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Public Reviews Score
81%

"Very satisfied"

Based on 3,154 reviews across 9 portals
:
By Tina
Leisure travelers
50-59 years
Reviewed: 9 years ago (15/07/2016)
Date of experience: 07/2016

Al nostro arrivo ci hanno consegnato una camera piccola e caldissima. La notte abbiamo dormito con il ventilatore acceso e finestra aperta. La mattina successiva abbiamo chiesto se ci potevano cambiare stanza, e devo dire che sono stati gentili, hanno accolto la ns richiesta. La camera era più' grande ed ariosa (anche qui non c'era il condizionatore). Nel' insieme sufficiente.

By Liu Jianguo
Leisure travelers
60-69 years
Reviewed: 9 years ago (09/07/2016)
Date of experience: 07/2016

很好的印象,交通便利,旅馆接待人员耐心热情友善,特别是一位叫Yana的女士(名字不确定)有什么需要帮助,总是热情相助,下次去卢森还要住此宾馆

No Public Name
Business
30-39 years
Reviewed: 9 years ago (04/07/2016)
Date of experience: 07/2016

Poor breakfast, should have more fruits.

By Glauser
Business
50-59 years
Reviewed: 9 years ago (01/07/2016)
Date of experience: 06/2016

Ich war im obersten 6. Stock, es war ziemlich heiss in der Nacht (dach evt. schlecht isoliert).
Beim Eingang unten fehlt ein Willkommensschild und den Hinweis auf die Reception im 2. Stock.

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (30/06/2016)
Date of experience: 06/2016

Located in center , clean , spacious room ,
Good breakfast, near railway station

By Hans und Doris Sulser
Leisure travelers
70-79 years
Reviewed: 9 years ago (27/06/2016)
Date of experience: 06/2016

Wir waren nun schon zum 5. mal Gast in Ihrem Hotel, kommen gerne wieder und werden Ihre Adresse weiterempfehlen.

By Stoicescu Alexandru
Business
30-39 years
Reviewed: 9 years ago (25/06/2016)
Date of experience: 06/2016

Good experience overall

By Florencio Rosas
Leisure travelers
50-59 years
Reviewed: 9 years ago (14/06/2016)
Date of experience: 06/2016

Kristina and staff truly represent what customer service is all about. I'm a member of different hotel chains and I've never had such a wonderful experience such as the Ambassador hotel. I will highly recommend to my friends and family to stay at the Ambassador when they visit Lucerne....Kudos to Kristina and team!! Visiting Lucerne was a great choice but staying at the Ambassador was the icing on the cake... thank you for making our visit memorable.. Looking forward to our next visit...

No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (02/06/2016)
Date of experience: 05/2016

Der Eingang im Erdgeschoß ist nicht optimal - Rezeption sollte unten sein. Und es fehlen Halteplätze für das Auto, damit man das Gepäck problemlos aus-/einladen kann.

By Nathalie Halm
Leisure travelers
20-29 years
Reviewed: 9 years ago (03/05/2016)
Date of experience: 05/2016

Top Niveau für ein 3-Sterne Hotel. Perfekt für eine Übernachtung in Luzern! Es hat an nichts gefehlt!

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