Hôtel & Aparthôtel Casteau Mons Soignies hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 1,144 reviews across 13 portals
:
By Vivian
Couple
40-49 years
Reviewed: 6 months ago (10/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Cher Client,

Nous vous remercions pour les belles notes que vous avez attribuées aux différents services de notre établissement.

Pino Lattuca,
Directeur.
By E. J.
Family
50-59 years
Reviewed: 6 months ago (08/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Guest,

We thank you so much for the very nice score you gave our hotel for the quality of services.
We appreciate very much.

Pino Lattuca,
Manager.
No Public Name
Business
50-59 years
Reviewed: 6 months ago (06/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Guest,

We thank you for your time to give your comment regarding the quality of our services.
We understand all was not perfect above all concerning the equipment in the fitness room. As a matter of fact, somme of them were not working and it was not mentioned.
We are sincerely sorry for the inconvenience caused.
For the rest, we think you appreciated the srvices in general.
Thank you again for your comment.

Pino Lattuca,
Manager.
No Public Name
Couple
60-69 years
Reviewed: 6 months ago (03/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Guest,

We thank you for your nice comment concerning the quality of our services.
Nice to see that you appreciated the friendly welcome of our staff, the cleanliness of your room as well as the quality of the breakfast.
Hope to welcome you again in the future.

Pino Lattuca,
Manager.
By Gitte De Bal
Family
40-49 years
Reviewed: 6 months ago (02/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Guest,

We thank you for your positive score you gave our hotel for the quality of services.
Be sure we will take in consideration your comment about our buffet breakfast.

Pino Lattuca,
Manager.
By Jorg
Couple
20-29 years
Reviewed: 7 months ago (31/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Dear Guest,

We thank you for your nice comment regarding the quality of services of our hotel.
We are happy to see that you received a friendly welcome from our staff, that you appreciated the quality of the room as well as the cleanliness.
We will of course take in consideration your point to improve the breakfast service.
Hope to welcome you again in the future.

Pino Lattuca,
Manager.
By Birgit
Family
40-49 years
Reviewed: 7 months ago (30/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Dear Guest,

We thank you for your positive comment in general regarding the quality of our services.
It is nice to hear that you had a professionnal and helpful welcome from our staff, that you appreciated the cleanliness of the room, the service at the bar as well as the time in the wellness.
We are sorry to see that the breakfast service was not of high quality and we will try to understand the reason. For sure we wiil do our utmost to avoid such inconvenience for our guests.

Pino Lattuca,
Manager.
By Geir Østnor
Business
60-69 years
Reviewed: 7 months ago (25/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Dear Guest,

We thank you for the nice scores you gave our hotel for the quality of services.
Very much appreciated.

Pino Lattuca,
Manager.
By Dewintre
Couple
30-39 years
Reviewed: 7 months ago (18/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Cher Client,

Nous vous remercions pour les belles notes que vous avez attribuées à notre hôtel pour la qualité de ses services.

Pino Lattuca,
Directeur.
No Public Name
Family
40-49 years
Reviewed: 7 months ago (18/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Cher Client,

Nous vous remercions pour les belles notes attribuées à la qualité des services de notre établissement.

Pino Lattuca,
Directeur.
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