date of experience: 11/2017

Ottimo , posizione ideale per lasciare la macchina e visitare la città.

Gentile cliente, La ringraziamo per la Sua risposta e siamo contenti che la nostra posizione nel centro della città Le ha piacuta- Sarebbe con molto piacerre rivederLa ad una altra occasione. Migliori saluti da Lucerne, Ursula Brun, Front Office
By Markant Oliver
Business
40-49 years
Reviewed: 8 years ago (20/11/2017)
Date of experience: 11/2017

Sehr empfehlenswert.

Herzlichen Dank für Ihre Rückmeldung. Wir freuen uns, dass Ihnen die Lage unseres Hotels gefallen hat und Sie Ihre Zeit bei uns geniessen konnten.
Wir würden uns freuen, Sie bald wieder bei uns begrüssen zu dürfen. Mit frohem Luzernergruss, Adrienn Tulok/ Rezeption
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (14/11/2017)
Date of experience: 11/2017

zweckmässig, freundlich, gut

No Public Name
Business
40-49 years
Reviewed: 8 years ago (13/11/2017)
Date of experience: 11/2017

gute gelegenes Hotel mit gutem Preis Leistungsverhältnis.

Herzlichen Dank für Ihre Rückmeldung. Wir freuen uns, dass Ihnen die Lage unseres Hotels gefallen hat und Sie Ihre Zeit bei uns geniessen konnten.
Wir würden uns freuen, Sie bald wieder bei uns begrüssen zu dürfen.

Freundliche Grüsse

Flavia Steiger
Rezeption
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (08/11/2017)
Date of experience: 10/2017

Good quality for price. Convenient location. Entrance for hotel is somewhat hidden. Could be improved to give a better first impression of hotel. Copious breakfast.

Hello, many thanks for your kind feedback. We are happy to learn that you enjoyed your stay with us. it encourages the whole team to continue this way. It would be with great pleasure to welcome you again at another occasion. Best autumn wishes from Lucerne, Ursula Brun, Front Office
By Qicaiwei
Leisure travelers
60-69 years
Reviewed: 8 years ago (08/11/2017)
Date of experience: 10/2017

Excellent indeed ! A fresh experence !

Good day, we thank you for your great review and are very happy, that your stay with us was a "fresh experience" for you. This helps us every day to even improve. We would be happy to welcome you again. Best autumn wishes from Lucerne. Ursula Brun, Front Office
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (06/11/2017)
Date of experience: 10/2017

Our stay for 6 days was safe, enjoyable and peaceful . We enjoyed interacting with staff and specially a young lady at breakfast who always greeted us with good morning. We will stay here on our next trip and we recommend to those who want a safe and pleasant stay in Luzern. GREAT LOCATION !!

Good day, many thanks for your nice review which encourages us to continue this way. We are very happy to know, that you enjoyed your stay with us and it would be with great pleasure to welcome you again. We will inform the young lady from our breakfast service. In the meantime we remain with best wishes from Lucerne. Ursula Brun, Front Office
By Kristina
Leisure travelers
20-29 years
Reviewed: 8 years ago (06/11/2017)
Date of experience: 10/2017

Amazing hotel with very delicious breakfast! The stuff is nice, location is perfect!

Good day, many thanks for your kind review. We are happy that you enjoyed your stay with us and that our services have satisfied you. Also that you appreciated our location right on the edge of the old city. Maybe we can welcome you again at another occasion. Best wishes from Lucerne, Ursula Brun, Front Office
By Markus
Leisure travelers
20-29 years
Reviewed: 8 years ago (06/11/2017)
Date of experience: 11/2017

———/—//—-:::;;)7!@,

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (04/11/2017)
Date of experience: 10/2017

Ich war zufrieden mit diesem hotel

Guten Abend, wir danken für Ihre positive Rückmeldung und freuen uns, dass Sie mit unserem Service zufrieden waren. Es wäre sehr schön, Sie bei einer anderen Gelegenheit wieder bei uns willkommen zu heissen.
Mit frohem Luzernergruss, Ursula Brun, Front Office
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