Hotel Astrid Lourdes hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 2,212 reviews across 10 portals
:
By Pradel
Couple
60-69 years
Reviewed: 1 year ago (11/05/2024)
Date of experience: 05/2024

Très satisfait de la qualité de la chambre et des son emplacement dans l'hôtel

By Christophe
Couple
40-49 years
Reviewed: 1 year ago (10/05/2024)
Date of experience: 05/2024

Hôtel agréable calme

By Patricia Nyland
Friends
30-39 years
Reviewed: 1 year ago (03/05/2024)
Date of experience: 05/2024

Overall our experience was very good. The location is excellent and very close to the St Joseph's entrance to the Grotto with lots of shops and cafes close by. The rooms were lovely and beds very comfortable. The staff were very nice and friendly. Special thanks to Lador who worked the night shift and in the bar. He was exceptionally nice and very helpful. He spoke English which was brilliant for communicating. One suggestion we would make is that reception inform people at check in that the entrance doors close at a certain time and that there is a contact number to call. This number which is on the doo should be clearer by deleting what looks like a figure 1 before the 7. We would highly recommend this hotel.

By Anna
Family
40-49 years
Reviewed: 1 year ago (03/05/2024)
Date of experience: 05/2024

Soggiorno perfetto all'hotel Astrid, gentilezza e cortesia di tutto il personale ed in particolare del direttore Rosario, attento alle esigenze degli ospiti. Posizione strategica dell'hotel, a pochi passi da Porta San Giuseppe e quindi vicino alla grotta delle apparizioni. Da ritornare sicuramente

By Samuel
Couple
60-69 years
Reviewed: 1 year ago (02/05/2024)
Date of experience: 04/2024

Location was great and staff were friendly and helpful. The hotel facilities did not meet our expectations for a four star hotel. The room was cramped, dark and dingy ,the carpet had stains on it. The shower hose was damaged and toilet was not very clean.

No Public Name
Family
40-49 years
Reviewed: 1 year ago (02/05/2024)
Date of experience: 05/2024

Généralement très bien situé et propre sauf l’odeur au niveau du sanitaire (un désodorisant aurait été appréciable dans le toilette) . Petit loupé de la réception qui a oublié de préparer un papier petit déjeuner pour le jour du départ malgré la demande faite 72 hrs avant.

By Guillaume
Group
40-49 years
Reviewed: 1 year ago (28/04/2024)
Date of experience: 04/2024

Très bien situé. 5minutes de la grotte.
Personnel hyper pro.
Petit bémol, le matelas. Il est vraiment à changer.

No Public Name
Couple
70-79 years
Reviewed: 1 year ago (26/04/2024)
Date of experience: 04/2024

Excelente , en todo sentido

No Public Name
Couple
70-79 years
Reviewed: 1 year ago (25/04/2024)
Date of experience: 04/2024

Hotel confortable et calme

By Alain
Couple
60-69 years
Reviewed: 1 year ago (25/04/2024)
Date of experience: 04/2024

Bon emplacement
Dommage pas de buffet le soir mais repas unique

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