Hotel Arlberg hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 1,015 reviews across 9 portals
:
By Jennifer Eve
Leisure travelers
50-59 years
Reviewed: 10 years ago (25/04/2016)
Date of experience: 03/2016

We had a wonderful stay, excellent service, welcoming staff, beautiful views, comfortable and clean rooms. I love all of the closet space, plenty of storage for ski clothes and dress clothes and suit cases. Every afternoon after skied we spend a great deal of time at the spa in the jacuzzi, steam rooms and relaxation room. I love lounging on the balcony in the sun.

No Public Name
Leisure travelers
40-49 years
Reviewed: 10 years ago (11/04/2016)
Date of experience: 04/2016

Very enjoyable stay. Both children and adult friendly.

No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (30/03/2016)
Date of experience: 03/2016

Perfect. Probably the best hotel we have stayed in and a perfect location for accessing a brilliant skiing region.

No Public Name
Leisure travelers
40-49 years
Reviewed: 10 years ago (29/03/2016)
Date of experience: 03/2016

Great experience, helpful, kind, polite staff. Marion and Michael were particularly friendly and made us feel very welcome. The rooms are wonderful, beautifully decorated and attention to detail is much appreciated. The hotel is really special.

Dear valued guest,
thank you very much for your detailed review. We, my family, our team and I are glad that you liked your rooms.
Because you can order a cup of coffee/tea any time you want to your room, we don’t have any installed coffee machines in our rooms. If you need an electric kettle, please just ask at the front desk and you will get one into your room.
Regarding your critical words because of the seating in the dining room: yes, we do have 80% returning guests and yes, all of them have their preferred tables, which don’t always have a view outside, but they love it. As you mentioned we tried to get you a different table, but during high season with a completely booked hotel, it is not always that easy. Our guests mingle a lot at our bar and especially during our welcome cocktail once a week.
We would love to welcome you again and will do once again our best to fulfil your expectations. Sending you all the best and sunny greetings from Austria,
Sincerely yours Hannes Schneider
No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (24/03/2016)
Date of experience: 03/2016

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Sehr geehrter Gast,
lieben Dank für Ihr Feedback, es freut unser gesamtes Team, meine Familie und mich sehr zu lesen, dass Sie den Aufenthalt bei uns im Haus so genossen haben.
Wir freuen uns, wenn wir bald wieder Ihre Gastgeber sein dürfen und senden die besten Grüße aus dem sonnigen Lech,
Hannes Schneider
No Public Name
Leisure travelers
30-39 years
Reviewed: 10 years ago (23/03/2016)
Date of experience: 03/2016

Great! Will def come back!

Dear valued guest,
thank you very much for your review and your awesome feedback. We, my family, our stand and I, are really happy, that you enjoyed your stay with us.
We are already looking forward to welcome you back any time soon. Sending you the best wishes from sunny Lech,
Sincerely yours Hannes Schneider
No Public Name
Leisure travelers
30-39 years
Reviewed: 10 years ago (22/03/2016)
Date of experience: 03/2016

Gutes Hotel in bester Lage von Lech.
Leider ist die Raumhöhe in den Zimmern sehr niedrig und manche Zimmer sind auch ziemlich klein.
Der Bar und Aufenthaltsbereich gehört deutlich aufgewertet.
Für Raucher wäre es nett eine Sitzecke mit Heizstrahler im Außenbereich zu haben.

Lieber Gast,
herzlichen Dank für Ihr Feedback und die damit verbundene Zeit. Wir wissen dies wirklich sehr zu schätzen, denn Ihre Anmerkungen helfen uns, uns noch weiter zu verbessern.
Wie Sie wissen feiert unser Haus in diesem Jahr sein 60jähriges Bestehen und wir sind ein familiengeführter, gewachsener Betrieb. Für uns ist der Anspruch unserer Gäste die oberste Maxime und so sind wir in fortlaufender Veränderung, wie zum Beispiel unser jüngst fertig gestellter Indoor-Pool-Bereich, der komplett renoviert wurde. Auch unsere Bar wird im Detail in den kommenden Jahren weiter verändert werden, ohne jedoch den Charme und das Traditionelle aus den Augen zu verlieren. Für Raucher haben wir bereits im letzten Jahr eine Feuerstelle vor dem Haus installiert, Ihre Anregung bezüglich einer dazugehörigen Sitzecke nehmen wir gerne auf.
Wir würden uns sehr freuen, Sie wieder einmal bei uns im Hause begrüßen zu dürfen und senden derweilen sonnige Grüße aus Lech,
Ihr Hannes Schneider
No Public Name
Leisure travelers
40-49 years
Reviewed: 10 years ago (16/03/2016)
Date of experience: 03/2016

Extremely enjoyable, relaxing and comfortable.

Dear valued guest,

thank you very much for your overwhelming review. With pleasure I shared your lines with my family and our whole team. We are glad, that you had such a good time while staying with us.
We would love to welcome you again soon. Till then I am sending you the best wishes from sunny Lech,
Sincerely yours Hannes Schneider
By L
Leisure travelers
50-59 years
Reviewed: 10 years ago (15/03/2016)
Date of experience: 03/2016

Very helpful and friendly staff, best location in Lech.

Dear valued guest,
thank you very much for your comments. We are glad you enjoyed your stay with us. With pleasure I shared your lines with the whole team and my family.
Looking forward to welcome you again and sending you all the best from sunny Lech,
Sincerely Yours Hannes Schneider
No Public Name
Leisure travelers
30-39 years
Reviewed: 10 years ago (07/03/2016)
Date of experience: 02/2016

fantastic, very fine

Dear valued guest,
thank you very much for your review. My family, my team and I are happy to read, that you enjoyed your holiday at our hotel.
We are looking forward to welcome you any time soon and sending the best wishes from sunny Lech,
Sincerely yours Hannes Schneider
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