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Public Reviews Score
82%

"Very satisfied"

Based on 2,975 reviews across 9 portals
:
By Oliver Dill
Group
50-59 years
Reviewed: 5 years ago (12/11/2019)
Date of experience: 11/2019

Gute Preis/Service-Leistung

No Public Name
Business
50-59 years
Reviewed: 5 years ago (11/11/2019)
Date of experience: 11/2019

Gutes Business-Hotel in zentraler Lage mit sehr freundlichem Personal.

No Public Name
Business
70-79 years
Reviewed: 5 years ago (11/11/2019)
Date of experience: 11/2019

Von der Reservierung bis zum Auschecken war alles bestens, die Freundlichkeit am Telefon, beim Empfang ist lobenswert.

By Vignesh Alaguvel
Business
20-29 years
Reviewed: 5 years ago (10/11/2019)
Date of experience: 11/2019

Very good am nice place to stay

Dear guest, thank you very much for your review. We're happy that you enjoyed your stay with us. Maybe we'll get the chance to welcome you again.
Best autumn wishes from Lucerne, Ursula Brun, Front Office
By Patricia
Alone
50-59 years
Reviewed: 5 years ago (09/11/2019)
Date of experience: 11/2019

Sehr zentral gelegenes und trotzdem ruhiges Hotel, das in Bezug auf Sauberkeit und Freundlichkeit des Personals alle Erwartungen erfüllt. Reichhaltiges Frühstücksbuffet. Sehr gutes Preis-Leistungsverhältnis. Ich komme gerne wieder und kann es nur weiterempfehlen.
Very centrally located yet quiet hotel that meets all expectations regarding cleanliness and friendliness of staff. Rich breakfast buffet. Very good quality-price balance. I will definitely come back and can highly recommend this hotel.

No Public Name
Couple
20-29 years
Reviewed: 5 years ago (05/11/2019)
Date of experience: 11/2019

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By roberto
Couple
50-59 years
Reviewed: 5 years ago (05/11/2019)
Date of experience: 11/2019

ottimo e vale la pena

Buongiorno, vi ringraziamo per il vostro gentile commento. Siamo molto contenti che avete trascorso un buon soggiorno presso il nostro albergo. Speriamo di potervi dare nuovamente il benvenuto in un'altra occasione. Vi porgiamo i nostri migliori saluti. Ursula Brun, Ricevimento
No Public Name
Couple
60-69 years
Reviewed: 5 years ago (04/11/2019)
Date of experience: 11/2019

We thoroughly enjoyed ourselves and would love to come back again in better weather. It rained every day that we were there and we never saw the mountains.

Hello, thank you for your review. We sincerely regret that the sun hasn't shown up during your stay. Well, as you already mentioned, a good reason to come back. We'd be very happy to welcome you again. Nevertheless, we're glad you enjoyed your stay with us. So, see you soon again. Ursula Brun, Front Office
No Public Name
Family
40-49 years
Reviewed: 5 years ago (04/11/2019)
Date of experience: 11/2019

Buono, personale disponibile e cortese.

No Public Name
Couple
80+ years
Reviewed: 5 years ago (02/11/2019)
Date of experience: 09/2019

always enjoy staying at the Ambassador

Hello Harry Rich, it's been a great pleasure to have you here again. We're very happy, that also this time you've been happy with our services.
All the best from Lucerne and see you soon. Ursula Brun, Front Office
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